Humayon

Hello,

Thank you for your concern.

If you are using the latest version of the WPDM plugin then you don’t need to worry about it as we have patched/fixed the vulnerability issue in the latest version.

Please check our changelog here: https://www.wpdownloadmanager.com/wordpress-download-manager-change-log/

Let us know if you have any questions regarding this.

Have a good day.

Hi,

Greetings for the day.

Please send an order note from the order details page to disable auto-renewal.

If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.

Have a good day.

Hello,

Thank you for your concern.

I have forwarded your thought to our concerned development team and they are checking this.

Also, they have ensured that it’s been added to their to-do list and will be implemented with the future release.

Regards

Hello,

Thank you for your reply.

The enable the Select Membersoption please use the below add-on which will appear like this: https://prnt.sc/ay_3I3gcaX_K

Advanced Access Control

Hi,

The cron URL ( https://plataformavcm.uautonoma.cl/?cron_sen=1 ) needs to be publicly accessible.

Regards

Hello,

Greetings for the day.

Unfortunately, as of now, we don’t have such features in the WPDM plugin.

But thanks for your suggestion. I’ll forward your thought to our concerned development team, and if feasible, we will surely add this feature in our future update.

Have a good day!

Hello,

It shouldn’t cause such a problem.

If the problem still exists then please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel. For saving settings again for the license key option from Downloads > Settings > License, that will regenerate the access token.

Thus the plugin will be updated.

Feel free to reach back and report your findings.

Regards

Hello,

Greetings for the day.

Please download the latest version from here and then install it. It may ask for overwriting, please allow to overwrite the previous version.

Let me know how it goes.

Regards

Hello,

Thank you for writing back to us.

Yes, we have resolved the issue in the latest version.

However, If you get some free moments, please give us a 5* here and add your valuable review about our plugin, it will inspire us a lot.

Regards

Hello,

Thank you for the credentials.

We’ll need to take a closer look to see why this might be happening. But, this might take a little longer. Therefore, I’d request you to check whether there are any plugins installed that might be causing this.

Here is what you can do to check:

1. Please try switching to another theme, like Twenty Twenty-one, and check whether the issue persists or not. If not, then it is the theme that is causing the error.

2. Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate plugins one by one to see which plugin is causing the problem.

​3. Try one more time after clearing your browser, website, and CDN caches if you have any. You may temporarily disable the caching plugin for testing.

This is a general debugging process that all WordPress support teams perform to find 90% of the problems.

Feel free to reach back and report your findings.

Regards

Hello,

Thank you for writing to us.

Please send an order note from the order details page to disable auto-renewal.

If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.

Have a good day.

Hello,

We hope you are well.

Unfortunately, as of now, we don’t have such features in the WPDM plugin.

But thanks for your suggestion. I’ll forward your thought to our concerned development team, and if feasible, we will surely add this feature in our future update.

Alternatively, yes you can delete old that so that starting date is more recent.

Regards