Humayon

Hello,

Thank you for writing to us.

The file is now renamed as the all-packages-shortcode.php file and it should be kept by following the same directory.

Please check our documentation for more details.

Template Files

Regards

Hello @fliplab,

Thank you for writing to us.

Please open a separate ticket for your above-mentioned issue which will help us to track and response in a timely manner.

Regards

Hello,

Greetings for the day.

You are facing such issues because several plugins’ required core files are not loading from the server.

Here’s the reference screenshot: https://prnt.sc/RiX5m7cRdR_c

Therefore, I’d request you to check whether there are any plugins installed that might be causing this.

Here is what you can do to check:

1. Please try switching to another theme, like Twenty Twenty-one, and check whether the issue persists or not. If not, then it is the theme that is causing the error.

2. Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins individually to see which plugin is causing the problem.

​3. Try one more time after clearing your browser, website, and CDN caches if you have any. You may temporarily disable the caching plugin for testing.

Please let me know how that goes. I will be happy to help with any further assistance you might need.

Hello,

Hope you are well.

Please ensure that you are using both WPDM and PDF stamper plugin’s latest versions.

If still, the problem exists then, It is hard to determine the issue without looking into your website.
​
​I request you to please share your website credentials in a private reply so that I can take a closer look and work with you to get this working.

Here are the details I’ll need –

# Website Login URL
# Username
# Password

Looking forward to hearing from you.

Hello,

In that case, please share your login credentials in a private reply to check the issue.

Also, share the related page URL as well.

Regards

Hello,

Thank you for your reply,

First, please ensure that you are using the latest version of WPDM and the Archive add-on.

Also, please use the valid shortcode parameter from the below link.

WPDM Directory Add-on

I have tested with this [wpdm_archive button_style="default" template="link-template-default" cols=1 category="apk,123124" items_per_page="10" orderby="title" order="ASC" login=1 last_state=0] shortcode and it worked well.

Regards

Hello,

Thank you for your cooperation.

Can you please try after updating the form lock add-on to check whether the issue is getting resolved or not?

Regards

Hi,

Thank you for your reply.

We have tested your reported issue in our testing environment and it appears that download is working fine.

Therefore, I’d request you to check whether there are any plugins installed that might be causing this.

Here is what you can do to check:

1. Please try switching to another theme, like Twenty Twenty-one, and check whether the issue persists or not. If not, then it is the theme that is causing the error.

2. Deactivate all plugins temporarily except WPDM and see if that solves the problem. Then, activate the plugins one by one to see which plugin is causing the problem.

​3. Try one more time after clearing your browser, website, and CDN caches if you have any. You may temporarily disable the caching plugin for testing.

Please let me know how that goes. I will be happy to help with any further assistance you might need.

Hi,

Thank you for writing to us.

We are investigating the issue and will let you know about it once we have any updates.

However, can you please provide us with some additional information like in which scenario such a warning appears?

We are looking forward to hearing back from you.

Regards