Shahjada

Hi,
When your file is opening from https://www.photopea.com/, it is a different session, not in the same session of your site where the user is logged in, so, it will not be able to track logged in user on your site, instead, it will track the IP the file is opening from. However, if you want to track the user even when the file is opening from another site, it will require some customization ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ ).

Hi,
WPDM doesn’t have a way to link the checkbox by default, but you can enable double opt-in, however, if you want to link it with the consent checkbox, it will require some code customization. ( https://www.wpdownloadmanager.com/download/custom-upgrade-service/ )

We shall add custom file type icon support for new file types with the next update.

That is not an issue with the WPDM pro, probably with your theme or any custom function related to your theme, by default when the archive page is enabled in wpdm settings, it will show in the breadcrumb. Ex: https://themes.wpdownloadmanager.com/attire/download/email-download-link/

Okay now, it was a css conflict, I’ved adjusted it by adding the following codes:

CSS:

.w3eden .pm-content .tab-content {
  display: block !important;
}
.w3eden .tab-content .tab-pane.fade { 
  opacity: 1 !important; 
}

JS:
https://gist.github.com/codename065/73f2e9008e3164d51c20ee552d2fe124

Actually, you don’t even need the master key for regular download. However, if you want to update it from import file, use a column with column header masterkey.

Hi,
If it worked perfectly with test mode, there is no reason for it not to work in live mode, as it is on the same code base. Please try again in the live move and from the stripe webhook details page, you will see the webhook attempts, please check the result section and send me an screenshot.
Here is an example from my test on our demo server:

May I please ask why do you need to bulk regenerate master key? Ususally master is not used anywhere automatically.

As I see, both are fully functional, but not configured properly, in facebook share reirect url is not configured properly and in linked in share the client id is missing.

@thandiinlondon, Please post in pro forum https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ for pro version support.
Apply/Save license key again and then try auto-update, it should work fine.

@pkenworthy, it doesn’t matter how many users are facing the issue, the issue is not related to wpdm. Any user facing the issue is either using an outdated theme or plugin. Please check the browser console to find the js error or try deactivating other plugins o changing the theme.

Many outdated themes and plugins casing js error after wp 5.5 dropped jquery migrate:

Major jQuery Changes on the Way for WordPress 5.5 and Beyond

@debsnews, looks like your theme is not compatible with the latest version of wordpress, there is a js error coming from your theme which causing the issue:

Hi,
Sorry for your trouble, the issue is fixed now. We have updated the wpdm Pro ( v5.2.3 ).

@pkenworthy,
the reply was for Shawn Graves ( @sgraves ).
Please create another post and send temporary wp-admin login info to check your issue.

Hi @sgraves,
WPDM doesn’t have any such issue, you are facing problem due to a javascript error coming from another plugin DZS Video Gallery installed on your site.

• This reply was modified 5 years, 7 months ago by Shahjada.

The following files are changed:

• functions.php Changed around wp enqueue script for jquery
• final.min.js replaced $ with jQuery

The changes are around the theme, you can update plugin seemlessly :).

It is okay now after I updated the stripe add-on.

Adjusted, it was due to your theme, now I’ve used the jquery integrated with WordPress.

A new update is coming soon, we shall adjust the language strings there.

Hi,
As I see, any of you plugin or active theme adding jquery from an external source ( which is not correct implementation ), and causing a javascript error, that making tabs irresponsive. May I try disabling other plugins temporarily.

Fixed and updated, it is working fine now.

Okay, no worry, I’ve adjusted it by editing the tpl file. Created a download-manager folder inside your Avada theme and moved the edited wpdm template file there, so that the next update doesn’t erase it.

Hi,
It is working fine now, had to enable bootstrap js.