Forum Replies Created
You need to set a password for the package too.
I just tested and it is working fine:

However, some file types (PHP, js, svg) are disabled by default for security reasons. I’ve added the following code at the end of your theme’s functions.php to enable SVG download:
add_filter("wpdm_blocked_file_types", function ($file_types){
$index = array_search('svg', $file_types);
if($index !== false) unset($file_types[$index]);
return $file_types;
});
@mcoenradi, may you please explain your issue in detail by creating a new post in the forum.
Hi,
Yes, that’s possible, but may require some customization, please contact https://www.wpdownloadmanager.com/download/custom-upgrade-service/ for a quote.
Hi,
For now, please clear stats data from wpdm settings, that’ll fix the issue.
Okay now, added the following 2 lines in your active theme’s functions.php:
add_filter("PrivateMessage/enqueueScripts", '__return_true');
add_filter("PrivateMessage/Message/pmModalForm", '__return_true');
Hi,
We have found the issue, it is happening for the user download limit, which is stored in the post meta table, however, it will be okay from the next update.
No, need to use usernames instead of emails.
Yes, you need to create the import file ( .csv ) as I explained in my previous reply ( #142607 ).
Yes, they are from premium packages, but you can delete them, however, we are adding an auto-clean option with the next update of the plugin.
Hi,
Sorry for the delay, if you want to edit the template, please create a dir named private-message inside your active theme dir. And copy pm-modal-form.php there and edit as per your need.
And file attachment option with the modal window will be available with the next update.
Hi,
It was due to user download stats. However, from the next update, we shall use a separate table for this. For now, please delete all meta with the name __wpdmx_user_download_count
It is something related to your server memory, please change items per page to 5
After the purchase is completed, it has no dependency on the coupon code used. You may delete it.
No plugin can do that automatically, they use WP Cron, but using WP Cron may slow down your site and impact the visitor experience for high traffic sites, and may not run properly for low traffic site. Ready more about it here:
You may use https://cron-job.org/en/ to run your corn job.
This is not a problem. When you using any cache plugin with an e-commerce solution WPDM or WoCommerce, certain dynamic pages ( cart, login, signup, user dashboard/account ) need to be excluded from cache.
DOWNLOAD ERROR, FILE NOT FOUND will show if no file is attached or the attached file is not available anymore. Please give me an URL with 2 download buttons to check.
Yes, you can disable “Auto Renewal” from the premium package settings:
