Shahjada
Forum Replies Created
Okay now, amazon s3 is working fine. The issue was due to a conflict with WPDMPP - Coinbase Commerce ( Guzzlehttp version ). We shall update WPDMPP - Coinbase Commerce soon to resolve the conflict. For now I’ve disabled Coinbase, as you are not actively using it :).
Please send me temporary wp-admin login info in a private reply to check the issue in detail.
The default viewer is using google doc viewer, where we don’t have much control over. Successful view of a PDF will depend on the response time of your server on google doc viewer’s request. However, a simple fix is, if your pdfs are public, don’t need to be protected, you may add them from the media library or using any cloud service like Dropbox or amazon s3. Or as you know, you may use our custom pdf viewer:
Hi,
you are facing the issue, as OpenSSL extension is not active.
How to enable the ext:
- Open php.ini file located under php installation folder.
- Search for extension=php_openssl.dll.
- Uncomment it by removing the semi-colon(;) in front of it.
- Restart the Apache Server.
Hi,
We have fixed the issue and updated the add-on, it is working fine now.
I’ve checked https://www.smartzworld.com/downloads/download/vtu-2017-aeronautical-engineering-ae-6th-sem-syllabus-scheme/, the preview and download, both working fine for me:

Also, for remote URL it will never show Download error file not found!, as wpdm simply direct for remote URL, don’t check file exists or not.
Hi,
We have added the missing plugin, you may download it now :).
Hi,
Sorry for your trouble, please try now.
@inbloomdigital, sorry for the confusion, probably the last reply was not elaborate enough. You may keep using it in your dev site for 15 days, however, even if you activate/use the license in your dev site, it is not a problem, you can unlink the dev site from your order details page here and use the license key in your production site when you move your site to the production server.
Please check the following doc to understand how to unlink a license to use it with a new site when you move WPDM PRO there:
The word Search... is already available in download-manager.po, you should be able to translate it by creating a language file manually or using any translation plugin.
Related downloads are generated based on matching categories or tags. If no match found, it shows No related download found!
WPDM doesn’t set featured images automatically from the pdf thumb. It will require code customization.
Please check if you enabled the subscription/recurring payment option in your Razorpay account.
Hi,
Author name and avatar option will be available with the next update of the WPDM Gutenberg Add-on.
#1. We have fixed the translation issue with the column heads for the next update. However the word ‘Search…’ is already translation ready.
#2. All Download Table block with WPDM – Gutenberg add-on will have all extended features to build table.
Hi,
Here it is:

The issue was happening as the image size was too large ( 7000+ px ) and your server was failing to create thumbnail due to the lack of memory required to handle such large image, however, I’m resized ( 1000px ) and compressed them ( ~ 150 KB ) and uploaded there to show you. See, it is working fine now.
So, not an issue with the plugin :).
Hi,
That menu is coming from advanced access control add-on and the language file is here /plugins/wpdm-custom-access-level/languages/wpdm-custom-access-level.pot. Please get the pot file and translate it.