Shahjada

Forum Replies Created

Viewing 25 posts - 14,326 through 14,350 (of 15,594 total)
in reply to: Speed Control Not Working #7160

Shahjada
Keymaster

please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue

in reply to: Create Date and Icons Not Displaying Correctly #7159

Shahjada
Keymaster

please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue

in reply to: Database Transfer – Files Now Showing full path #7157

Shahjada
Keymaster

use the attached add-on to map server path after you move to new server


Shahjada
Keymaster

“I simply want to create packages where the user is required to register or create an account prior to being able to download these documents.”

for this, simply set access = all user roles except “All Visitors:” from package settings , you don’t have to do anything else there

in reply to: Sort by title not working properly #7149

Shahjada
Keymaster

give me your url please

in reply to: No permission timthumb.php problem #7148

Shahjada
Keymaster

in that case please ask your server/hosting support as it is a file access permission issue and related to server

in reply to: PDF not showing up when I try to upload it #7147

Shahjada
Keymaster

Did you try with another different pdf file?

in reply to: cannot see package decription when viewing page #7146

Shahjada
Keymaster

try deactivate and reactivating plugin

in reply to: CSS in Password Box #7144

Shahjada
Keymaster

it could be from your theme css, please give me your url to suggest required css change

in reply to: Form Question #7143

Shahjada
Keymaster

please send temporary wp-admin login info to support@wpdownloadmanager.com , i’ll check this.

in reply to: Double quotes in filename, and filename in cyrillic #7141

Shahjada
Keymaster

both are working fine in my installation, please send me a temporary login info of your site to check the issue there.

in reply to: Remove bootstrap #7140

Shahjada
Keymaster

ok, please send email with forum post link

in reply to: Subcategories won't display – Need help #6984

Shahjada
Keymaster

please give me an example url

in reply to: Many issues #6980

Shahjada
Keymaster

1) image button add-on is not required anymore. You can use image url directly with template tag like [download_link http://image-url... ]
2) please explain the issue little more with an example url
3) please explain the issue little more
4) its not from wpdm, but from your server, need to contact your server support
5) you will need WPDM Directory Add-On http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
6) please give me an url where you seeing the issue
7) its actually not hacked, demo admin is accessible by any one and any one can change anything. anyhow we reset demo periodically.

in reply to: Support for Users with Multiple Roles #6979

Shahjada
Keymaster

if you have wpdm archive page add-on ( http://www.wpdownloadmanager.com/download/wpdm-directory-add-on/ ) sub categories should show there automatically.

in reply to: Search widget, review plugin #6978

Shahjada
Keymaster

please review add-on again, released new updated with that fix, additionally added captcha support

in reply to: Support for Users with Multiple Roles #6966

Shahjada
Keymaster

😀 noted, we are working on a major upgrade now, converting wpdm pro to custom post type and also this feature will be available there too.

in reply to: Remove bootstrap #6962

Shahjada
Keymaster

to remove bootstrap from wpdm pro. open functions.php, find and remove following line:

wp_enqueue_style('wpdm-bootstrap',plugins_url().'/download-manager/bootstrap/css/bootstrap.css');
wp_enqueue_style('wpdm-bootstrap-responsive',plugins_url().'/download-manager/bootstrap/css/bootstrap-responsive.css');

For the fatal error you need to contact woocommerce developer

in reply to: icon not displayed correctly in feed #6961

Shahjada
Keymaster

please give me an screenshot or url to check

in reply to: Hide download counts from public. #6960

Shahjada
Keymaster

Thanks, I’ll add those with next update.

in reply to: Download Zip not functioning #6959

Shahjada
Keymaster

please ask your server/hosting support to check zlib. Though your php info showing zlib activated, the fatal error proved that zlib is not working properly in your server. But there is nothing to change with wpdm pro.


Shahjada
Keymaster

“Also, when I am using the download link for a document that is subject to “Email Lock” it shows “Access denied”. How would solve this?” not clear, please explain little more with an example url, in case of email lock, link will be mailed or starts immediately after entering email depending on your choice

in reply to: File interrupted, slow download, damaged file #6956

Shahjada
Keymaster

Support team already checking your issue.

in reply to: Form Question #6955

Shahjada
Keymaster

1) install an activate form builder add-on
2) Create some forms from Admin Menu Forms ( http://prntscr.com/1dpbwy )
3) Go to Admin Menu Downloads Add New
4) Under package Settings Now you will need new lock option “Enable Form Lock” ( http://prntscr.com/1dpc31 )
5) So if you want the user to fill any form before download, check the option and select a form.
That’s all

in reply to: WPDM-Pro, Archieve Page Downloads' Thumbnails #6953

Shahjada
Keymaster

yes, its totally depends on link template, create a link template.
For example, if you use [thumb 200×200] in link template then it will create a 200×200 thumbnail. More details are here

Integrated Templates

Viewing 25 posts - 14,326 through 14,350 (of 15,594 total)