Shahjada

if you check out forum you will see we reply within 24 hours and same for mail support, but still if somehow we missed to reply you or check your issue we are extremely sorry. I’m asking support team to find your email and check the issue asap. Thanks

yes, in functions.php , line # 1090
you can write the email compare code there.

ok now.

make the page full width

yes, sorry that, I missed to mention it .

“Lightbox plus ColorBox” ? is it a plugin, in that case please give me the plugin link to check

not seeing any package there

yes, possible through customization.

unlocked, try now please

it should work fine now with default link template

please send me your login info to support@wpdownloadmanager.com

working fine now

please send me temporary wp-admin login info to support@wpdownloadmanager.com, support team will make it somehow using custom sql query.

before deactivating wpdm pro, please deactivate all of its add-ons to skip such issue.

v3.3.8 is available now

please give me your url to check

try deleting and reimporting packages.

1) please follow http://www.wpdownloadmanager.com/docs/updating-download-manager-to-latest-version/
2) your license key is used for domain businessexchangegroup.com

Thanks, I’ll modify that

may you please send a temporary wp-admin login info to support@wpdownloadmanager.com, support team will check the issue

latest version of the add-on should work fine.

try again now. license key is unlocked.

you can select template for package details page from admin menu downloads settings Page Template option

yes, you will need this add-on

Advanced Access Control

– file name is wpdm-all-downloads.php
– the option will be available with next update, and next update coming within tomorrow