Shahjada

Forum Replies Created

Viewing 25 posts - 13,726 through 13,750 (of 15,651 total)
Oct 19, 2013 at 4:25 pm
#9301
Keymaster
Shahjada
Staff OP

looks like your theme is messing with inline javascript code, which causing the issue, please send ftp access to wp-content dir to support@wpdownloadmanager.com to adjust your theme issue.

Oct 19, 2013 at 4:22 pm
#9300
Keymaster
Shahjada
Staff OP

actually we didn’t test it with any language translate plugin. So we are not sure about that. But as wpdm pro moving to custom post type , next version may support any regular translation plugin.

Oct 19, 2013 at 4:19 pm
#9299
Keymaster
Shahjada
Staff OP

please send to support@wpdownloadmanager.com with forum post link

Oct 19, 2013 at 4:18 pm
#9298
Keymaster
Shahjada
Staff OP

yes, use [thumb]

Oct 19, 2013 at 3:00 pm
#9296
Keymaster
Shahjada
Staff OP

“WPDM New Packages” widget should do that.

Oct 19, 2013 at 2:48 pm
#9295
Keymaster
Shahjada
Staff OP

it may happen for js conflict with any plugin or theme, please send temporary wp-admin login info to support@wpdownloadmanager.com to check your issue

Oct 19, 2013 at 2:46 pm
#9294
Oct 19, 2013 at 2:43 pm
#9293
Keymaster
Shahjada
Staff OP

it you are trying a multi file package and your server cache memory is not enough, such thing may happen, as wpdm pro zip all files on the fly while you are trying to download.

Oct 19, 2013 at 2:21 pm
#9292
Keymaster
Shahjada
Staff OP

please give me your url to check

Oct 19, 2013 at 12:05 pm
#9291
Keymaster
Shahjada
Staff OP

ok, we are checking the issue in details.

Oct 19, 2013 at 12:03 pm
#9290
Keymaster
Shahjada
Staff OP

key is unlocked.

Oct 19, 2013 at 9:35 am
#9288
Keymaster
Shahjada
Staff OP

Please add following line at the end of /download-manager/modules/canonical-url.php to resolve open graph url:

add_filter( 'the_permalink','wpdm_canonical_url' );

I tried to add it, but your server was not allowing to edit/update file from wp-admin plugin editor.

Oct 18, 2013 at 10:44 pm
#9286
Keymaster
Shahjada
Staff OP

you don’t need to upload everything, once its uploaded, for next package you can attach it using server file browser.

Oct 18, 2013 at 10:43 pm
#9285
Keymaster
Shahjada
Staff OP

just checked now, everything is working fine in your site.

Oct 16, 2013 at 11:10 pm
#9248
Keymaster
Shahjada
Staff OP

send login info to support@wpdownloadmanager.com, support team will check this.

Oct 16, 2013 at 11:07 pm
#9247
Keymaster
Shahjada
Staff OP

ok, please send temporary wp-admin login info again to support@wpdownloadmanager.com, support team will check your issue, please mention forum post url with email

Oct 16, 2013 at 10:19 pm
#9246
Keymaster
Shahjada
Staff OP

In next update we will check for missing texts from translation file and will be included properly.

Oct 16, 2013 at 10:17 pm
#9245
Keymaster
Shahjada
Staff OP

you can change email address from Admin Menu Downloads Subscribers Email Templates. But for now there is not such verification, it only will check the format for email.

Oct 16, 2013 at 9:22 pm
#9242
Keymaster
Shahjada
Staff OP

Actually if you want to edit something which is not already optioned with wpdm pro, you need to know coding. Anyhow send a temporary wp-admin login info to support@wpdownloadmanager.com, support team will help you there.

Oct 16, 2013 at 9:20 pm
#9241
Keymaster
Shahjada
Staff OP

if you are using nextgen gallery, please add following code at the end of download-manager.php, that will resolve the conflict with nextgen gallery:

function wpdm_skip_ngg_resource_manager($r){
    return false;
}

add_filter('run_ngg_resource_manager', 'wpdm_skip_ngg_resource_manager');
Oct 16, 2013 at 9:15 pm
#9240
Keymaster
Shahjada
Staff OP

it may happen if your theme using external jquery library, anyhow update 3.3.8, then send a temporary wp-admin login info to support@wpdownloadmanager.com .

Oct 16, 2013 at 9:11 pm
#9239
Keymaster
Shahjada
Staff OP

as it was previously work, and as suddenly stopped working, it could be caused by any plugin you recently installed, anyhow I need to check it there to be confirm, please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue.

Oct 16, 2013 at 9:07 pm
#9238
Keymaster
Shahjada
Staff OP

you can hide toolbar with sorting from wpdm settings page.
Pro version has extended template options. So here you can build template as per your need, to add a separator line, edit the link template you using there, add <hr/> at bottom. More details about templating options http://www.wpdownloadmanager.com/docs/integrated-templates/

Oct 16, 2013 at 9:00 pm
#9237
Keymaster
Shahjada
Staff OP

@macmorre, please give me your invoice ID or send your license key to support@wpdownloadmanager.com

Oct 16, 2013 at 8:59 pm
#9236
Keymaster
Shahjada
Staff OP

please send temporary wp-admin login info to support@wpdownloadmanager.com, i need to check this.

Viewing 25 posts - 13,726 through 13,750 (of 15,651 total)