Shahjada

it you are trying a multi file package and your server cache memory is not enough, such thing may happen, as wpdm pro zip all files on the fly while you are trying to download.

please give me your url to check

ok, we are checking the issue in details.

key is unlocked.

Please add following line at the end of /download-manager/modules/canonical-url.php to resolve open graph url:

add_filter( 'the_permalink','wpdm_canonical_url' );

I tried to add it, but your server was not allowing to edit/update file from wp-admin plugin editor.

you don’t need to upload everything, once its uploaded, for next package you can attach it using server file browser.

just checked now, everything is working fine in your site.

send login info to support@wpdownloadmanager.com, support team will check this.

ok, please send temporary wp-admin login info again to support@wpdownloadmanager.com, support team will check your issue, please mention forum post url with email

In next update we will check for missing texts from translation file and will be included properly.

you can change email address from Admin Menu Downloads Subscribers Email Templates. But for now there is not such verification, it only will check the format for email.

Actually if you want to edit something which is not already optioned with wpdm pro, you need to know coding. Anyhow send a temporary wp-admin login info to support@wpdownloadmanager.com, support team will help you there.

if you are using nextgen gallery, please add following code at the end of download-manager.php, that will resolve the conflict with nextgen gallery:

function wpdm_skip_ngg_resource_manager($r){
    return false;
}

add_filter('run_ngg_resource_manager', 'wpdm_skip_ngg_resource_manager');

it may happen if your theme using external jquery library, anyhow update 3.3.8, then send a temporary wp-admin login info to support@wpdownloadmanager.com .

as it was previously work, and as suddenly stopped working, it could be caused by any plugin you recently installed, anyhow I need to check it there to be confirm, please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue.

you can hide toolbar with sorting from wpdm settings page.
Pro version has extended template options. So here you can build template as per your need, to add a separator line, edit the link template you using there, add <hr/> at bottom. More details about templating options http://www.wpdownloadmanager.com/docs/integrated-templates/

@macmorre, please give me your invoice ID or send your license key to support@wpdownloadmanager.com

please send temporary wp-admin login info to support@wpdownloadmanager.com, i need to check this.

Hi,
actually you can’t remove anything from there manually, but if prevent any page from indexing you can use robot.txt

please send login info to support@wpdownloadmanager.com to check

please use copy to pro add-on ( http://www.wpdownloadmanager.com/download/copy-to-pro/ ) to import file from free to pro

please update, then send temporary wp-admin login info to support@wpdownloadmanager.com, I’ll check this.

remove line 74 and 75 from hooks.php at download-manager to disable login/reg from wpdm pro.

yes, looks like js issue, But I need the url to check the issue.

anyone facing the problem please send temporary wp-admin login info to support@wpdownloadmanager.com