Shahjada

it you are trying a multi file package and your server cache memory is not enough, such thing may happen, as wpdm pro zip all files on the fly while you are trying to download.

ok, we are checking the issue in details.

Please add following line at the end of /download-manager/modules/canonical-url.php to resolve open graph url:

add_filter( 'the_permalink','wpdm_canonical_url' );

I tried to add it, but your server was not allowing to edit/update file from wp-admin plugin editor.

just checked now, everything is working fine in your site.

ok, please send temporary wp-admin login info again to support@wpdownloadmanager.com, support team will check your issue, please mention forum post url with email

you can change email address from Admin Menu Downloads Subscribers Email Templates. But for now there is not such verification, it only will check the format for email.

if you are using nextgen gallery, please add following code at the end of download-manager.php, that will resolve the conflict with nextgen gallery:

function wpdm_skip_ngg_resource_manager($r){
    return false;
}

add_filter('run_ngg_resource_manager', 'wpdm_skip_ngg_resource_manager');

as it was previously work, and as suddenly stopped working, it could be caused by any plugin you recently installed, anyhow I need to check it there to be confirm, please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue.

@macmorre, please give me your invoice ID or send your license key to support@wpdownloadmanager.com

Hi,
actually you can’t remove anything from there manually, but if prevent any page from indexing you can use robot.txt

please use copy to pro add-on ( http://www.wpdownloadmanager.com/download/copy-to-pro/ ) to import file from free to pro

remove line 74 and 75 from hooks.php at download-manager to disable login/reg from wpdm pro.

anyone facing the problem please send temporary wp-admin login info to support@wpdownloadmanager.com