Shahjada

@jamessawle, just checked your site. tried a few downloads from your site, all of them are working fine, may you please send me specifically where you facing the issue.

@officeaasoftro, I just checked email history, the problem was with your theme, that was conflicting with plugin and support team adjusted it. With any slandered theme every feature of wpdm pro is working great actually 🙂 .

please use this add-on http://www.wpdownloadmanager.com/download/copy-to-pro/ to import files from free to pro.

I just checked your packaged “September 2013” ( ID: 93 ), I see the files you attached here is now missing from server, but “November 2013 ” is working fine

beta version of new version will be available for download within next 2-3 days. You can get started from there.

if you want to use custom url , make a link tmeplate like this: <a href="your-url-here">[title]</a> , more details: http://www.wpdownloadmanager.com/docs/integrated-templates/

you need to create a link template without [download_count] tag, more details: http://www.wpdownloadmanager.com/docs/integrated-templates/

actually facebook like lock is a fully functional feature, but because of theme or any other plugin conflict if you face any issue, as I requested, please send a temporary wp-admin login info to support@wpdownloadmanager.com , support team will take care of that.

please send a temporary wp-admin login info to support@wpdownloadmanager.com, support team will check your issue

please send a temporary wp-admin login info to support@wpdownloadmanager.com to check your issue.

actually support team modified wpdm to work with your host actually.

it is a css issue becuase of your theme, anyhow nothing mejor, please send a temporary wp-admin login info to support@wpdownloadmanager.com to adjust it.

not clear exactly, please send temporary wp-admin login info to support@wpdownloadmanager.com to check your issue

we are trying to release beta within 1st week of next month, yes there will have option for easy migration.

please deacrtivate and reactivate plugin to resolve the issue, if you are using it on multisite, please deactivate it from network admin and activate from subsite.

sorry not clear, may you please explain little more

just confirmed, support team adjusted your issue, it was because your server not supporting output buffering.

try now

next update ( beta ) hopefully coming with 1st week of next month.

ok, please send wp-admin login info to support@wpdownloadmanager.com

please deactivate plugin from network admin, then activate it from subsite.

next update coming with 1week of next month, but you can continue using it, the issue will not happen anytime recent anymore as our server transfer already completed.

sorry, no :s

@jamessawle, if you seeing “You don’t have permission to download this file”, then deactivate and reactivate plugin, that will resolve the issue.

@seamstobesew, for 0 kb issue we need to check it in your site. please mail temporary wp-admin login info to support@wpdownloadmanager.com

please create a new page template or clone any exiting page template, then add the tag in that template and save, now if you use the page template for a package, then you will see the option for review for that package.