Shahjada

[wpdm_download_count] shortcode will show the total download count for the entire site.
[wpdm_package_count] shortcode will show the total package count

Hi,
Downloads are working fine now, I’ve added the following code before the download function to re-serialize data in the format your server now recognizing.

https://gist.github.com/codename065/66fed509a2b898d4bcddcb12081d9023

You’re welcome :).

For styling, wpdm has UI settings at Admin Menu ► Downloads ► Settings ► User Interface
Please try changing colors from there, still, your active theme may interfere there, in that case, may need to add some custom CSS, let me know.
Yes, you can manage any number of files.

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We released a public update for that :). v4.3.0.

If you are only using roles, please use the shortcode:

[wpdm_packages login=1 paging=1 items_per_page=10 template="default" toolbat=1 async=1]

Doc:
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/

Sorry, missed it somehow, checking in a while

Hi,
As I checked in your live site, serialized is data already exist, no seems nothing is removed. The only issue is seme PHP function unserializing the same data properly in a staging site, but not in product site. Please send me FTP and also staging site’s login info.

Hi,
Our customization team is separate from tech support tea. We sent your quote for the first customization request, you didn’t make any reply there and added created Second Customization Request. May you please clear up the first one first.

I’m checking this issue now.

Please update me about what the hosting provider said.

Hi,
Sorry for your trouble, I’ve found the issue, it was due to the recently changed plugin folder name. I’ve fixed and released an update, please update to 3.0.7

@meso, the feature ( template file versioning ) is still under development. Sorry for the delays.

We shall adjust the title issue with the next update, for now, please add title separately using elementor title module.

You can attach file from dropbox now:

It is not activating as any of your active plugins using outdated guzzlehttp library. So, now, I only activated the dropbox closer option ( it works without using API ).

I’m not seeing any error on that page.

Sorry for the delay, somehow we missed it, shall adjust with the next update.

Done.

That message will show for the package/download pages too, probably you are seeing from the cache, please clear the server and browser cache.

Hi,
It is not about download manager, it is WordPress or PHP itself. In staging, if it is working with the download manager using the same DB, means it is not related to the download manager.
Again, it is not even related to the plugin update. May you please discuss with your hosting support once, they probably will be able to explain your better.
It is now accepting again with new packages, now when post serialize function serializing data in a different way, which is not even a custom function, it is a built-in PHP function.

Still don’t worry, We can make a workaround for you, but that’s not the point, may you please ask your hosting support once, what did they change, show them my reply #159022.