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Shahjada

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Aug 19, 2021 at 6:23 am in reply to: File not found Go to shop #160087

Shahjada
Keymaster

Hi,
WPDM download links are working fine on your site, but not sure how you integrated them with wc. Please give me your wc product link where you added wpdm link to check the issue in detail.

Aug 18, 2021 at 3:42 pm in reply to: Paypal payment on Cart not working #160064

Shahjada
Keymaster

Hi,
Please keep buy now option disabled for now, use only regular checkout option:

Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WordPress%20Download%20Manager%20Pro%20%E2%80%94%20WordPress

Regular checkout is working fine.

We are working on the buy now option, it will work properly from that next update.

Aug 17, 2021 at 7:48 pm in reply to: Message “Cart is Empty” after completing order using coupon code #159985

Shahjada
Keymaster

okay now.

Aug 17, 2021 at 8:01 am in reply to: error with customization code #159941

Shahjada
Keymaster

okay now, it was due to an API change in wpdm v6.

Aug 17, 2021 at 6:49 am in reply to: WPDM Directory Add-on / Archive Plugin Issue #159932

Shahjada
Keymaster

Hi,
Your URL https://www.specmacenter.com/downloads/ is working fine, please let me know where are you facing a problem.

Aug 16, 2021 at 8:49 pm in reply to: Category sorting not working any more post 6.0 update #159902

Shahjada
Keymaster

Please update to the latest version 6.0.6. That will fix any issue you are facing.

Aug 16, 2021 at 4:08 pm in reply to: WPDM Session may not work properly! #159890

Shahjada
Keymaster

I meant, copy the changed file ( Session.php ) from https://productivehomeschoolingcom.bigscoots-staging.com to your production site to avoid waring or add define('WPDM_ACCEPT_COOKIE', false); in your wp-config.php.

Aug 16, 2021 at 3:28 pm in reply to: Open files in a new tab #159887

Shahjada
Keymaster

LOL, you meant tree view shortcode, we already documented it on https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/. Simply adding newwin=1 with shortcode shall open the link in a new window/tab.

Aug 16, 2021 at 3:11 pm in reply to: Open files in a new tab #159884

Shahjada
Keymaster

Please give me an URL where the download link opens on the same tab for you. In my test ( https://flowersoapscoil.ipage.com/aitech/test/?search=p ), it is opening in a new tab.

Aug 16, 2021 at 12:21 pm in reply to: WPDM Session may not work properly! #159870

Shahjada
Keymaster

Please copy /src/__/Session.php
Alternatively, you may add define('WPDM_ACCEPT_COOKIE', false); in your wp-config.php, which shall disable wpdm cookie and you will not see that notice on the error log.
But, it seems like, your server is blocking the wpdm cookie, that also could be a reason for that notice.

Aug 16, 2021 at 11:59 am in reply to: Total Downloads #159868

Shahjada
Keymaster

You’re welcome :).
If you found our support helpful, could you leave your valuable review here?
Your rating keeps us inspired.
Thanks

Aug 16, 2021 at 6:20 am in reply to: Open files in a new tab #159846

Shahjada
Keymaster
This reply has been marked as private.
Aug 16, 2021 at 4:24 am in reply to: WPDM Pro latest supported version for WordPress 4.9 #159839

Shahjada
Keymaster

Hi,
WPDM latest version requires min wp 5.3

Aug 16, 2021 at 3:05 am in reply to: Users can’t download files for their orders created by admin #159836

Shahjada
Keymaster

Please update to 5.0.8. After the update, please deactivate and reactive the plugin, which will resolve the issue.

Aug 15, 2021 at 8:24 pm in reply to: WPDM Session may not work properly! #159834

Shahjada
Keymaster

It is because there are many other errors/notices coming from your site. However, I’ve disabled wpdm’s log.

Aug 15, 2021 at 4:29 pm in reply to: add font color to wysiwyg #159823

Shahjada
Keymaster

Please try now.

Aug 15, 2021 at 3:24 pm in reply to: Message “Cart is Empty” after completing order using coupon code #159819

Shahjada
Keymaster

okay now.

Aug 15, 2021 at 6:57 am in reply to: error with customization code #159809

Shahjada
Keymaster

Please send me temporary wp-admin login info to check.

Aug 15, 2021 at 6:55 am in reply to: Filter “Download Link” not being called #159808

Shahjada
Keymaster

Filter hook wpdm_download_link and download_link works differently.
wpdm_download_link accept 2 parameters 1st parameter is download link html code, 2nd parameter is an array just contaiting package ID, ['ID' ► {Package ID}], and inside the filter to can retrieve package date using the give ID, $packageObject = WPDM()->package->init($param2['ID']);

and download_link filter is documented here https://www.wpdownloadmanager.com/doc/filter-reference/download_link/

However, please let me know what are you trying to do, so that I can explain your better :).

Aug 15, 2021 at 5:28 am in reply to: WPDM Session may not work properly! #159804

Shahjada
Keymaster

Hi,
Probably a warning/error from his plugin doesn’t affect his plugin, but always any warning/error affects site operations overall.
Also, his excuse is not good, simple, there should not be any WARNING within a plugin.

The warning generating from his plugin resulting unexpected output for your site, so any other plugin that needs to set session or cookie will fail due to the unexpected output, that’s where wpdm through the notice, but still it may not affect download functions. If you deactivate ActiveMember360, the issue with be resolved.

Aug 15, 2021 at 3:48 am in reply to: Message “Cart is Empty” after completing order using coupon code #159795

Shahjada
Keymaster

Checking.

Aug 14, 2021 at 4:07 pm in reply to: Message “Cart is Empty” after completing order using coupon code #159789

Shahjada
Keymaster

Working properly now, we have fixed the issue and updated the plugin.

Aug 14, 2021 at 12:25 pm in reply to: Total Downloads #159785

Shahjada
Keymaster

[wpdm_download_count] shortcode will show the total download count for the entire site.
[wpdm_package_count] shortcode will show the total package count

Aug 12, 2021 at 3:15 pm in reply to: Missing Download Attached Zip files links/path in each download post #159700

Shahjada
Keymaster

Hi,
Downloads are working fine now, I’ve added the following code before the download function to re-serialize data in the format your server now recognizing.

https://gist.github.com/codename065/66fed509a2b898d4bcddcb12081d9023

Aug 11, 2021 at 3:16 pm in reply to: “Loading” message hangs #159619

Shahjada
Keymaster
This reply has been marked as private.
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