Forum Replies Created
yes, if data restore properly, then it certainly should be same as it was working before this issue.
not clear, may you please give me an example url
it is because 1 year update and support time after purchase is over, now you need to purchase pro license again to get another year of update and support.
in v2.5.99 we already fixed the delete issue, that update specially for the fix. anyhow I’m checking again.
when I check last time , it was showing free. But I don’t actually know what you did or how you updated, anyhow hosting company should have the backup. May you please ask them to restore. after that, I’ll do that update for you.
actually i attached file.html from your server using server file browser, I didn’t upload it.
except doesn’t do any by itself actually :), if you can show it with page page template using [except] tag or any other use. but will depend on theme like regular post except.
please use this add-on http://www.wpdownloadmanager.com/download/wpdm-page-templates/ , if your theme has a full with template you can use that for the package using this add-on, it will be simply like selecting page template for regular wp page.
I created a package http://www.mnhjy.com/wp/?wpdmpro=wpdmpro&download=testing and it is working fine.
yes, we did the upgrade in pro, but when you asked, we logged in and see there is free version now. may you please ask your hosting company to restore a backup from the time before your update. That will be the best solution for now. After that I can check again if you need.
really??? more then half million installation of wpdm pro and you think product is not ready?? 🙂 please read docs here http://newlook.wpdownloadmanager.com/docsfor/download-manager-pro/ , password protection and other lock options are explained there.
sorry for delay, but I’m not sure where & why you actually facing the issue. as you already have added 600+ items, means it was working fine, anyhow give me temporary wp-admin login info in a private reply to check your issue.
please give me temporary wp-admin login info in a private reply to check your issue.
everything is working with fine with this plugin, it should work fine for you like everyone else. please give me temporary wp-admin login info in a private reply to check your issue.
@chris2507, unlocked
you simply need to add prices as marked in this image http://awesomescreenshot.com/0822hx4j93
after adding price they are working fine http://www.pianomusic.se/download/waves-pianosolo/
please give me ftp access to wp-content dir and temporary wp-admin login info in a private reply to check the issue in details.
please give me temporary wp-admin login info in a private reply to check this , though looks like your are using old version of extended short-code add-on.
if you don’t delete those manually ( may be accidentally ), wpdm never delete any file or package by itself. I’m also totally confused, I see you have purchased pro, but in your site still free version activate. Also there were some customization order. I’m totally confused there, did you take backup before update?