Shahjada

you can directly update to v4.4 after release.

1. You need to download it from here http://www.wpdownloadmanager.com/purchases/
2. deactivate & delete old version from your installation
3. install and activate latest version

FYI, deleting old version will not harm your old data.

please give me ftp access too in a private reply, I shall check everything and set it up there.

Sorry, if already updated, there is no way to get them back except you or the hosting company has the database backup

I’ve tested it from my sandbox account and it worked perfectly. Tried with membership level “test”

Sorry, that is not possible for now. But noted for implementation.

It is adjusted for next update, you will be able to enable/disable it.

ok now. the level setup was not correct.

coming within this month.

Looks like your server in not supporting output buffering anymore, so I’ve disabled it from Admin Menu Downloads Settings Basic File Download section and now download is working fine again.

next update is coming within this month. you will not have to edit all package.

keep limit field empty for the role, to make it unlimited.

not an add-on, the feature is coming with the next update of wpdm pro.

got it issue, adjusted it for next update 🙂 .

in bulk upload it just will take the dir you assigned.

please give me temporary wp-admin login info in a private reply.

@martaserrano, may you please create separate post explaining your issue.

Please give me temporary wp-admin login info in a private reply to check, looks like the text is changed in your installation.

Please give me temporary wp-admin login info and the URL to check.

Try now please.

Yes, you will see update notice in plugin dashboard as soon as it is available.

As far as now, the change logs:

— Fixed individual download issue
— Fixed base name issue for non-ascii filenames
— Fixed base name issue for non-ascii filenames
— Fixed issues with docx preview
— Fixed issued with template tag [file_list_extended]
— Fixed issues with linkedin app id settings
— Added new shortcodes wpm_package_count, wpdm_package_count
— Added pause option with play button
— Added New Short-code User Dashboard
— Added Download History Page
— Redesigned all link templates
— Global option for single file download
— Package option for zip cache

If you use multi-file package, disabling cache will reduce download speed and increase server load.

Ok, we are checking this.

“the problem is actually that upon subscribing, the user’s download does not show up on the ‘Purchases’ page” <– sorry not, clear, may you please tell me how can  regenerate the situation.

Please give me temporary wp-admin login info in a private reply to check the issue.

Yes, please download and install this add-on: http://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/

Then  you can use short-code [wpdm_tree] to show categories and packages in a tree view.