Shahjada

If you use multi-file package, disabling cache will reduce download speed and increase server load.

Ok, we are checking this.

“the problem is actually that upon subscribing, the user’s download does not show up on the ‘Purchases’ page” <– sorry not, clear, may you please tell me how can  regenerate the situation.

Please give me temporary wp-admin login info in a private reply to check the issue.

Yes, please download and install this add-on: http://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/

Then  you can use short-code [wpdm_tree] to show categories and packages in a tree view.

ok now, but I strongly recommend you to upgrade your copy to latest version of wpdm pro :).

within next week.

latest version also have the feature but Imagick need to be installed/enabled in your server for creating thumbnail from pdf.

ok now, as I found the css file at /download-manager/bootstrap/css/bootstrap.css was modified from original, anyhow I’ve restored the original css and now showing properly.

for now, if there are more then 10 files associated with a package it auto activate search option is activated by default, for now you can disabling removing add_action("wp_footer", 'wpdm_searchable_filelist',999999); from wpdm-hooks.php ( approx line # 85 ), anyhow we will add enable/disable option with the next update of the add-on.

Yes, if you want to attach dir, then you may need to create a dir for a package. But category association is just like regular posts and is not related with files, you can link/associate a package with as many category as you want like you do for regular posts.

ok now 🙂 also adjusted the zip cache issue in our side for next update.

Yes, upgrade price is $54 only, you can upgrade from here
https://www.2checkout.com/checkout/purchase?sid=1560048&quantity=1&product_id=7

Please give me temporary wp-admin login info in a private reply and the URL where you’re seeing the issue.

Please give me your license key in a private reply to unlock it.

In that case that will require some customization in code. You may contact customize@wpdownloadmanager.com if you want to use our customization service.

Please give me a temporary wp-admin login info in a private reply to check

ok, got it 🙂

So only install and activate the add-ons you need.

Yes, we are adding support for most of the popular form plusins soon.

did you check the option mentioned here

please give ftp access and temporary wp-admin login info in a private reply to check your issue.

English please.

Got it, it happening when open_basedir restriction is enabled in your server, however we have added a fix for this with the next update.

Please give me temporary wp-admin login info in a private reply, I’ll adjust it manually in your installation.

As you have all in one pack, you can install any of those add-ons as per your need,  But may you please explain little more:

Unfortunately I can not use the other plugins because of the loading time, since we are already at the limit.

1. Better to use link template with archive page short-code.
2. Use template tag [description]
3. Yes, Download notifications Add-on is added with your account 🙂

Cached zip is stored in /wp-contents/uploads/download-manager-files/, zip name is like Package-Name-PackageID.zip