Shahjada

Forum Replies Created

Viewing 25 posts - 401 through 425 (of 15,636 total)

Shahjada
Keymaster

Hi,
Actually that’s not an issue with wpdm, wpdm has no control over it.


Shahjada
Keymaster

We shall add one with the next update


Shahjada
Keymaster

please update wpdm elementor add-ons.


Shahjada
Keymaster

The popup form template file is Package/views/lock-options-iframe.php, template file editing doc is here:

Template Files

in reply to: Newsletters and AutoResponder Plugin #188368

Shahjada
Keymaster

Could you please send me a screenshot of your cron settings window from cPanel?

in reply to: File browser root on multisite #188363

Shahjada
Keymaster

But, no worry, we shall add a new option soon to control this option.

in reply to: Getting prompt to renew DM pro, ubt haved renewed. #188360

Shahjada
Keymaster

The issue you are experiencing is due to your browser cache. Yesterday, our server was offline for several hours due to an upgrade process. During this process, Hostgator support accidentally removed PHP from our server, which led to all PHP files starting to download. However, rest assured, the problem has already been resolved; our server is back online. You may still be encountering this issue due to your browser cache. Please clear your browser cache and try again.

in reply to: Getting prompt to renew DM pro, ubt haved renewed. #188358

Shahjada
Keymaster

please try applying the license key again from wpdm settings.


Shahjada
Keymaster

Hello,
The issue you are experiencing is due to your browser cache. Yesterday, our server was offline for several hours due to an upgrade process. During this process, Hostgator support accidentally removed PHP from our server, which led to all PHP files starting to download. However, rest assured, the problem has already been resolved; our server is back online. You may still be encountering this issue due to your browser cache. Please clear your browser cache and try again.

in reply to: Mailchimp Tag #188353

Shahjada
Keymaster

Instead of tags, you can assign contacts to various interest groups using conditional logic features with wpdm mailchimp add-on.

Details on mailchimp groups:
https://mailchimp.com/help/getting-started-with-groups/

in reply to: how to define renewal period for package #188343

Shahjada
Keymaster

Those option are not available yet, but we have customization team, you may use them to implement those features for you.

Custom Upgrade Service

in reply to: Download refreshes site… #188342

Shahjada
Keymaster

Here it is:

Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WPDM%20PRO%20%E2%80%94%20WordPress

in reply to: subcategories dynamically on Elementor pages. #188325

Shahjada
Keymaster

@coachyoung, please create a separate post and add login info in a private reply to check your issue.

in reply to: Newsletters and AutoResponder Plugin #188283

Shahjada
Keymaster

Checking.

in reply to: how to define renewal period for package #188273

Shahjada
Keymaster

Hi,
You can do that from here:
Cursor%20and%20Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WPDM%20PRO%20%E2%80%94%20WordPress

Enable auto renewal option and set Order validity period = 365 days.

in reply to: Newsletters and AutoResponder Plugin #188267

Shahjada
Keymaster

The plugin use wp cron to check newsletter schedule and send them, but wp cron is not very reliable, so, if you don’t want to rely on wp cron, you can setup an cron job from your hosting control panel for the url https://sgumgg.wppro.space/?cron_handle=1 with call interval 5 to 30 mins

in reply to: front-end category manager #188263

Shahjada
Keymaster

Hi,
Usage is explained on product page:

Front-end Category Manager

in reply to: front-end category manager #188256

Shahjada
Keymaster

Here is the demo:

Author Dashboard

in reply to: Disable auto download + Download Limit #188249

Shahjada
Keymaster

Update is coming within the next week.


Shahjada
Keymaster

please check now.

in reply to: How do you replace or overwrite a file? #188241

Shahjada
Keymaster

As you are using free version ind parameter will not do anything there, download function only will check wpdmdl parameter, as each package has only one file. So, download link will work fine even after replacing old file with new one.

in reply to: Translation with WPML #188239

Shahjada
Keymaster

Download manager certainly compatible with WPML, thousands of wpdm users are also using WPML, there the translation part you shown in your video is actually between Elementor and WPML. WPDM has no role there, all wpdm strings/texts are translation ready there.

in reply to: Translation with WPML #188237

Shahjada
Keymaster

I see, we actually have nothing to do there.


Shahjada
Keymaster

however, I’d lke to check it from your theme option, may you please change the language to english.


Shahjada
Keymaster
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Viewing 25 posts - 401 through 425 (of 15,636 total)