Shahjada

Forum Replies Created

Viewing 25 posts - 376 through 400 (of 15,605 total)

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Jul 6, 2023 at 6:30 am in reply to: Getting prompt to renew DM pro, ubt haved renewed. #188360

Keymaster

The issue you are experiencing is due to your browser cache. Yesterday, our server was offline for several hours due to an upgrade process. During this process, Hostgator support accidentally removed PHP from our server, which led to all PHP files starting to download. However, rest assured, the problem has already been resolved; our server is back online. You may still be encountering this issue due to your browser cache. Please clear your browser cache and try again.

Jul 6, 2023 at 6:18 am in reply to: Getting prompt to renew DM pro, ubt haved renewed. #188358

Keymaster

please try applying the license key again from wpdm settings.

Jul 6, 2023 at 6:06 am in reply to: Plugin is triggering a “notice.php” download when we visit /wp-admin’ #188357

Keymaster

Hello,
The issue you are experiencing is due to your browser cache. Yesterday, our server was offline for several hours due to an upgrade process. During this process, Hostgator support accidentally removed PHP from our server, which led to all PHP files starting to download. However, rest assured, the problem has already been resolved; our server is back online. You may still be encountering this issue due to your browser cache. Please clear your browser cache and try again.

Jul 6, 2023 at 5:36 am in reply to: Mailchimp Tag #188353

Keymaster

Instead of tags, you can assign contacts to various interest groups using conditional logic features with wpdm mailchimp add-on.

Details on mailchimp groups:
https://mailchimp.com/help/getting-started-with-groups/

Jul 5, 2023 at 6:09 pm in reply to: how to define renewal period for package #188343

Keymaster

Those option are not available yet, but we have customization team, you may use them to implement those features for you.

Custom Upgrade Service

Jul 5, 2023 at 4:19 pm in reply to: Download refreshes site… #188342

Keymaster

Here it is:

Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WPDM%20PRO%20%E2%80%94%20WordPress

Jul 5, 2023 at 8:00 am in reply to: subcategories dynamically on Elementor pages. #188325

Keymaster

@coachyoung, please create a separate post and add login info in a private reply to check your issue.

Jul 2, 2023 at 8:07 pm in reply to: Newsletters and AutoResponder Plugin #188283

Keymaster

Checking.

Jul 2, 2023 at 7:27 am in reply to: how to define renewal period for package #188273

Keymaster

Hi,
You can do that from here:
Cursor%20and%20Settings%20%E2%80%B9%20Download%20Manager%20%E2%80%B9%20WPDM%20PRO%20%E2%80%94%20WordPress

Enable auto renewal option and set Order validity period = 365 days.

Jul 1, 2023 at 6:41 pm in reply to: Newsletters and AutoResponder Plugin #188267

Keymaster

The plugin use wp cron to check newsletter schedule and send them, but wp cron is not very reliable, so, if you don’t want to rely on wp cron, you can setup an cron job from your hosting control panel for the url https://sgumgg.wppro.space/?cron_handle=1 with call interval 5 to 30 mins

Jun 30, 2023 at 3:17 pm in reply to: front-end category manager #188263

Keymaster

Hi,
Usage is explained on product page:

Front-end Category Manager

Jun 30, 2023 at 9:51 am in reply to: front-end category manager #188256

Keymaster

Here is the demo:

Author Dashboard

Jun 30, 2023 at 5:58 am in reply to: Disable auto download + Download Limit #188249

Keymaster

Update is coming within the next week.

Jun 29, 2023 at 3:18 pm in reply to: Navigate by pagination and filter by keyword independently of other download blo #188242

Keymaster

please check now.

Jun 29, 2023 at 1:24 pm in reply to: How do you replace or overwrite a file? #188241

Keymaster

As you are using free version ind parameter will not do anything there, download function only will check wpdmdl parameter, as each package has only one file. So, download link will work fine even after replacing old file with new one.

Jun 29, 2023 at 10:10 am in reply to: Translation with WPML #188239

Keymaster

Download manager certainly compatible with WPML, thousands of wpdm users are also using WPML, there the translation part you shown in your video is actually between Elementor and WPML. WPDM has no role there, all wpdm strings/texts are translation ready there.

Jun 29, 2023 at 8:35 am in reply to: Translation with WPML #188237

Keymaster

I see, we actually have nothing to do there.

Jun 29, 2023 at 7:59 am in reply to: Download Posts now display white border around the layout #188236

Keymaster

however, I’d lke to check it from your theme option, may you please change the language to english.

Jun 29, 2023 at 7:48 am in reply to: Download Posts now display white border around the layout #188234

Keymaster

This reply has been marked as private.

Jun 29, 2023 at 7:10 am in reply to: Packages deleting from trash after certain time? #188232

Keymaster

Hi,
Sorry for the confusion, wpdm doesn’t have the option yet, but soon we are adding 2 new features:
#1. Automatically move expired package to trash
#2. Auto delete items from trash after specified period.

Jun 29, 2023 at 7:03 am in reply to: Form Lock addon #188231

Keymaster

The email template name is Email Lock Notification ( To: Customer ):

Notification%20Center

Jun 29, 2023 at 6:45 am in reply to: Disable auto download + Download Limit #188229

Keymaster

Hi,
Sorry for the delayed reply, we shall add the option to disable auto download with the next update. Thanks.

Jun 29, 2023 at 6:00 am in reply to: Translation with WPML #188228

Keymaster

Please update wpdm elementor plugin.

Jun 29, 2023 at 3:19 am in reply to: How Do I Cancel my Subscription? #188227

Keymaster

Done

Jun 29, 2023 at 3:00 am in reply to: How Do I Cancel my Subscription? #188225

Keymaster

please send an order note from the order deals page.

User Dashboard

Viewing 25 posts - 376 through 400 (of 15,605 total)

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