Hello,
There could be conflict between javascript files also if you are using any cache plugin, the issue could be happened because of that.
You can disable bootstrap js from wpdm from Downloads > Settings > User Interface option

However, if the problem still persists, please provide related page link and temporary admin access of your website in a private reply here.
Thanks
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HI Humayon,
Thank you for the reply, but as i understand that feature is so eg the download link or button will appear when you want the download to happen
eg. User to download at 1 am…so link or butto will apper at 1am…..so the user has to be online at 1am to click that link or button
but what we need is
eg. user is on webiste at 8pm ….selects the movie to download but the download should start at 1am.
Is there a way to schedule the download at a later date provided the user will kepp the computer on ?
Regards
Kris
Hi,
You are also capable of editing the link-template-default.php file too. you can edit it from download-manager\src\Package\views\link-templates dir. For making backup your file you may follow this doc, https://www.wpdownloadmanager.com/doc/template-files/
Thank you and regards
Hello, I want to change my domain name linked with download manager plugin. i want to use same subscription in my new website. Want to stop my old website. Please guide me how i can do it.
Thank you
Hello @jeroen1276123,
For this shortcode,
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories
you will find a parameter called template="template name or ID" here, you can customize your link-template according to your requirements, you can also remove the template tag called [file_count] from your related template. Thus you can remove 1 file text portion
Thank you and regards
ok….but that still doesnt fix the issue as the audio player doesnt play that file. all that you are able to do is download it. look man, im not asking for the world here…just simple basic functionality from my $300 purchase the fact i have spent 20 hours trying to find a work around for this absolutely ridiculous error to the core functionality of the WHOLE SYSTEM is infuriating. its pretty simple…make the plugin be able to play audio on packages for sale or this is useless to me along with thousands of other people. i would happily pay to have this fixed, but this isnt anything beyond what the plugin should have done from the VERY FIRST VERSION. as is you either have to give everything away for free or you cant even play audio lmaoooooooo. it should be top priority and i can think of 20 different simple solutions on your end to fix this but all you keep telling me is information that doesnt lead to a solution. for whatever reason your systems masks the free download link even…so i cant even use a different audio player to play the file. its VERY SIMPLE the audio player should be playing the file from “additional previews” area. or simply add a field within for watermarked files for preview and dont have those protected. simple. it has to be done. it amazes me this product has existed so long and not one single update addressed this hahaha cmon now. im not asking for alot here man just for something i paid alot of money for to have basic functionality “TO PLAY AUDIO”!
Hi @lifexcellence,
Hope you are well.
For Category access and package roles please follow the below steps as I describe below,
Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,
https://share.getcloudapp.com/X6ulq4yo because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link.
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
Hope you understand now.
Thank you
Hello,
You may cancel your subscription at any time.
If you choose to cancel your subscription you will no longer receive updates and support for the products linked to that order when your order expires. To cancel your subscription, please mail your order ID to support@wpdownloadmanager.com or send an order note from your order details page.
Thanks
Hi @kinziegreen,
Hope you are well.
I see you haven’t selected any specific member for packages. I added code to fix the “Allow access” and “Select Member” option conflict with wpdm. What I learnt that you are facing conflict with category privacy issue.
For Category access and package roles please follow the below steps as I describe below,
Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,
https://share.getcloudapp.com/X6ulq4yo because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link.
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
Hope you understand now.
Thank you
Hello @corigen,
I think you are talking about link templates for packages. you are also capable of editing those link-templates and keeping there only the download link tag. And use the link-template in the package’s shortcodes. please check and let me know if I get you
Thank you and regards
I looked at all those add-ons and I use the elementor add-on but they all come with a summary page before download. I don’t want a page between selection and download. I want to download the item without steps inbetween like the solution you gave using the link in all packages. Is there a way to disable the summary page and direct download a package at all times?
I do have a follow up question. If i want to use a package list in elementor. Is there a way nog to have the summary page? It’s absolutely useless to have that page, can’t it just be turned of and alway direct download?
I can’t make a template with this direct download link in it, correct?
Hello all,
I’m trying to figure out how to create a direct download link.
In my pages I want to have a button or a hyperlink text that directs to a download file.
I can get something like that but it will always direct to a page with a summary of the file and there a button needs to be pressed to download the file. What is want is to click > download the file NOT click > summary page > click > download.
Can somebody tell me how to download a file with a single click?
Thanks!
i cant see anything the picture link didnt work. also if you mean turn off preload and resumable downloads in basic settings i already did that. i saw in a previous post but that still doesnt fix it.
This reply has been marked as private.
Hello,
Hope you are well.
1. The name is wpdm-pdf-viewer You can also find all the downloads here
2. Different format has different file formats. You can use this link template link-template-default-icon for that. You can also set thumbnail image for packages and use [thumb_WidthxHeight] template tag on link templates to show.
3. Next update will come in this month I hope. It is on development. Changelog here
Thanks
Hello,
Would you be willing to look into a conflict between your plugin and Ultimate Member plugin ?
when both are installed on the same wp, the ‘forgotten password’ > ‘password reset’ link doesn’t work.
It is because of the ‘key’ param in the url.
The problem is fixed by renaming the parameter in two files \plugins\download-manager\src\User\Login.php Line 226 from
$reseturl = add_query_arg(array('action' ► 'rp', 'key' ► $key, 'login' ► $user_login), wpdm_login_url());
To
$reseturl = add_query_arg(array('action' ► 'rp', 'wpdm-key' ► $key, 'login' ► $user_login), wpdm_login_url());
and the file download-manager\src\User\views\reset-password-form.php Line 15 from
$user = check_password_reset_key(__::query_var('key'), $login);
To
$user = check_password_reset_key(__::query_var('wpdm-key'), $login);
I know it’s not really a bug on your side, but it would be really kind if you could add this small change 🙏
Thanks
Regards
Hello,
I am sorry Could you please clarify the question? It is not clear to me.
However you can check the related doc about page/link template
Templates Overview
and you can check here our addon which will help you setup/populate default values for package settings so that you don’t have to repeat those every time you create a new package and you can clone existing package in one click to create another, which could save your time significantly 🙂
WPDM Default Values
Thanks
there is no download provided for the “Download Limit” addon in the all access download links. I purchased yesterday and it isnt there. Please provide it.
This reply has been marked as private.
Is it possible to generate a download link for paid package so that users with the link could use it to download the file without having to pay or go thru a checkout process?
If it is not possible, what’s the best way to offer a paid file free for select users?
Thanks.
Hello @thomas-sator,
Hope you are well. you can create a new link-template and use this template tag, [pdf_thumb_WxH] in your link-template, it will show Image thumbnail from the attached PDF file with specified Width ( W ) and Height (H). If you are trying from Downloads > Categories, you can use Use Link Template from edit category option. And for showing certain categories with a shortcode on a page, you can use this shortcode, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_packages-wp_query-in-a-shortcode-for-download-manager-packages/. Here has a category parameter called categories. you can also use this shortcode too, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. please check, I hope those may help you
Thank you and regards
Hello @tguella,
Hope you are well. For filtering list tags and categories, can you please check this directory add-on,
WPDM Directory Add-on
please check the shortcodes and demos from the above add-on link
And for the reCAPTCHA issue, you are getting Your Download Link is Ready and also a Download Link. For more extended features, you may keep a feature request here,
Download Manager Pro Feature Request
Thank you and regards
Hello,
Sorry to hear about the issues.
1. You can install pdf viewer from Downloads > settings > Updates option from your WordPress dashboard. If you can’t update it directry from WordPress dashboard, Please update from here.
Here is the url of the addon
WordPress PDF Viewer
2. To set preview image for each download you have to set featured image for package and then [thumb_widthxheight] in link template or page template to show preview image in the list.
To set preview image for category, you have to set image for each category from Downloads>Categories option.
Then you have to use this shortcode with title=1 parameter and id='' parameter
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
3. I have just tested this issue and I think it is a bug. I will forward the issue to the developer team. In the meantime you can add template parameter in shortcode to use template.
Please let me know if you have any quries or if you have got all the answers.
Thanks