Hello ITR,
Hope you are well. Can you please more elaborate on your query, please? If you locked any package with any lock option, there will open the lock fill up a form each time before downloading. Moreover, there is also available a master download option section as I image attached

Please check and let me know
Thank you and regards
Hi,
Only link or page template files should be customizable not the wpdm-all-downloads.php
file.
As it’s described in the docs /{active-theme}/download-manager/link-templates
.
Thanks.
Hi,
yes, it is the right folders structure, and before the update, it was my custom template that was taken into account. But since the update, it is not the case anymore.
Here is the structure of my folders in my worpdress theme:
download-manager/
> link-templates/
> files....php
> page-templates/
> files....php
page-template-default.php
wpdm-all-downloads.php
I checked, my wpdm-all-downloads.php file is my custom template, but it doesn’t seem to be taken into account as default template.
Thanks to you.
-
This reply was modified 3 years, 9 months ago by
YinYang.
Hi,
Those coordinates are mm
supported only. Sorry to say that there is no percentage option right now. If you want to adjust positioning then you have to do it by the mm
coordinates.
However, Those are not shortocde. They are template tags. You can use them by following this.
Apart from that, you can add other fields rather than pre-defined fields by using the below filter.
wpdm_after_prepare_package_data
If you are not aware of the code or customization then you may leave a mail through
customize@wpdownloadmanager.com
or
You may knock to the customized team through the below link
User Dashboard
Thank You
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Hello,
I’m facing an issue regarding the custom login / logout page with WPDM Pro.
When accessing a protected download page, from times to times after entering my credentials and a sucessful login, an error message is show saying that i’m already connected.
When i click on the disconnect link and login again i’m still having the same error message again and again.
Suspecting that it’s a cookie retalted error i cleanded all the cookies for the domain and that seems to resolve the eror. The problem is that i can not ask the visitors of the website to clear their browser cookies when/if they faced that login issue.
How can this issue can be solved? What does the Checkbox “Clear the connection page” mean in the “Settings > Frontend Access” page ?
Hello Nicolas,
Hope you are well. the shortcode you have referred is working fine from my side with latest version,
WPDM ARCHIVE COMPACT TEST
I have used this shortcode here,
[wpdm_archive_compact category="101-main" template="link-template-default" cols=4 orderby="date"]
And for add-on updates,
WPDM->settings->updates
sometimes will not work with some sites for server settings. For now, For add-on updates, you can follow these steps,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate.
I hope it will work fine then
Thank you and regards
Hi Nick,
Hope you are well. For creating and cloning templates and for the full feature, you may have to use the PRO version of WPDM PRO, you shall get the features as I image attached for creating templates,

And for Free, it has a limited version. However, you can also edit link-template PHP files too, if you want to edit any pre-designed template you have to edit those directly editing PHP files at wp-content/plugins/download-manager/src/Package/views/link-templates
dir files,
for making backup files, you have to follow this doc,
Template Files
Template tags will be found here,
Template Tags
please check
Thank you and regards
Hello,
After updating to the latest version simply visiting the link and page template menu on the admin dashboard will resolve the issue. As the action will regenerate the templates automatically in the new style.
Go to Downloads>templates
then visit all tabs there.
Hopefully, your problem will be solved.
Regards
Hi Nayeem – I have updated the plugin but no difference – this issue has been there for multiple releases.
We are using Elementor for the site and need to use that page builder for different views on packages, depending on their use. The page is built using an Elementor template, and then embedded link templates show content – on the right hand column a link template shows:
<div>[download_link]</div>
<div style=”margin-top:5px;font-size:0.8em;”>Size: [file_type_icons] [package_size]</div>
The [package_size] shortcode isn’t working – and it’s the same behaviour on all of our sites. Sometimes it works, sometimes it doesn’t and shows nothing.
/*
CSS for Download Manager installed on Elegant Themes Divi Theme
to format the file details pages (‘page template’) and file overview pages
to look good on desktop and mobile
v1.0 by Nice Agency / Diego Matter 2021-12-10
add to WP Dashboard –
Appearance – Customise –
additional CSS
*/
/* if necessary : link hover color and text decoration
.w3eden a:hover {
color : Coral;
color : DarkOrange;
text-decoration:bold;
}
*/
/* Text sizes */
/* ———- */
.w3eden {
font-size : 14.7px;
line-height: 1.6;
}
.w3eden body,p,ul,li,link {
font-size : 14.8px;
}
.w3eden h1 {
font-size: 1.6em;
}
.w3eden h2 {
font-size: 1.51em;
}
.w3eden h3 {
font-size: 1.2em;
}
Finally figured it out. You were right, I downloaded php7.4, switch nginx to use that, re-installed wpdownloadmanagerpro and it worked. To get the icons and links to show up properly I downloaded the non-pro plugin first, then installed the pro over that. Just wanted to update in case anyone else runs into this (i.e., don’t migrate your wordpress site from a php7.4 to php8.0 version without testing fully first). Thank you so much for the support I really appreciated it!
Also updated to 6.1.0, tested 6.0.9 as well, was 100% php issue.
The orderby and order parameters don’t seem to work!
We have shortcode
[wpdm_category id="elterninfos" operator="IN" orderby="date" order="desc" toolbar="0" template="link-template-default-icon" cols=1 colspad=1 colsphone=1 paging=0 items_per_page=999]
on page
https://steinach.bald.live/schule/elterninfos/
So it should show 2021 first and 2019 last as they were dated that way but it is not working. changing order from DESC to ASC doesn’t change anything…why is that so hard to do?
Thanks for a fast answer, as the page should go online but has several sites with non working download-orders..
Oh, I can see it now. However, we do need to use the Form Lock and I was wondering if we can show the Viewer once a person has submitted the form, instead of “Your download link is ready now: [Download]” we want “Your download link is ready now: [View] [Download]. Is that possible? The challenge is that the client wants the PDF open in the browser but also would like to protect the URL so people won’t share that link.
Thanks again for your help.
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Hi again!
Well I mentioned that I was new to the tool. Was a bit dissapointed about the poor features in Download Manager – i heard that it’s the number #1 tool for WordPress. However then I found the options of “Link Template” and “Page Template”. WOW WHAT A GOOD TOOL DOWNLOAD MANAGER IS!! There are so many options and layouts you don’t need to to into programming mode to use it. So besides that users should read the manual & instructions – these instructions could be made a bit easier to understand with more examples etc. Would be great if that could be the case.
Hello @oled,
I asked to get a clearer idea which would help me to give proper. However, I have given solution below from my understanding. Please check that.
The shortcode is like this:
[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="template name or ID" cols=4 colspad=2 colsphone=1]
Here you can select link template in the template parameter. You can edit link template and use the below template tag in that.
[download_url]
Returns Package Download URL
Usage example:
<a href="[download_ur]" class="btn btn-info">Changed download tag!</a>
Thanks
Hello,
Thank you for the details.
You should be able to change the link-template
designs by following the below link which will solve the mobile view issue.
Template Files
Thanks.
Hi!
Thanks for quick reply. The webpage is; https://www.planario.se/ and it’s in the bottom of the page where it says download.
I put the image in the link in download manager itself, so clicking this link you will be able to download the imgage Can you get the picture from that link. (Perhaps i missunderstood the product, but instead of using Dropbox, Box, OneDrive, ShareFile etc. my plan is to use Download Manager more to share files so i know who has downloaded it etc).
wbr
/Sten
Link is
wasteeducation-qld.org/download/managing-waste-in-your-kindergarten
Hi
This is a link to one document. But it should use the same font size for ALL documents listed on https://wasteeducation-qld.org
Managing waste in Kindergartens and Early Learning Centres
Thanks,
Diego
Hi!
We are very,very new to Download Manager. Tried to search the forum for similar topics but could not find any, so please advice me if there is some info available.
Our problem is that the download form(?) is displayed quite nicely on a webpage. But on a mobile it’s not so nice – if you have a longer document name (like 20 chars) it’s wrapped quite uggly. Is there away of customizing where the text should be displayed? (changing the font, don’t get it so wrapped etc).
I’m also trying to use the Download Manager to send a screen shot of the picture (again, beeing very new to Download Manager it’s perhaps not the right way to do, if so please tell me).
Link showing the interfaces
Cheers,
/Sten
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