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Hi,
As I said I am using the Attire theme, there should not be a conflict Attire is built to work with WPDM.
As mentioned the message button works fine when you access the profile with url: profile/?profile=usernamehere
But when accessing via author/usernamehere/ the message link does not work.
I have only WPDM plugins running and this is still an issue.
I have viewed the page source I can see that this code is missing from the /author/usernamehere/ page.
<div class="row">
<div class="col-md-12 pt-4" id="wpdm-profile-contents">
</div>
</div>
<div class="modal" tabindex="-1" role="dialog" id="wpdm-ppm">
<div class="modal-dialog modal-dialog-centered" role="document">
<div class="modal-content">
<div class="modal-header bg-light">
<h5 class="modal-title p-0 m-0">Send Private Message</h5>
</div>
<form class="form" role="form" method="post" id="messageform" autocomplete="off">
<div class="modal-body">
<input type="hidden" name="__send_to" value="xPGiGpGHT_eEsZeqenXZjgpu8v1JPYf7OHmhaP-4UI4mmU_bGS5gRPB4k09ugxS4FlXKxvjXA6C9mTHYcciekw" />
<div class="form-group">
<input type="text" placeholder="Subject" name="subject" class="form-control input-lg" required />
</div>
<div class="form-group mb-0">
<textarea placeholder="Write Your Message" class="form-control" name="message" id="message"></textarea>
</div>
</div>
<div class="modal-footer bg-light">
<button type="submit" class="btn btn-primary"><i class="fas fa-paper-plane"></i> Send Message</button>
</div>
</form>
</div>
</div>
</div>
So this would explain why it is not working..

I followed these instructions, steps 1 and 2 so why does it not work?
Do I need to complete 3-6 even if I am using the Attire theme?
If so please explain step 5 to me, as the DIR’s mentioned do not exist.
* user-profile dir
* plugins/download-mamager/tpls
Both do not exist…
I cannot provide admin access as site is running localhost till I have finished removing bugs and it is ready.
Please help.
Thanks.
Hi,
I am using the attire theme, when viewing a profile using this link type: http://demo.wpdownloadmanager.com/wpdmpro/profile/?profile=admin the private message button works.
When using /author/username the button does not work.
I have followed this from the link you sent.
Note for theme developers:
If you want to use this shortcode in WordPress native author page ( ...site-url/author/username/ ), please follow the steps:
Create author.php inside you theme dir
Instead of regular loop use following code:
<?php echo do_shortcode('[wpdm_user_profile template="link-template-id" items_per_page=12]'); ?>
@humayon
these are the codes i use
[wpdm_search_result init=1 template="buscador_web" cols=1 items_per_page="80" cols="title,file_count,download_count|categories|update_date|download_link"]
[wpdm_archive_compact template=”buscador_web” order_by=”post_title” order=”ASC” items_per_page=”12″ cols=2]
Yes I used the customization service for the issue. It was the following topic and here is the link to it. All of the notes where wiped out though:
By Nov 18: Auto-generated Membership Change Email
User Dashboard
Hi Shreek,
Glad to hear that, your problem has been resolved. I have adjusted your widget Template link-template here,
<a href="[download_url]" target="_blank" style="display: block;clear: bottom;font-size: 11pt;font-weight: bold;">[title]</a>
with target="_blank"
parameter. please check
Thank you and regards
I have the question. Can you please advise? Here is the link to one of the pages: I simply want the Download button without all the stats below it.
https://dcommunications.ca/download/cheat-sheet-5-tips-for-an-effective-message/
Thanks!
Daniele
Hello there,
To hide the filter in all pages please use the below CSS.
select.wpdm-custom-select.custom-select {
display: none;
}
You can remove the link to the single download and leave only the download by using the below template tag in the related link template.
[download_link]
Template tag details can be found here: https://www.wpdownloadmanager.com/doc/templates/template-tags/
Apart from that template override procedure is given below.
Template Files
Thanks.
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Hello,
On my post that uses the newsletter addon, it says “Never Miss An Update” at the bottom of the page where the users subscribe.
Where can we change this text message at? We do not want it to say never miss an update and we have our own text we need to place in that spot.
Here is my link:
https://gspairport.com/download/afb-airfield-pavement-improvements-priorities-2-4/
Cheers,
Hello,
Thanks for buying wpdm.
When you create packages, you need to choose a template. By default, it is selected as default template. For bulk changes you have to use the below addon with wpdm
WPDM Default Values
To check the single file download issue please provide me the related links if possible please also share temporary admin access in a private reply.
For checking version tag in link/page template please use [version] also check all the list of our template tags
Template Tags
Please also send me the related pages links to check the category issue.
Thanks
Hello David,
Can you please provide a valid CSV URL download link, if I can check it from my side too.
Thank you and regards
Hello, on this page…
http://ursawp.weblink.it/documentazione-2/
.. I have a sidebar with Tags filter. I noticed that the tags I got come from the post_tag taxonomy, so the filter is useless.
I need to show tags related to the downloads in order to filter properly.
How I can do?
Can I remove the link to the single download and leave only the download button?
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Hello Andrea,
Are you trying to bind the packages to the categories, For Category access and package roles please follow the below steps as I describe below,
Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or have to give a particular role on it like as I image attached or as usual for select member option too,

because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link,
Allow Access: Access Control Option
Hope you have understood now. please let me know
Thank you and regards
I’m sorry I should have added, here’s what I have now for a shortcode, it’s in ascending order but I’m guessing that is listed by order of how it’s added to the downloads. I need it to be alphabetical.
[wpdm_packages categories="installation-instructions" order_by="title" order="asc" items_per_page="200" template="customevenlitelinktemplate" cols=4 colspad=2 colsphone=1]
https://www.evenlite.com/downloads/
Thanks!
Brett
Hello,
Website is currently running on localhost so no access can be obtained externally.
I can record a video, but not sure what I will be showing you other than what can already see in the images?
The page is one of the demo pages, here is the template code…
<div class="row">
<div class="col-md-12">
<div class="">[thumb_gallery_100x100]</div>
</div>
<div class="col-md-5">
<div class="wpdm-button-area mb-3 p-3 card">
[download_link]
</div>
<ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
[txt=Version]
<span class="badge">[version]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
[txt=Download]
<span class="badge">[download_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
[txt=File Size]
<span class="badge">[file_size]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
[txt=File Count]
<span class="badge">[file_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
[txt=Create Date]
<span class="badge">[create_date]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]">
[txt=Last Updated]
<span class="badge">[update_date]</span>
</li>
</ul>
</div>
<div class="col-md-7">
<h1 class="mt-0">[title]</h1>
[description]
<h3>Attached Files</h3>
[file_list]
<div class="wel">
[tags]
</div>
</div>
</div>
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WordPress: 5.9
PHP: 7.4.3
WPDM: 6.1.2 (Pro version)
Clicking on the generate download link or email download link icons beneath a package does not make the relevant dialog appear. Any idea what the solution may be?

Hello Cimino,
After changing tpls/link-templates/page-templates files you can backup those in your theme following this doc,
Template Files
And for the libs folder, you have to back up those in your local storage. I hope you have understood. please let me know if you have more query
Thank you and regards
Hello Peter,
Hope you are well. Do you want the View and Download button feature for your PDF files as you share the link? please let me know
Thank you and regards
I’m using a filter plugin (LSCF Custom Filter). I need to call the download url so I can display the WPD download button into a custom template. The plugin requires a custom tag in order to call data from other plugin as shown below. I’m not a programmer and have not figure out how to modify the code below to call the download url. Can you help me?
add_action( ‘lscf_custom_tags’, ‘lscf_custom_tags_get_acf_fields’ );
function lscf_custom_tags_get_acf_fields( &$args ) {
$post_id = (int) $args[‘ID’];
$acf_value = get_field( ‘my_field’, $post_id );
$args[‘acf_field’] = $acf_value;
}
I need the custom tag to insert the download url in my custom download button:
“a class=”wpdm-download-link download-on-click btn btn-primary ” download=”” rel=”nofollow” href=”#” data-downloadurl=”{{post.acf_field}}”>Download”
Dear Nayeem,
Yes. A Link Template:
I have started a Link Template: NHS Direct File Download
But, I can’t get the Link Template to be inline with the text with a paragraph as displayed in the graphic:
https://drive.google.com/file/d/12BMxr_kq921gz7FuOuvcErLV1R24LnoA/view
Can this effect be achieved? I have a feeling it can’t because each Link Template is surrounded by the “w3eden” DIV container.
Let me know.
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