I have opposite problem. I am using free version of plugin. I have created a particular page for download of PDF ebook. When I click the link to download, the ebook opens in the browser with the file location. With this file location anyone can have access to download it. Why the file not downloading?
I have two questions that are probably easy to answer:
1st: If I create a download and then call it in the frontend, this link does not generate the download link for me, but redirects me to another page with the template. How and where do I set it up so that I receive the download link directly without having to make another click?
2nd:
When I upload a PDF (and here you can include the first question) and then want to download it in the frontend, I get white lines in the browser view (mostly in graphics). The PDF itself is perfectly ok, because offline and opened in the file system, it is displayed correctly. It’s not the browser, it’s the same display problem under Firefox, Chrome and Opera. If I download the PDF and view it with Acrobat Reader or print it, it is also OK. So it must be the plug-in – or am I wrong here?
It would be nice if someone could help me 🙂
Thanks!
Hello,
A page illustrating the question is this one, which contains tables generated by Download Manager Pro, linking to download packages:
(https://www.anybodytech.com/resources/customer-downloads/)
All download packages require a user to be logged in.
The red “Login” button has the desired behavior, in that pressing it links to our login page, but with a redirect back to our download overview page after login (Example: https://www.anybodytech.com/my-account/?redirect_to=/resources/customer-downloads/)
The question is, if something like this is also possible for the links in the table (labeled “AnyBody Modeling System (64-bit version)”) directly to the download packages. Pressing one of these when not logged in just links to our login page like this:
(https://www.anybodytech.com/my-account/)
But we would have liked that it instead also put in a redirect argument in the URL like this:
(https://www.anybodytech.com/my-account/?redirect_to=/download/anybodysetup-7-4-1-8830_x64/)
But I have not found any settings where I can specify this, so I’m asking if it is possible?
I would expect that this should be somehow defined for the download packages and not the table itself, as the link directly to a download package could also appear elsewhere, and should also trigger a login-and-redirect-back if necessary.
Hello kathecitas,
I have checked that, the download is working properly here. Can you please elaborate more on your issue?
https://unoproductions.com/portfolio/eduardo-khawam/
if possible, you can also share the related link. please let me know then.
Thank you and regards
Hello elleandro,
Hope you are well. And welcome to our forum. Can you please elaborate more on your requirements? Are you searching similar like this as I shared the demo link?
https://try.wpdownloadmanager.com/tree-view/
please let me know
Thank you and regards
Hi,
Canno’t find a good way to activate the option for social network sharing before downloading.
I do have the ID client key public and secret, but it do not work.
When I try it, I have on the first popup :
“Invalid response status code (0)”
then when I click for sharing, I have:
“The redirect_uri does not match the registered value”
Any help on this ?
Many thanks for help
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Please install the latest version to fix the issue.
You can download it here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
You can also check in your order details page if the license key is linked to another domain. In that case, just unlock the key ( you’ll see the option in popup ) from there and save the key in current site.
Hi there, how can I change the template used inside each category folder (WPDM directory add-on)? On the demo page (first section of folders on https://try.wpdownloadmanager.com/), when I click on ‘Free downloads – explore’, I see this (https://try.wpdownloadmanager.com/downloads/free-downloads/). On my site, I see this when clicking ‘explore’: https://ibb.co/bPCvdTv
The items inside the category show as plain links. Ideally I want them to show as an icon, title and a download button, roughly like this: https://ibb.co/z409jMF
How can I change the template for what shows inside the category folder?
Hello @tristant,
Thank you for the clarification.
Based on the scenario, you can follow the below steps.
1. Set When a user is not allowed to download as Hide Everything
. Here’s the reference screenshot: https://prnt.sc/j5K1gwpmy382
2. Set category access accordingly in the Category section by following this: https://prnt.sc/U4eCCOERkHxK
Also, ensure that the Package access setting is empty here: https://prnt.sc/RYFvFPS4MunU.
Example valid shortcode structure: [wpdm_archive button_style="primary" template="link-template-default" category="label-packaging-resource" order_by="post_title" order="ASC" items_per_page=12 cols=1]
Let me know if you have any questions regarding this.
Regards
I renewed Download Manager Pro in April 2022 but there is notification at WP dashboard “Download Manager Pro support and update period was expired on March 2, 2022” with a link renew order.
Could you let me know how can I solve this issue?
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Yes, they are coming through a link template. Through Elementor specifically. Each package has downloads that are listed using [file_list]
Screenshots for reference.
https://web.tresorit.com/l/ANSQe#lW4xtRXSfGhD-RWTVORfxg
https://web.tresorit.com/l/Wg0Qv#tIPWrOkZQW5Os7rZVFdotw
Thank you!
Hello,
I found this wonderful template on your demo page, but do not know how to use on my site.
https://try.wpdownloadmanager.com/advanced-search-left/
I think these are the codes to use, but I do not know how to put together.
[wpdm_archive_filter items_per_page=”10″ template=”default” cols=1]
.w3eden .link-template-default .wpdm-download-link{ padding: 0 40px !important; line-height: 44px; height: 44px; } .w3eden .link-template-default .alert{ border: 2px solid !important; border-radius: 500px; }
Thank you for your help in advance
Chris
Hello Emily Hesley,
Hope you are well. Can you please elaborate on this page packages download list please, are they coming through a link-template for a certain package or they are coming from packages?
https://arworldus.wpengine.com/firmware-upgrade-utility-5-20/
please let me know
Thank you and regards
Hi Nayeem,
Sorry for the late reply. I’ve already tried using the sample.csv but this was the cause of the problems in my initial post.
I had uploaded my downloads into the media manager and then linked to them in the ‘files’ column in the csv file. You then pointed out that this is why my downloads are opening as attachments rather than downloading to the user’s computer.
You said that the way around this is to use the ‘select from server’ button, but unless I’ve misunderstood, this would mean I can’t bulk upload using the csv file.
Essentially my question is: is it possible to bulk upload through a csv file while ensuring that any files will be downloaded rather than opening as an attachment?
Many thanks
Hello I moved my site to a new host. Now every single Download which I have Form Locked displays “Download Link Expired”. How do I resolve this ASAP?
Thanks,
Jason
Hello, I have tried with iphone 12 pro max. My Screenshot is from that device with standard Safari browser. Also the link from you with selection iPhone 6 plus display the site not correct. The download button is out of the box or only partly displayed.
Thank you.
Regards,
Martin
Hi,
thanks for pointing that out, but I don’t need neither want send a link to download PDF, that’s why it is not enabled.
And I know submissions are under WPforms, but what is right NOT working is fact that when user submits form, I do not get email notification user has submitted form and user neiter gets a confirmation/thank you email from us. He only can then download the file.
Since these emails are not sent, is like form is not submitted neither, therefore i cannot find entry in the submissions list of WPforms.
Looks like they are not working together anymore…
Hello,
Sorry for the inconvenience.
However, I have just checked the issue.
Actually the email download was not ticked from the example package that is the reason of email not being sent. It must be ticked for all download packages if you want email should be sent.

Also as you are using from from wpforms, the submitted info will be saved in wpforms entries.
The link is: https://www.mindup-pentaconsulting.it/wp-admin/admin.php?page=wpforms-entries
So I think everything is okay with the addon.
Let me know please if you still face any other issues.
Thanks
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Hi,
We made a temp site for the tests
– we have exported the data with WP All Export from old site
– after import with WP All Import, all files and categories are there
– but no link to the files ! Attached Files are all empty ;(
– we had the same issue in 2019
– no Asset Manager !
– in Import & Export, Select Dir says Not Allowed!
– in Add new packages, the Attach Dir say’s Not Allowed!
Thanks in advance