Hello. I have Implemented email locked packages on version 6.2.1 using in addition with WPDM – Advanced Custom Fields (2.2.8). With some suscribers I have a message of Invalid download link when they follow the emailed link. Can you refer me to a solution?
I have created a link template for WPDM which I have placed in /download-manager/templates/ dir as instructed, however every time I update the plugin the file is deleted. Can I put this template file in my theme files so this does not happen?
Hello alkis lem,
Hope you are well. And sorry for the delay. Are you trying to get the file sizes as I shared the link here,
WPDM FILE SIZES
you can use [file_list_extended]
template tag in your page tempalte for getting individual file size. please check and let me know
Thank you and regards
after updating the wpdm to the latest version, when someone clicks on the download button it opens a pdf in browser instead of downloading. the open in browser option in settings is unchecked. all files were uploaded directly through wpdm and is not a link to the media libary. how should i fix this?
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Use link template – ideally we want to be able to add the short code (as suggested by Tanvir’s example) and make design changes?!
Is there another way of ‘filtering the order’ perhaps?
For example the package titles are ‘sequential’ up to a point but adding these downloads by CSV puts them in reverse order?!
Hello Andrew Beniams,
Do you want to sort category packages using Use Link Template or applying Do Not Apply
Keep current template as it is provided with the active theme
option
https://nfpsoccer.co.uk/downloads/3a-youth-academy-sessions/

please let me know and elaborate on this.
Thank you and regards
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Hi,
Thank you for writing back to us.
As I see in the screenshot, you are using WPDM V5.4.1
, so auto-update may not work with this older version.
Also, the license key may fail as license server parameters are probably changed now due to the old version.
So, in this case you might need to manually download and install the latest version from here.
After that, re-apply the license again by following the below link.
License Manager
Have a good day!
Regards
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Hello @vebrolinsey,
to add custom fields and show them through shortcodes as you want, there are a few steps to follow.
First of all you need the below addon of wpdm
Advanced Custom Fields
Then you have to create the custom fields from this option.
Then you have to add the acf shortcode in page template or link template to use that.
After that you have to input acf value from the package edit page.
To show the acf value in wp_all_packages shortcode, you have to add colheads and cols with the acf title and id.
Let me know please if you can do it or you need help.
Thanks
Hello Marianda de Villiers,
Hope you are well. I have checked your issue, The download link is showing properly in order, please check my attached image,

please check and let me know
Thank you and regards
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Hi, i create a page by using User Dashboard Short-code and I found some Link still in English (My downloads and DropZone), How can io traslate in my language? I use loco translate plugin but I don’t find these texts.
Also is possible don’t show some link in this page (for example “edit my profile”)?
Thanks
Best regards
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Hello Marcel Gremmé,
Hope you are well.
For query #1, Template tags are generally used in the link or page templates, you can check this doc for that,
Templates
And for template tags, you can visit this doc,
Template Tags
For query #2, For preview thumbnail, you can search for template tags for use in your link or page template, please choose which is suitable for you from here,
Template Tags
For query #3, For this issue, can you please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Ah, I misunderstood your initial response. It is now working as desired. In case it can be of help to someone else, these are the steps I took:
1. Cloned the Link Template Metro (Downloads > Templates > Link Templates Tab)
2. Named the new Link Template “File List”
3. Assigned the Unique Identifier “file_list”
4. Removed all text in the HTML Field and replaced it with [file_list]
5. Added the shortcode [wpdm_package id="973" template="file_list"] to my page.
Thank you for your help with this!
KO

Hello Marta,
Hope you are well.
Adding media files are better for images or videos. That is the default wordpress uploader. It is always better to use the upload system of wpdm. In that case, wpdm can affect some features of the uploaded file. That fixes many issues.
Yes with that shortcode you can add any category you want. For that you have to use the parameter categories
in that category slug.
Example:
[wpdm_all_packages items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
And yes search field, search only in the current category you are showing.
More details with all parameters, example and demo:
[wpdm_all_packages] – List all downloads in tabular format in a page
Thanks
Hello Paolo Sartorio,
Hope you are well. You shall get the link-template-cardh
from Downloads > Templates > link-templates
and as I iamge attached here,

please check and let me know
Thank you and regards