I just tried now again from several locations. The download links result in TimeOuts.
Hello have you tried any of the download links?
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Hi,
Sorry for the delays, somehow I missed it, as wpdm free version doesn’t have integrated link/page template editor it is not easy to explain it with an screenshot. You need to follow the template editing process here:
Template Files
And from the template file replace [download_link] tag with [download_link_extended] tag.
However, in wpdm free version, there is an integrated extended page template, you may use that too:

Initially for my testing I used the limit = 30, now it is linked with the following option:

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Hi,
I’m looking for a shortcode (for the link template or page template) to get the FIRST PAGE of a PDF rendered instead of a preview of the whole document [doc_preview] (which is not good for performance if you have a lot of downloads on one single page)
I don’t want to generate manually the FIRST PAGE of the document as image to use it as “featured Image”neither do I want to use Icons.
Any Solution?
okay, location issue fixed, private app issue fixed, eu zone issue fixed. it is working fine now. Also, I was trying to use direct download link from pcloud api. But I missed their note:
This method can't be used from web applications. Referrer is restricted to pcloud.com.
https://docs.pcloud.com/methods/public_links/getpublinkdownload.html
So, I had to dropped that function.
Hello,
Thank you for writing to us.
You can download the invoice from the order details page.
We don’t store credit card info as the payment gateway handles it.
However, please send an order note from the order details page to disable auto-renewal: https://www.loom.com/share/fd7a1d60832e40b4b2502d367d41d872
If you choose to cancel your subscription you will no longer receive future updates for the products linked to that order when your order expires.
Have a good day.
Disable Single File Download is not working with Form lock. When I click the link in the email we are still seeing the Large Button for the combined download instead of just the individual items.
-Jason
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You can embed it on page with template tag [download_link_extended]
Hi, I have a problem about Download Manager Pro. The documents are hosted on Amazon S3. Both Download Manager and WordPress Amazon S3 Storage Plugin are up to date. However, when testing the link generated by Download Manager it redirects us to the home page, and the file is not downloaded.
This is a link website to download
https://acsmotioncontrol.cn?wpdmdl=27344&ind=1675058016023
Could you please help me?
Hi,
Greetings for the day.
To get started with WPDM Pro please check our documentation from the below link:
https://www.wpdownloadmanager.com/docsfor/download-manager-pro/
Regards
Hi,
Thank you for your reply.
Please check our updated doc from the below link.
WPDM – ZOHO CRM Leads
Regards
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I have a page on wordpress (its a basic site) – I have created a button that says “Click here to download”
However in following the instructions to create a new package it seems to be creating a post on a separate page. It won’t let me show a screen shot here for some reason.
The page has the package title, then information about the file and just a simple ‘download’ button.
On the right hand side it has ‘Recent Posts’ ‘Recent Comments” but there is nothing else because I don’t have other posts or comments
I have tried using button template to create:
But then if I go to template and select preview button template it comes up with this message:
I’ve tried this with a few different templates. I cannot seem to link a package to a template.
Hello,
Thank you for writing to us.
First please download and install the latest version from the below link.
User Dashboard
After that try to apply the license again and I hope the issue will be resolved.
Regards
Help! I am not a web designer but a small business owner. I have managed to create an email lock package with my download. But for some reason it has created a post for a new page instead of being able to link it to a template or install it as a button on the front page of my website – eg “Click here for your free info”
how do I get the package linked to the button?
I’ve tried the button template or link template but keeps saying no package, even though when I create the package I select those as the templates!
I have spent many hours on this and starting to be quite frustrated! Any help appreciated
thanks
Hi,
Greetings for the day.
We are not sure how it got uninstalled.
However, please download it from the below link.
User Dashboard
Regards
Hello, when someone clicks on the download button, I want it to download after directing it to the ad as in the picture I added. Your plugin is still being used on this web page.
https://www.linkpicture.com/q/01_94.jpg
https://www.linkpicture.com/q/02_49.jpg
https://www.linkpicture.com/q/03_29.jpg
I have added the download steps in order.
Hello,
Greetings for the day.
First, can you please try downloading the latest version from the below link to check whether the issue is getting resolved or not?
User Dashboard
We are looking forward to hearing back from you.
Regards