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Hi! I recently inherited a WordPress service/site using Download Manager but I don’t know much about WordPress ecosystem to be honest.
I need to figure out why a download returns permission-denied.txt. This is the broken link
`
https://www.l***ess.com/?wpdmdl=25144
`Here are my questions
1. Does Download Manager use a table in the WordPress attached database that contains the record for this file? If yes, what’s the default name for such table?
I searched our database instance and it doesn’t show any table with the prefixwpdm_.2. Is
25144the id of the row?2. Any other possible reasons for this denial than a missing table?
I have purchased the extension Directory Add-On yesterday, I received the confirmation email in my inbox, but I still see it say “Order Incomplete” on my profile!
I followed these instructions to try and resolve it, but nothing happened:
After purchase, if you see any delay ( very rare case ) in receiving confirmation email Please signup or login ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ). Then go to orders page ( https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases ) and enter Order ID in textbox and click Resolve, then you will have immediate access to your download.
All that happens is it says the “Order is already linked to your account” and It still says Order Incomplete on my profile. I can;t download this and there’s no way to contact anyone from W3 Eden for billing issues other than this forum!
Very Frustrating!
Topic: Basic logout not working
I’m using the download manager login form on the website for subscriber login access; however the standard wordpress logout url (/wp-login.php?action=logout) is not working or logging out the user. The logout link on the “already logged in” screen works but I need a global user logout button available.
Please let me know if that’s possible.
On my site, I’m using a Custom Permalink Structure for Posts to put /blog/ in front of all blog posts. E.g. Custom Structure =
/blog/%postname%/But your wpdmpro Custom Post type is keeping that permalink structure for both Categories and Tags.
For example
Tags look like this: https://domain.com/blog/document-tag/biology/
Categories like this: https://domain.com/blog/downloads/bay-area-science-festival-basf/I need those without the /blog/
If I were generating my own custom post types and custom taxonomies & tags, I would define “with_front = false”
Can you provide a snippet to change your taxonomy and tag structure?
my looks different as in the plugin screenshots.
i want to set a different link template, but there is no menu for selection.
also in download file settings the templates are not selectableHello!
I’wondering if there is a way to hide the entire block when download limit has been reached.
How to add for example a class “hidden” in link-template-default.php ?
Thanks in advanceTopic: Invalid Link
Hi, I’m getting readers who still receive an “INVALID LINK” error when they attempt to download our packages. I’m not able to replicate the error, but the reader who emailed me today said she is using safari and sent me screenshots of the issue – can I send this to you somehow? Both the email link and instant download links are invalid for her on the package on this post: https://literacylearn.com/the-doubling-spelling-rule/ Can you please help with this? I think we are losing engagement on our posts so I’m really nervous that this is still happening! Thank you!
Topic: wpdm_all_packages
Hi all,
First of great software and help so far. I am creating a page that lists all package titles using the following:
[wpdm_all_packages login=0 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|page_link|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
The page can be seen here: https://www.envyustestserver.com.au/meertens/packages/
You can see I have created 2 packages. I am trying to display a list of all the package titles only and when you click on either the title or page link or even the download link it goes to a login specific for that package. 1 package = 1 client access.
I have the general settings set to – When a user is not allowed to download: only block download – as I need the title of the packages to display on the packages page and cannot be hidden.
1. Obviously anyone with the page link can see within the packages and all files example –https://www.envyustestserver.com.au/meertens/download/btn/, which I do not want, as soon as they go to page link I want it to direct them to login
2. Also, if I can get the above to work, I can either remove the download_link or perhaps redirect that as well.Any suggestions are much appreciated.
cheers,
Dave
We recently purchased the WPDM Pro version to update our very old outdated version of WPDM. Our old version was 4.4.0, which I have been told is a very old Pro version. The old version of our WPDM plugin is so old that the author is “Shaon” not “W3 Eden”. In the old version the WPDM Archive page extension is installed as its own plugin with its own directory under the Plugins directory, and listed as a plugin on the plugins page (Version v2.7.0). When we first update WPDM we get an error when a user tries to access a page with packages on the front end. The “Loading” button just spins in circles indefinitely and we receive the following error in our error log:
PHP Fatal error: Uncaught Error: Class ‘wpdm_pagination’ not found in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php:450#012Stack trace:#012#0 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(310): WPDM_ArchivePage->GetDownloads(”)#012#1 /nas/content/live/beaconinvstdev/wp-includes/class-wp-hook.php(334): WP_Hook->apply_filters(NULL, Array)#012#2 /nas/content/live/beaconinvstdev/wp-includes/plugin.php(517): WP_Hook->do_action(Array)#012#3 /nas/content/live/beaconinvstdev/wp-settings.php(654): do_action(‘wp_loaded’)#012#4 /nas/content/live/beaconinvstdev/wp-config.php(127): require_once(‘/nas/content/li…’)#012#5 /nas/content/live/beaconinvstdev/wp-load.php(50): require_once(‘/nas/content/li…’)#012#6 /nas/content/live/beaconinvstdev/wp-blog-header.php(13): require_once(‘/nas/content/li…’)#012#7 /nas/content/live/beaconinvstdev/index.php(17): require(‘/nas/content/li…’)#012#8 {main}#012 thrown in /nas/content/live/beaconinvstdev/wp-content/plugins/wpdm-archive-page/wpdm-archive-page.php on line 450
When we go to the plugins page we see that an update is available for WPDM Archive Page from version v2.7.0 to v4.4.6. When we click to update this we are redirected to the Settings > Updates page where it says “Update” next to WPDM Archive page. One the update button is clicked the Product “WPDM Archive Page” disappears from the list of products and the directory WPDM Archive Page also disappears from the directory itself. WPDM Directory Add – On now says installed (Not sure if this was a replacement for WPDM Archive Page or not). When visiting the front end page the packages are displayed on we now get a new “On Page” error:
[wpdm-archive button_style=”primary” link_template=”560b9d89714c6″ order_by=”post_title” order=”desc” items_per_page=”999″ cat_view=”compact”]
Can someone explain what is going on here and how we can resolve this?
- It is my belief that in order to resolve this we need to “purchase” the WPDM Directory Add-On and change all of the short code examples of wpdm-archive to wpdm_archive, but would like confirmation that this is what is needed.
Hi all,
I have a pro license and I have created 2 dummy packages containing 1 PDF download.
The packages are available to all.When I either login as an administrator or a subscriber, into the dashboard I can see the packages but when I click on them all I get is the title of that package as a blank page? So In the dashboard I have displaying the last 5 history downloads and this is where you see the packages to download, click on them and blank. Or as the administrator of the site if I click on the permalink of that package, again just the title of that package and no files to download.
I have created a dashboard page with the shortcode – [wpdm_user_dashboard signup=1 flaturl=0] And it displays ok.
I have created a my-downloads page with the shortcode – [wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"] And this too works fine.However, when I click on the package BTN it goes to /download/btn/ and just the title displays – nothing else.
I would really appriate a quick answer from support please – urgent client request.
Thank you
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