After months of dealing with Shaon and his lack of support/understanding of what I am trying to accomplish he has stopped responding completely. It has been 29 days since he has stopped responding completely and since I have sent several emails to customize@wpdownloadmanager.com, shaon.cse99.cuet@gmail.com, and support@wpdownloadmanager.com with no response.
Anyone else around here that can provide me with some acceptable customer support?
My issues are that document previews for word documents are not displaying, PDF’s work. After making it clear in multiple emails that is was only Word Documents (docx and doc), Shaon responds weeks later with a link to one of my PDF’s saying that it’s working for him.
Furthermore, I have been trying to get my subscription notifications plugin to send emails to users when a document has been updated since July 21st. I have given Shaon what he wanted and he has yet to solve the issue. He keeps repeating the same thing, telling me to add a CRON job. Which I have done over and over and sent him a screenshot of it and also event gave him full access to my hosting control panel, FTP, and dashboard.
I am hoping someone else can help me here. If this continues I had already told Shaon I would be leaving a review on his free forums, explaining my experience with the horrible customer service.
Hi,
I need to add a shopping cart for files, a file cart.
After files have been added and submited a package should be created temporary and forced to download.
I’ve wrote the Script for the cart with JavaScript and PHP from the values of [file_list] with the following script:
function generateCart(data){
if( typeof data == “string” ){
data = JSON.parse(data);
}
if( data.noItm != “undefined” && data.noItm != undefined){
var mk = “<p>” + data.noItm + “</p>”;
return mk;
}
var items = [“
\n”);
return items.join(“”);
}
$(document).ready(function(){
var TPL_DIR = “”;
var SCRIPT_URL = “download_cart.php”;
//Get table structure of wpdm-pro
var table = $(“.wpdm-filelist”);
var lth = table.children(“tbody”).children(“tr”).first().append(“<th>Aktionen</th>”);
var tableItems = table.children(“tbody”).children(“tr”).not(“:first-child”);
//Add ‘add to cart’ links
tableItems.children(“td:nth-child(2)”).children(“a”).each(function(){
var t = $(this);
var link = t.attr(“href”);
var name = t.parents(“tr”).children(“td”).first().text();
var args = link.slice(link.indexOf(“?”)+1);
args += “&name=” + name;
var markup = “<td class=’action’>In den Downloadkorb</td>”;
t.parents(“tr”).append(markup);
});
//Add download cart markup to sidebar
var mk = [‘<div id=”download-cart”>\n\t<p>Aktuell im Downloadkorb</p>’,
‘<div id=”cart-items”></div></div>’].join(“”);
$(“#sidebar”).html(mk);
/*** AJAX CALLS ***/
//Send AJAX request to get download cart on start
$.ajax({
//AJX REQUEST HERE
});
//Add items on click to cart ad update current cart.
$(“.action”).on(“click”, “a”, function(e){
//AJX REQUEST HERE
});
//Remove item from cart.
$(document).on(“click”, “.remove-itm”, function(e){
//AJX REQUEST HERE
});
}); //DOCUMENT READY END
In the cart (Session) the name, wpdml and ind arguments are saved.
So how can I now acces these files and pack them.
The packing would not be the problem as I can read the class.pack code but I dont know what do do with these
wpdml and ind arguments an how to acces the files through them.
i just bought this add on, is it posible to email download links after form submision? to confirm the email is valid?
Hi,
When I enable the email lock the download link no longer works. Nothing happens when clicking the link and I don’t receive any errors either.
Any advice much appreciated, this feature was the main reason I purchased the pro version.
Thanks
I purchased and installed the Mailchimp Add-on. When I create a package with multiple files, I set it to allow for individual file download and apply the email lock.
I expect, with those settings, that the user can enter their email address and then be allowed to download the files individually. Instead, they enter their email address and are then given a link to a zip file via email and they are also prompted to save a single zip file to their computer.
Is there any way to make it work like I described? (One entry of email and individual file download.) Or do I have to create a separate package for each file?
I believe I may have the same issue as this post
On the front end, the buttons/links to not respond. If you right click and open in new tab, the URL from the top menu will load but the upload/drag and drop area are not working.
Any help is appreciated.
My URL is
http://www.cityofchubbuck.us/documents/
Hi,
I keep getting this text hyperlink “download” added to every package below and left of the template file list/download icons for some reason any ideas?
When I click on the “Download” link shown, all that happens is I am re-directed to the home page of the site. No download happens. Any help please?
I have searched the docs and do not see how to fully use this feature. I can add users in the “box” just fine, of course, but then how do I go forward from there? I have tried adding the download button via shortcode, and it is visible to all, not just those with the specific user role that I chose.
Also, the file actually doesn’t download at all. For any user. Clicking the download link just goes right back to the home page of my site.
Thanks for the help.