Home / Topics / Download Manager Free / Site blank after Download Manager update

Site blank after Download Manager update

Viewing 12 posts - 1 through 12 (of 12 total)
Nov 21, 2014 at 3:00 pm #22788

willthing
Member

Disabling the module brings the site back up. Otherwise, it’s a solid white screen. Any assistance is GREATLY appreciated.

Will

Nov 21, 2014 at 3:00 pm #22789

willthing
Member
This reply has been marked as private.
Nov 21, 2014 at 10:02 pm #22831

Shahjada
Keymaster

Login info is not working, please also give me ftp access to plugins dir.

Nov 24, 2014 at 4:41 pm #22898

willthing
Member
This reply has been marked as private.
Nov 26, 2014 at 1:33 pm #22990

Shahjada
Keymaster

I just updated and activate plugin, everything looks ok.

Nov 26, 2014 at 1:43 pm #22991

Shahjada
Keymaster

But front-end looks is not working for your theme, it is working good with standard themes like twenty fourteen

Nov 26, 2014 at 3:04 pm #22995

willthing
Member

Shaon,

This issue began with the last update to your plugin. Prior to that it worked fine with our custom theme. Do you have an expected fix for this? You activated the plugin on our site which left us with a blank web site during the heaviest traffic time of our year. This is incredibly disappointing support.

Dec 1, 2014 at 2:34 pm #23100

willthing
Member

Hi Shaon,

Any update on this by chance? We’re losing revenue with this down and really need a fix if there is one.

Will

Dec 2, 2014 at 8:57 pm #23176

Shahjada
Keymaster

Either you need to contact your theme support or you can get back to previous version from here https://wordpress.org/plugins/download-manager/developers/

Dec 4, 2014 at 3:57 pm #23269

flyhighc
Member

Hi Shaon,

I’m having this same issue with a custom theme. I can’t access the All Files page, its just a white screen. On the web pages I previously created and activated the download button, the download button has disappeared.

I tried accessing your link to the previous version of Download Manager and nothing comes up.

Thanks,

Dec 5, 2014 at 8:51 pm #23327

Shahjada
Keymaster

Direct download link for v2.6.9 here https://downloads.wordpress.org/plugin/download-manager.2.6.96.zip

Dec 8, 2014 at 3:56 pm #23375

flyhighc
Member

Thanks Shaon!

Viewing 12 posts - 1 through 12 (of 12 total)

The topic ‘Site blank after Download Manager update’ is closed to new replies.