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When a user tries to download a file and they are using Internet Explorer 11 They are faced with a broken link EX: http://www.mysite.com/mylandingpage/#unlock and just hangs there and does not go to the next step of entering the file password to download…
I see that #unlock is injected as a pseudo-element but it is not handled correctly in IE11. In our business scenario it is not feasible to ask our users to use a different browser.
Topic: file size
HI there
How do I include the file size next to each item in the package (.e.g using [wpdm_package id='433']). Also, it is possible to include an MD5 hash of the file? I have the following download link template defined. It doesn’t seem possible to customize the file_list. Where can I access this php code?
<h2>[title]</h2>
<div class=”row”>
<div class=”col-md-7″>
[description]
<br />
[file_list]
</div>
<br />
<div class=”col-md-5″>
[thumb_600x0]
<br />
<br />
<br />
<ul class=”list-group”>
<li class=”list-group-item [hide_empty:version]”>
<span class=”badge”>[version]</span>
[txt=Version]<li class=”list-group-item [hide_empty:update_date]”>
<span class=”badge”>[update_date]</span>
[txt=Release Date]</div>
</div>
</div>Hi there
I have added some files and am using the direct download link as per the following example:
http://myurl/download/documentname/?wpdmdl=3937&masterkey=5e5f8af91035c
This works great on the frontend and the file opens and downloads. However, the counter doesn’t count these as downloads. They all still say zero downloads.
Any ideas?
Topic: excerpt display
I added the shortcode as shown in
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/and added author and excerpt tag.
But the package title is not showing as Link as in the demo
http://demo.wpdownloadmanager.com/wpdmpro/package-list-in-responsive-table/Please suggest, how to show the link on the title.
Topic: Mobile View issue
Hello.
For the Download Manager Pro plugin, I installed WPDM Block Hotlink. Now, when copying my links and clicking on these links from other sites, Invalid File ID or File Name appears.
Can I make the place of the inscription (Invalid File ID or File Name.) Visitor go to the main page of the site?
How to do it ?Topic: Questions
I have the following questions:
1. On my site there are links to download files .. Other sites post my links for downloading files .. how to make sure that my links to download files do not work on other people’s sites! How to do this for new files that I will add through Download Manager Pro?
2. Where are the files that I add using the Download Manager Pro plugin stored? And how to change this path for storing files?
3. Is it possible to include Russian in Download Manager Pro?Hello,
How do I customize the logo for the download link pop-up (for example, it’s used for file lock)? Currently it’s empty.
Thanks,
SharonHi,
I would like to change download button from text style to image style. I tried to used the code below; however, it only change the label of the button rather than entire button. Is there any solution to this?
The code I tried.
add_filter(‘wpdm_button_image’,’my_btn_image’,10,2);
function my_btn_image($link_label,$package){
$link_label = “
“;
return $link_label;
}Topic: Page Template Help
Hello,
I need a little help regarding page template modifications here https://texturehub.co.uk/download/foliage-texture-20/
You can see there are upsell items but they are in the second column instead of going in the next row. How can I get them in the next row?
`<div style=”float: left; width: 50%;”>
<div style=”padding: 5px; border:0px solid #aaa”>
[thumb]
<br style=”clear:both”/>
</div>
</div>
<div style=”float: left; width: 49%”>
<div style=”padding: 5px;”>
<br style=”clear:both”/>
<h3 class=”mt-0″>[title]</h3>
[description]
<ul class=”list-group ml-0 mb-2″>
<li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:version]”>
[txt=Version]
<span class=”badge”>[version]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]”>
[txt=Download]
<span class=”badge”>[download_count]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]”>
[txt=File Size]
<span class=”badge”>[file_size]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]”>
[txt=File Count]
<span class=”badge”>[file_count]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]”>
[txt=Create Date]
<span class=”badge”>[create_date]</span><li class=”list-group-item d-flex justify-content-between align-items-center”>
[txt=Category]
<span>[categories]</span><div class=”wpdm-button-area mb-3 p-3 card”>
[download_link]
</div></br>
[upsell_items]We recently started testing version 5.0.7 and noticed that after updating, our link templates stop displaying correctly. While running on version 4.9.6, the downloads properly display like this.

After we update to 5.0.7, the view is not styled correctly and looks like this:

We have done thorough testing of the following:
1) Deactivating and deleting the download manager and uploading the new version, both through the admin console and through FTP
2) Deactivating all plugins and determining if the issue is resolved (it is not)
3) Switching to the 2019 theme to see if the issue is resolved (the lines came back, but the layout did not).Can someone help us troubleshoot why the link templates aren’t working properly? The Shortcodes we are using are formed like this:
[wpdm_category id="md-crutch-sales-resources" toolbar="1" order_by="field name" order="asc or desc" item_per_page="25" template="link-template-extended" cols=1 colspad=1 colsphone=1]
Thank you for any help you can provide. We can provide access to a staging environment for your testing.
–Sean
