I just uploaded a new package and then tested the link in another browser. When I look at Stats > Download History, it shows 4 downloads, all having my username tied to them but only the first has my IP address. The other IPs are from Comcast, OVH SAS and Hostroyale Technologies Pvt LTD. Why would this be happening?
I’ve installed the plugin and setup captcha file lock for the files.
When a user hovers over the file link they get http://www.mysite.com/# and then when they click the link it opens up the request to complete captcha. This works as expected.
After completing the captcaha I get the “download file” link. Hovering over that link I get an obfuscated link (https://www.mysite.com/download/eod/?wpdmdl=29683&_wpdmkey=673e21d43ba4a)
This is great.
However when I click the link it opens the PDF in a new tab and shows the actual file url (https://www.mysite.com/wp-content/downloads/2024/11/test.pdf)
This goes against all that the plugin is supposed to do (I can’t track file downloads, charge, or stop people from getting the actual file).
I’m assuming I set something up improperly, but what did I do wrong?
Hello everyone, maybe someone can help me with this problem. We currently have the problem that when creating new products in WooCommerce, the data sheets that are uploaded in the download manager are in the product but are not ‘connected’. Because we do a daily export and import to another shop with the products, these data sheets are always missing there. What could be the reason for this or how could it be fixed? Unfortunately, the support of WP All Import cannot do anything. They have already told us that there is no connection to the data sheets in the respective product.
this picture shows when a user download our brochures it shows their contact detail..
after that our sales team will contact them to follow up..
every time our sales team have to copy and paste the email and name to create a follow up email in Outlook.
is there a way to automated this? which software is good to link with WPDM.? we want to automate this process to reduce human resource cost.
When a user submits an email lock form, you should receive a notification email. The link in that email will redirect you to the subscribers’ page, where you can see who requested the download, and you can choose to either approve or decline the request.
Just to clarify, are you saying that you’re not receiving the notification email, or are you looking for an alternative way to approve the request without logging into the dashboard?
hi,
I had checked these options in the Download Limit add-on:
Count unique downloads only
Allow repeated download of already downloaded file
but it is still counting the download in the same file. Is this a bug or is there anything else I can do?
Another question, upon reaching the download limit, can we just have a popup and not go into some sort of an error page that is currently happening right now? I can give you links in private so you can see my issue.
Thanks
Hello:
Thank you for your reply. My initial question revealed my learning curve for this plugin.
Hopefully the following is more informed.
At this link https://tustinchurchofchrist.com/download/bible-study-pack/
Slider Revolution is active and causes the Download manger to appear below it. I would like to temporally disable the Slider such that the Download Manger has the full screen. Navigating away from this screen i.e. clicking home would clear the Download Manger and restore the normal Home screen.
Thank you
J Thomas
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Yes custom template file will ve overwritten with an update. To avoid this issue, follow these steps:
– Create a directory named download-manager inside your active theme directory
– Now copy the files you want to modify from /src/{ComponentDir}/views dir to /{active-theme}/download-manager/ dir.
– Customize template file(s) in {active-theme}/download-manager dir as per your need
– Keep dir structure, means, a file from /src/Packages/views/link-templates dir should go to /{active-theme}/download-manager/link-templates dir.
Please check and let me know if you require any further assistance.
Regards
Hello:
Download Manager Pro is basically installed and working in WordPress. It appears to use my home page as the default display page for my downloadable files directory. I want to setup a page that displays only the output from Download Manger Pro. How do I redirect the output from Download Manager Pro?
My question is:
Will the custom template file (copy) be overwritten with an update? Im using the FREE version.
public_html/wp-content/plugins/download-manager/src/Package/views/link-templates/custom-template
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I have search and had no luck finding a solution for Download Manager Pro, single files stats, if someone could give a link or let me know the code to get it would be great, even if it is in the DB somewhere thanks.
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Hello,
Use this shortcode to embed direct download link as a simple text link [wpdm_direct_link id="Package ID" target="_blank" label="Download Me!" class="css class names" eid="element-id"]
Attached files are not being attached to download, after uploading the files, attached files are being vanished. Old download links books for single file download are not working too.
Invalid downloads count shown when the vistiors of sites are less than download counts
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Hello –
I have checked the div tags etc, here is the template:
<div>[fav_button_ico_sm]</div>
<div class=”link-template-default card mb-2″>
<div class=”card-body”>
<div class=”media”>
<div class=”mr-3 img-48″>[icon]</div>
<div class=”media-body”>
<h3 class=”package-title”>[page_link]</h3>
<div>[excerpt_80]More Details</div>
<div class=”text-muted text-small”> <i class=”fas fa-hdd”></i> [file_size] </div>
<div>[categories]</div>
</div>
<div class=”ml-3″>
[download_link]
</div>
</div>
</div>
</div>
You can see an example of it rendering here:
Sample Page
It’s at the top of the page, first block (using Download Manager Blocks)
Thanks,
Marcus
Hi – Another question on Favourites: I have been trying to use the [fav_icon] (or any of the other favourite template shortcodes in a link template, but the HTML structure of any page it displays gets broken.
Also, ideally, when listing a user’s favourite downloads, I don’t really want a tab. I want to display their selected favourites in various places around the site. Additionally, when I tried to use the suggested shortcode, I couldn’t activate the favourites tab when clicking on it.
And, finally, if a user isn’t logged in, they don’t get asked to create an account or log in when they click on the add to favourites icon. What is the expected behaviour?
Many thanks,
Marcus
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I have added a download link for the user directly in the email and removed all the Login Here content. So now we have a solution for them to get the product.
For test payment, I activated it and it still shows in red “deactive” – If I click activate, and it still says deactive with no reason or message, its another bug and I dont have time for that.
I just need a solution to stop your app showing the login page after payment successful because it’s confusing the user. That has nothing to do with test payments.
Hello, I have disabled all plugins except the following two and still the space at the bottom persists. It’s only when I disable WPDM – PDF Viewer that the space goes away.
Download Manager Pro
WPDM – PDF Viewer
It seems to have something to do with the PDF Preview link
<div class=”modal” tabindex=”-1″ id=”wpdm-pdf-preview”>
I checked my template and all the divs are closed so I don’t think it’s that.
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