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In reply to: Featured image error on category page
In this category (https://www.mebders.tr/downloads/3-sinif/) the featured image of some topics I added appears, but there is a shift in the image and the entire image is not visible. If there is a way to fix this problem, I would be glad if you could help.
If you examine the images of the following topics in this category, you may understand exactly the problem I am talking about:
In reply to: WP Membership Pro
Could you please share the link where the “No downloads found” message is appearing?
I’m looking into why the access level isn’t working and will give you an update.Hello Alex Kirby,
You can use the following add-on to link with zapier:
Docs:
Please kindly check.
Thank you and kind regards
In reply to: WP Membership Pro
Topic: Plugin causing conflict
Firstly I can’t believe this paid plug-in has no formal support facility.
I have a very serious issue caused by the plug-in.
When the plugin is enabled it is stopping customers from registering on an online course. Instead of the registration processing, it shows a blank error message bar at the top. If the download manager pro plug-in is disabled, registration for the course completes eight issue.It can be tested by visiting https://spra.co.uk/courses/small-roofs-training-module/ and clicking the “Start now” button. Then use the “Signup” link and try to register.
How do I have a member of your support team look at this as you will need login details?
Thank you.
Geoff
In reply to: hide tag
Thanks Tahasin, I’m fine. I hope you’re fine too. Thanks for your help.
I also want to adapt the ‘download’ statement on the file download page to my native language.
It’s hard to change it one by one from the ‘link tag’ section on the file page. What codes do I need to update to make this appear automatically for every file I add?
In reply to: installation request for special package
(/plugins/download-manager/src/Package/views/link-templates/link-template-calltoaction4.php) and the size of the corresponding file to 512×512, the image ended up with a gap at the top and bottom, as seen in the screenshot below:
I think I updated it to the wrong place.
Hi, Tahasin,
Thanks, but this is not what I wanted. I know this function, but what I really need is the function to answer the original file URL from Media folder.
The function will provide a link like “https://domain.com/download/titile/# ”
What I need is a link like “https://domain.com/wp-content/uploads/2025/02/xxx.pdf “, which shows where the file is.Thanks,
Hello, Noboru
I hope you are doing well and thanks for reaching out.
To retrieve the download URL or link in your page template, use the tag [download_url] for the URL and [download_link] for the link. Please review this and confirm if it meets your needs.
Regards
Hi,
would it be possible to integrate categories’s slugs in download packages’s links ?
for example : http://www.mywebsite.com/document/category-a/subcategory-b/package-name/?wpdmdl=1866&refresh=67b597aa7d8d51739954090
Topic: SQL Queries #Performance
Dear WP Download Manager Pro Team,
please forward this to your developer team.
We are currently debugging our sites performance, and according to “Query Monitor” the WPDM plugin is adding a lot of page load time by executing a lot of SQL queries. On our page with 12 download packages, it is sending 121 SQL queries which accumulates to 515MS added time to page load.
The 12 downloads are with the Gutenberg block. The template is not displaying any statistics of number of previous downloads, but it seems the plugin is fetching statistics for every download block, adding 12 uncached sql queries and 242MS of TTFB time alone. (Please see my attached screenshot).
Secondly, there are 60 SQL queries to wp_comments table adding another 97MS of TTFB. These queries are also completely unnecessary for us – we don’t allow comments.
Thirdly, query monitor also warns about duplicate queries when fetching the download data itself from wp_postmeta.
Please see our attached screenshots.
We are looking forward hearing from you.
Best,
LeonhardScreenshot 1: https://snipboard.io/jBhpbD.jpg – Query Monitor Slow Query Warning
Screenshot 2: https://snipboard.io/HU0aZu.jpg – WPDM adding 246MS of TTFB for statistics
Screenshot 3: https://snipboard.io/jKEDfp.jpg – WPDM adding 97MS of TTFB for 60 queries to WP Comments
Screenshot 2: https://snipboard.io/s4N9XV.jpg – WPDM adding 515MS of TTFB altogetherPS: This is our Template:
<div class=”wp-block-download-manager-panel w3eden wpdm-sa wpdm-sa-many”>
<div class=”card card-default panel panel-default”>
<div class=”card-header panel-heading collapsed” data-toggle=”collapse” href=”#wpdm-[version]”>
<div class=”title” style=”color:#333333″>[description]</div>
</div>
<div class=”card-body panel-body collapse” id=”wpdm-[version]”>
<div class=”d-all”>[icon] Download all ([package_size]) [download_link]</div>
<div class=”content”>[file_list]</div>
</div>
<div class=’panel-footer’></div>
</div>
</div>In reply to: Side bar showing below main content
I have disabled
Open in new windowdownload link URL from your WPDM settings. Now I hope the download URL should not be exposed. Please kindly check.Thank you and regards
Additionally to my comments above I just discovered two more bugs with this block.
Tags don’t work like I would expect in this block:
1. If you put in the Tag Column the links that appear of the tag don’t actually link anywhere, but if you are on a package details page they work as expected so something in your block is breaking or removing the tag links.
2. If you use the all downloads table block and try to query filter by a tag nothing happens. No content is displayed. I tried with the slug and the tag title.
Use case
OK then please explain that when accessing this link – logged out – to a URL functions as intended – a permission denied .txt is served – respecting the permissions set against the package in the WPDM interface (.zip file in package)
And this does not (.exe file in package)
This has absolutely nothing to do with the masking of the URL – the issue would be present for both surely? The script/hook/process that intercepts the download – and prevents access to the file based on permissions – isn’t working for packages containing .exe files – highlighted by the very specific use case provided. It’s a bug – not a config issue – not a masking issue – a bug.
Can you please take a look
Hi,
After the latest update of WP Download Manager Pro, I encountered an issue with the registration form. The registration button is not working, and the browser console shows the following error:
“An invalid form control with name=’wpdm_reg[last_name]’ is not focusable.”
It seems that some form fields, such as “Last Name” and “Confirm Password,” are required but not visible or not properly handled. I have tried the following troubleshooting steps:
Checked the registration form settings in the plugin
Disabled other plugins to rule out conflicts
Reset the permalinks
Checked for errors in the browser console
However, the issue persists. Could you please assist me in resolving this bug?
The pagew is: https://imeva.it/registrazione/Thank you for your support!
Hi, I have an issue with the sidebar on download pages showing below the download content. I will link and example in the next message.
1. To protect the download tables you have to use this parameter
login=1inside the short-code.login=1will show a login form for the visitors who are not logged in.
e.g:[wpdm_packages login="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Link Template ID" cols=4 colspad=2 colsphone=1]2. If you want to protect all the packages from guest(unauthenticated users) then you have to set the access level of the packages to subscribers so only the login users can access the the packages.
Hello, Ami
I hope you are doing well and thanks for reaching out.
You can easily achieve login and register features using download manager plugin.
To set up login and registration pages, simply use the short-codes [wpdm_login_form] and [wpdm_reg_form] respectively on two separate pages named “Login” and “Register.” Then, choose these pages from the selection provided at this link.
Please check and let me know.
Regards
In reply to: Documentation on AI Integration?
Please kindly set the credentials for AI from
Downloads > Settings > AI Settingsand check the option fromDownloads > Templates > Create Page Template/ Link templateas I image attached,
Thus you may create templates with AI with your command. Please kindly check and let me know.
Thank you and kind regards
In reply to: wpdm_all_packages
Hello Chelsea Profit,
Hope you are well. Thanks for writing to us. For changing download button label, you can change or edit link label from your edit package section setting or bulk apply to all packages, You can use this add-on, https://www.wpdownloadmanager.com/download/wpdm-default-values/ and making thumbnail much bigger please kindly share the related URL thus I can adjust it for you. Please kindly check and let me know.
Thank you and kind regards
Topic: wpdm_all_packages
I am using this shortcode:
[wpdm_all_packages login=1 thumb=1 items_per_page="25" categories="community-relationships-and-social-connection" template="topicssearch" jstable=1 order_by="field_name" order="ASC/DESC" cols="title|categories|excerpt|download_link" colheads="Title|Categories|Excerpt|Download ::155px"]
I would like to make the thumbnail bigger OR take it out all together (with no icon). I would also like to change the text on the download button. Can I do this?
Hello, Marc
I hope you’re well, and thanks for reaching out.
If you’re using the image gallery page template and want to enable users to download all files at once, you can insert the
[download_link]tag into your page template, which will let users download everything as a single zip file.Please take a look and let me know.
Regards
In reply to: Documentation on AI Integration?
Hello Ryan Stueve,
Hope you are well. Thanks for writing this. We have introduced a new AI feature for WPDM. You shall find it from
Downloads > Settings > AI Settings. After setting credentials properly you are able to create templates with AI fromDownloads > Templates > Create Page Template/ Link templatesection. Please kindly check and let me know.Thank you and kind regards
