Hi,
Please give me your link and temporary wp-admin login info in a private reply to check. It is probably a cache issue, may need to exclude the download links from cache if you are using a cache plugin.
When I try to download it from this link you provided, it asks for me to pay for it, even though I am logged in under my Business license ID. Does this add-on require an additional payment?
Most probably the issue related to Email Template. I tried to change the template to test a plain download link but couldn’t save the templates. Provided user doesn’t have the permission to send AJAX request ( that’s the response I saw on console )
Please remove any restriction if you have placed on temp user. Or try using just
<a href="[#download_url#]">[#download_url#]</a>
insted of custom button in email template.
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This code <a href="[download_url]" class="button">DOWNLOAD</a>
won’t work with locked packages. You have to use [download_link]
tag instead.
I have updated your custom link and page template to fix this. Now downloads are working. If you want to change the button style you can do that from Downloads > Settings > User Interface Tab.
Hi,
how is the correct for echo $download_link ? $download_link : '—';
?
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Hi,
Please check the download link expiration options from the Basic Settings page http://prntscr.com/pjxfnw Send temporary wp-admin login info in private reply if you can resolve it by changing these options.
Thanks.
The issue doesn’t seem to occur to all visitors. Tried on Chrome, Firefox, and iOS Chrome. But worked in all cases without any issue. Not sure if it is a browser version related issue. I am using the latest versions. You can use the embedded form to avoid such an issue to be on the safe side. Replace [download_link]
with [download_link_extended]
in your link template to embed the form.
I have a download link on this page https://basicwavez.com/50-famous-edm-chord-progressions-free-midi-pack/ at the top. A lot of users report clicking it does nothing until they open it in a new tab and try again. It also doesn’t seem to respond at all on mobile.
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You are using the “Call to Action 3” link template there. You have to modify the link template to remove the link from the title.
1 ) Clone “Call to Action 3” from Downloads > Templates > Link Template page.
2 ) The replace <a style="font-weight: 700" href="[page_url]">[title]</a>
with just [title]
and save the custom link template.
3 ) Copy the template id from Link Templates page to use it in your shortcode.
Hi,
how can i deactivate the Link of the Filename the download single page? I only need the direkt download button.
https://www.seagull.at/downloads/
Just replace the [download_link]
tag with <a class="btn btn-success" href="[download_url]" traget="_blank">[link_label]</a>
in your page/link template.
You have to define the link template in your category shortcode’s template
parameter. i.e. template="5d84af4097eb5"
Please check the shortcode documentation here https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
Hi,
When creating the package assign the user roles in the “Allow Access” option http://prntscr.com/phms9f
Only the users with these roles will be able to download the file.
You can use all packages shortcode to list your downloads in the frontend.
[wpdm_all_packages items_per_page="10" jstable=0 cols="page_link,file_count,download_count|categories|publish_date|download_link" colheads="Title|Categories|Publish Date|Download::155px"]
Thanks.
It is not possible yet to use a link tag in the submit message. But noted for implementation.
Currently, You can use the link directly Thank you for requesting the file. If the download fails, please try this URL https://pocketprograms.com/erp-scale_alt_server
Hi,
I set up a download using a URL to Amazon S3.
Two things bother me:
1) I still must make the file on Amazon S3 public accessible, which I do not prefer.
2) Once I click the download button it opens the PDF in the browser displaying the full URL to S3.
How do I prevent this?
See my test page: https://financienvoorondernemers.nl/testpage/
Hi,
Please remove the key from the old site. Go to your order details page from purchases tab and click the ‘Key’ icon. A modal with license key and linked sites will appear. Remove the key from the old site. Then copy the key and save it on your new site.
Thanks.
hello!
howto creat template, when click to link download will open new tab?
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Masterkey bypasses all locks to provide the direct download link.
I added the Constant Contact credentials and can see the list of our contact lists, and selected the one I wanted to connect to the Email Lock but I don’t see the dropdown menu in the Email Lock section where I can select the list I want to link to. None of the email addresses that input into the ‘subscribe to download” field on the page are being transferred over to our Constant Contact list. Any ideas?
It is not possible from the server-side. There is a Javascript work-around. You can replace the [download_link]
template tag in your link/page template with the following code. This will initiate the download and then redirect to the REDIRECT_URL
Replace the REDIRECT_URL
with your external URL.
<a class="wpdm-download-link btn btn-primary" href="#" onclick="window.open('[download_url]', '_blank');location.href='REDIRECT_URL'; return false;">Download</a>