WordPress will not let us update to the new version automatically. We get his error
he package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
Please send us a link for the latest Download Manager available. View version 5.0.3.
Thank you
J. Otten
DJM Website maintenance
Ref: https://www.infogovsolutions.com/case-study/
Clicking on download button generates dropdown for name and email as expected. Submitting form sends email with download link embedded as expected. Problem is clicking on the link in the email opens to a blank page. The actual file does not appear. Any suggestions would be helpful. Thank you.
Hello,
I’m experiencing an issue where the Accordion style boxes are opening then closing by themselves. I’ve tried reinstalling WP Download Manager Pro and the File Cart Add-on. This issue can be replicated on all web browsers, however for some reason on mobile the boxes are working correctly. If I disable the WP Download Manager Pro plugin, the boxes work correctly but the Download and Add to Cart buttons break.
Please advise of troubleshooting steps to try.
Visit the link then try to expand one of the cases (accordion style boxes lower on page). They will expand then close.
Thank you,
Tim
All emaillock-link result in a critical error and no page ist visible:
Warning: include([mypagepath]/wp-content/plugins/download-manager/tpls//download-page-clean.php): failed to open stream: No such file or directory in [mypagepath]/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170
That’s because tpls//download-page-clean.php does not exists. Only tpls3/download-page-clean.php
Please fix it as soon as possible
Hi,
We are receiving this error message on the screen when trying to download a package.
Can you please help us fix this? We are using mail lock.
Our url is http://www.dragoman.ist, pakcages publications) are on this link
https://www.dragoman.ist/tr/ceviri_kaynaklari/
Error message:
Warning: include(/home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/tpls//download-page-clean.php): failed to open stream: No such file or directory in /home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170
Warning: include(): Failed opening ‘/home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/tpls//download-page-clean.php’ for inclusion (include_path=’.:/usr/local/php71/pear’) in /home/customer/www/dragoman.ist/public_html/wp-content/plugins/download-manager/libs/class.Apply.php on line 1170
We have a site that has over 1000 different downloads, some direct and some via dropbox
Since the 5.0.3 update a specific section of them stopped working, when the download button was clicked nothing happened.
In the packages and settings we cold not see any difference between the ones working and those not but via a number of “try and see” test we (by luck) worked out that if the permalink started with a number it did not work, but if it started with a letter then it worked fine
For example: 2019-ita-3 did not work but ita-2019-3 worked fine
This is fine going forward as we will change the naming system for 2020 onwards BUT the area affected is based on years so all the packages start with a year (2011, 2012 …… 2019) – its something like 600 packages and we really don’t want to have to manually change all the permalinks
Any fixes?
Hi !
I’m having a weird problem : some of my documents correctly download when I press the download icon. Some others redirect my browser on the download page template. How can I fix this ?
Hi,
I use wpdownloadmanager on pesnetwork.eu and in the console I discovered the following error in the console:
GET https://www.pesnetwork.eu9999999999/?ver=5.3 net::ERR_ABORTED 404 (Not Found)
After digging further, I found that this is caused by wpdm-css:
<link rel=’stylesheet’ id=’wpdm-front4-css’ href=’https://www.pesnetwork.eu9999999999?ver=5.3′ type=’text/css’ media=’all’ />
Any idea why this happens and how this can be fixed?
thx,
Robert