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In reply to: Customize Download Field Options
Hello,
We tried to implement this and it works on the first link, but it does not work for the second link. See this page:
You can see in the video below that the first link works (at about 24 seconds in the video) but the second link only shows a “Thank You” message, the file doesn’t download (at about 55 seconds in the video)
https://www.awesomescreenshot.com/video/40519677?key=6b65416fbbd3f1ae538e63507c5ad3e9
Can you please confirm what is going wrong?
In reply to: PCloud Connector Link not working
In reply to: Change templates
Hello David Fletcher,
Hope you are well. If you are using free version of download manager, you can edit file and change the Page Template from Package Settings and for shortcode usage you can use link template like here
[wpdm_package id="package-id-here" template="template-id"], for more details you can check the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_package-single-package-embed-short-code/. Please kindly check.Thank you and kind regards
In reply to: Customize Download Field Options
For Test Link issue that not coming for lock option, you may copied the direct download link for that package, now for solving this issue you can create a new link template and apply that template with this shortcode,
[wpdm_package id="package-id-here" template="template-id"], thus your require may be fulfill. Please kindly check.Thank you and kind regards
In reply to: Customize Download Field Options
In reply to: Shortcode links no longer working (URGENT)
In reply to: Customize Download Field Options
I have tried for checking how did you have set Test Link , I couldn’t able to check that, it was loading for edit page. However, can you please let me know How did you have set the Test link download button , you have copied the shortcode or generated download link URL, please elaborate on it and kindly let me know.
Thank you and kind regards
I was doing some site maintenance today and discovered that several of my short code download links are broken (generate “404” redirects). I have made no changes other than regular updates to WordPress (currently on Ver 6.8.1) and the WP Download Manager (currently on Ver 6.7.7). I have gone back to the Settings and tried toggling various options on and off but the problem persists.
Please advise as soon as possible. Thanks.
In reply to: Customize Download Field Options
Ok, on looking same page coming, please kindly let me know, How did you have set the Test link download button? Please kindly check.
Thank you and kind regards
Hey Support Team,
Our client notified us that some of the companies they work with does not allow the PDF to display because of Download Manager parameters. Here’s what they found:
“The PDF is correctly hosted on your site. Note how the URL doesn’t have the blocked Google Docs URL path: https://actenergy.com/download/act-energy-technologies-reports-2025-q1-interim-results/?wpdmdl=1594&refresh=6835d9501e1cd1748359504. It looks like currently being served through a download manager plugin that adds dynamic parameters to the URL (e.g.,?wpdmdl=…&refresh=…).
Some corporate firewalls flag this kind of link as a potential online storage or file-sharing service, and automatically block access for security reasons.”
Here’s a screenshot:
We were hoping there was a work-around to this since it seems like a major issue – otherwise we may need to remove the plugin which isn’t really something we want to do.
Thank you for your assistance,
FBCIn reply to: Customize Download Field Options
How did you have set the Test link download button? Please kindly check and let me know.
Thank you and kind regards
In reply to: PCloud Connector Link not working
In reply to: PCloud Connector Link not working
In reply to: PCloud Connector Link not working
In reply to: PCloud Connector Link not working
In reply to: PCloud Connector Link not working
I have cloned the Default link template and modified to add [description] shortcode below the package title. In template preview it is showing correctly but in the Table view on the Front end description is still missing. Here is my modified code:
[wpdm_all_packages thumb=1 items_per_page="50" jstable=1 template="emc_resources_table" order_by="publish_date" order="DESC" cols="title,file_count,download_count|publish_date|download_link" colheads="Title|Date|Download::155px"]
Below is the actual page link – https://emcentre.com/our-resources-2025/It’s name
link-template-deafult, you can find it fromDownloads > Templates > Link Templates, please kindly check.Thank you and kind regards
Hello,
With the above shortcode I got the answer for my 2nd query, but still not able to get the answer for 1st query. I tried to modify the code as below to show the description of the each package below title but to no avail:
[wpdm_all_packages thumb=1 items_per_page="50" jstable=1 order_by="publish_date" order="DESC" cols="title,desc,file_count,download_count|publish_date|download_link" colheads="Title|Date|Download::155px"]Hello, Currently i am using following shortcode to display Table view of all Packages.
[wpdm_all_packages thumb=1 items_per_page="50" jstable=1 order_by="publish_date" order="DESC" cols="title,file_count,download_count|publish_date|download_link" colheads="Title|Date|Download::155px"]
Now i want to modify this shortcode to make following changes.
1) How to show each package descriptions below its Title in Table view as currently only the Title is visible with its Meta info like number of files, count of downloads, etc. I want to display description of the package below every title of the package. How to do that ?
2) I have two categories of the Packages as “Publications” and “Case Studies”. In Table view I want to only show “Publications” category packages and hide the others related to “Case Studies”. How to filter this using shortcode ?In reply to: “Send download link” could not be deactivate
Hi there,
so this problem is solved.
🙂
Thank you very much.I have a second item:
when download has started in a separate windowd, on the original page a small popup appears with the text:
Download
Flyer XXXXXXXX
Your download link is ready!
Is there a way to prevent the popup?
Best regardsIn reply to: Download manager only works when logged in
In reply to: Customize Download Field Options
In reply to: Not sure if this is one issue or two.
Thank you for the replies. I was out of the office on Saturday and Sunday. Now back in on Monday.
I just created a new WPDM post and assigned it to the Newspaper category to get it to display to the page, and the thumbnail is blurry.
https://ivfa.org/association/news/newspaper/I removed it, but first I took a screenshot which you can view here:
https://www.dropbox.com/scl/fi/foiqd6aipqjo2qf4j3nfq/ivfa-screenshot-may-12-2025.pdf?rlkey=5v2qrdk2zw70ipmeqvbvz1yrw&st=ii3ks6ra&dl=0Also I see where you noticed the February 2024 issue also.
Here is the shortcode in use on the page:
[wpdm_category id="newspaper" cols="3" colspad="2" colsphone="1" toolbar=0 items_per_page="12" paging="1" template="link-template-pdf-preview-portrait.php"]Here is the link-template-pdf-preview-portrait.php file:
<!-- WPDM Link Template: PDF Preview Landscape --> <div class="pdf-thumbnail-landscape" style="text-align: center;"> <a href="[download_url]" target="_blank"> [pdf_thumb_300x388] <br> <strong class="package-title">[title]</strong> </a> </div>Again, this has worked for around 7 years. I’m not sure what happened with February 2024. All other files have generated good thumbnails until May 2025.
Thank you for your help.
In reply to: Site Can’t be Reached on Folder Download
