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In reply to: Download notification send 2 emails
In reply to: Please Help – Analytics Event OnClick
So for example –
jQuery(function($){
$(‘.wpdm-download-link’).on(‘click’, function(){
window.dataLayer.push({
event: “AssetDownload”,
assetName: $(this).data(‘downloadurl’),
fileName: ‘FILE NAME’,
fileResource: ‘PDF’,
userGroup: ‘LOGGED IN’,
marketName: ‘MARKET’,
});
});
});In reply to: Advanced Access Control Shortcode not working
Hi, are there any estimated day/time this issue will be resolved?
This shortcode doesn’t work on our client website:
[wpdm_my_downloads login=1 template=”link-template-calltoaction3″ cols=”4″]The issue is on this page:
https://flightpath.sourceonespares.com/test-page/Please let me know when this can be resolved
Hi there,
I hope you are doing great. We are having an issue with previewing the file attached to a package in draft mode. Here is what we are doing,
- Create a download manage package, attach a pdf file and save as draft.
- Go to preview the package and click on the file download link
The page is displaying the following error instead of opening the pdf document.
“Package is not available!”
Kindly revert back as soon as possible.
Thank you.
Best Regards.
You can create a certain link or page template, thus you can edit those fields option for hiding them or showing them in the related download packages, please let me know if this information helps you
thanks
Hi, after updating the plugin, i get this message:
WordPress-Datenbank-Fehler Table ‘DB******.wp_ahm_user_download_counts’ doesn’t exist für Abfrage select download_count from wp_ahm_user_download_counts WHERE user = ‘168’ and package_id = ‘1959’ von require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), include(‘/themes/twentyseventeen-child/template-FF-Standard.php’), get_template_part, locate_template, load_template, require(‘/themes/twentyseventeen/template-parts/page/content-page.php’), the_content, apply_filters(‘the_content’), WP_Hook->apply_filters, do_shortcode, preg_replace_callback, do_shortcode_tag, WPDM\ShortCodes->allPackages, include(‘/themes/twentyseventeen-child/download-manager/wpdm-all-downloads.php’), WPDM\Package::downloadLink, WPDM\Package::userDownloadLimitExceeded, WPDM\libs\DownloadStats->userDownloadCount, QM_DB->query
Query monitors says 266 DB errors..
How can i fix it?
#1, “prev” and “next” button is a theme feature, nothing to do with the plugin.
If you set
All VisitorstoAllow Access, the download link will be public and everyone will be able to download it. Otherwise, only select roles will be able to download.Please check the doc here:
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/
#1. I’m not seeing any odd zoom. But on hover, it is showing a box-shadow. You can remove that using the following CSS:
.btn:hover { box-shadow: none !important; }#2. https://pasteboard.co/JOb2JPx.png is coming is the link template, create a link template only using
[download_link]tag and use it.In reply to: How to activate Multilevel Affiliates in Pro Version
I cannot find the add-on in the link that you provided. It redirects me to my profile dashboard. And every time that I try to download the add-on, it requieres a payment.
We use Maillock.
Just for debugging purposes: I have followed the indicated steps from the download page (Download the Practitioner’s Guide – Conexiam), filled-in the requested details (name & email address) and followed the link provided in the subsequent mail message (https://conexiam.com/download/download-the-practitioners-guide/?wpdmdl=3920&_wpdmkey=602a2f592520c&subscriber=A_laXg5ooXmGTX-Cb92OFkyJroJ_O0-hvsNSJyZpQBjZ7WCu9zjiQlxiH_4LP8mhDNkFArG0WNpilg89vl–Ng) . Then was the moment where I got the error. Just mentioning that I use the link in the first 2 minutes after receiving it (well inside the availability time interval) and again after a couple of minuted with the same result.
https://conexiam.com/download/download-the-practitioners-guide/
Hi!
Just upgraded to the newest version, and my users are emailing with loads of complaints of “invalid download link” and “invalid email address” and “invalid file.” Was fine until the update. Angry users are driving me crazy 🙂
I’m trying to clear the uploads folder (cache folder) in Asset Manager, and the uploads folder won’t load in any browser. I just get the spinning button on my screen like it’s trying to open.
Help please! I’ll put login info in a private message below in case you need it. Thanks!
Support,
Something that I’d like to improve for our website is when I set up direct links (URL) to download pdf files and the user is not logged in, they simply get a zero byte Access-denied file sent to them.Is there any way to set up an actual message (that I define the text for) that the user would see instead. Ideally not in a download file but directly on the screen. However, if it’s only able to be done in the ‘access denied’ download file, that’s still better than what I have currently. At least I can direct them to the login page.
This is only when I put the direct file link (URL) to the file location into a part of our front page (for easy access — i.e. this month’s Newsletter) but only want users logged in with permission to actually get to it.
Thanks, Greg
Hi,
If I set the password on the single file, when I press on Download button ( tag [download_link] in template), instead of opening the popup with the password request (as it does with Lock Option / Password), it downloads the file directly.
Here is an example:
Thank you!
In reply to: Restrict archive and category page
Hi, the plugin stopped working in the website of a customer, sending to an infinite loop where the page keep requesting the same data without allowing the download. Example link: https://so-arbeitet-deutschland.com/download/whitepaper-gesundheit-arbeitszeit-leistungsdruck.
It seems the plugin stopped working after a domain migration (the hosting stayed with the same provider).
Can you please help or point us to a solution?In reply to: Redirect after download
In reply to: Responsive Table not sortable, searchable
Hi Nayeem,
I have the same issue when I’m using your provided shortcode for a responsive table to show all packages:[wpdm_all_packages login=1 thumb=1 items_per_page="20" jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
There ist no search search form!
Can you please help me.
Thanks
RadiHi,
I created the custom templates and uploaded them under wp-content > wpdm-assets. But after the recent updates, the templates are not there anymore. I can still see the templates under Dashboard > Downloads > Templates. But cannot locate the files in cPanel to make necessary changes.
Thanks.
In reply to: free downloads still requiring PayPal
I don’t know how to send you a link to check because it wouldn’t be your account. Can you make a purchase and use the code VALENTINE21 to zero the amount? Then you’ll see the two download buttons.
In reply to: Problem with statistics and DB
Hi
New user trying to figure some items out.I would like the “view” button so that the PDF preview opens in a popup like on this demo page: https://demo.wpdownloadmanager.com/wpdmpro/download/pdf-viewer/
[doc_preview] displays the preview on the page
[file_list] just gives the title and a link to downloadI can’t find anywhere in the documentation what shortcode to use to get the View button to open in a pop up?
WPDM post type label is
Downloads, no option to change it, but the breadcrumb plugin may have a hook to change the wording. Also, if you disable the archive page from wpdm settings, the “Downloads” archive link should hide in the breadcrumb.In reply to: Cart problems if WP Rocket is active
At least one thing I need to do with the permalink manager pro plugin, add the /%post_id%/ to the end of the package permalink.
So how can I do it from code or functions.php? without downloading other plugins so I don’t risk having incompatibility?
Thanks again
