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Advanced Access Control Shortcode not working

Viewing 14 posts - 1 through 14 (of 14 total)
Jan 21, 2021 at 5:58 pm #145017

Victoria Chu
Participant

Hi, for the Advanced access control shortcode this format is not working for me:

[wpdm_my_downloads login=1 template=”link-template-calltoaction3″ cols=”4″]

I wanted to use the call to action template “link-template-calltoaction3” but it’s not showing at all, am I formatting this incorrectly?

Thank you for your help

Jan 22, 2021 at 11:34 am #145057

Nayeem Riddhi
Moderator

Please, give your temporary wp-admin login details in a private reply for checking the issue.

Thanks

Jan 22, 2021 at 4:14 pm #145077

Victoria Chu
Participant
This reply has been marked as private.
Jan 23, 2021 at 5:37 pm #145134

Nayeem Riddhi
Moderator

We have found the issue, soon you shall get an update about this

thanks

Jan 29, 2021 at 3:31 pm #145572

Victoria Chu
Participant

Hi, just checking in to see what the solution is for this issue? Thank you!

Jan 29, 2021 at 4:04 pm #145579

Victoria Chu
Participant

Hi, now both versions of the shortcode are not working, our client is launching this platform on Monday, please advise

Jan 30, 2021 at 6:09 am #145612

Nayeem Riddhi
Moderator

I have informed our developer, I hope you will get an update very soon

thanks

Feb 3, 2021 at 6:59 pm #145961

Victoria Chu
Participant

Hi wanted to follow up to see if there are any solutions?

The shortcodes are not working on the latest plugin version for “WPDM – Advanced Access Control”

Someone helped us apply a patch that I had to restore to get it to display again; but latest plugin doesn’t have working shortocdes

This shortcode doesn’t work:
[wpdm_my_downloads login=1 template=”link-template-calltoaction3″ cols=”4″]

Feb 4, 2021 at 5:21 pm #146038

Victoria Chu
Participant

Hi we were wondering if your team can provide an estimated time the fix to be complete?

This is a high priority for us, we would greatly appreciate an update

Thank you

Feb 7, 2021 at 9:42 am #146181

Shafayet
Moderator

The update is coming tomorrow.

Feb 11, 2021 at 3:42 pm #146490

Victoria Chu
Participant

Hi, wanted to follow up and see when is the estimated day/time for the fix for the shortcode not showing issue?

It’s been around 3 weeks we have not yet heard about a solution, please advise

Feb 18, 2021 at 11:48 pm #146939

Victoria Chu
Participant

Hi, are there any estimated day/time this issue will be resolved?

This shortcode doesn’t work on our client website:
[wpdm_my_downloads login=1 template=”link-template-calltoaction3″ cols=”4″]

The issue is on this page:
https://flightpath.sourceonespares.com/test-page/

Please let me know when this can be resolved

Feb 20, 2021 at 12:54 am #147051

Victoria Chu
Participant

Hi, may I please get an update on this?

Feb 20, 2021 at 1:20 am #147052

Victoria Chu
Participant

Hi, I updated the Downloads Manager plugin and the shortcode is now showing

It wasn’t clear that updating the Downloads Manager plugin was what I needed to do

Thank you for the help

Viewing 14 posts - 1 through 14 (of 14 total)

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