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hi,
for template files they must be in child-theme/download-manager/link-templates or child-theme/download-manager/page-templates (you have to remove tpls folder)
for opening link in a new window check the first reply
dont open external links in iframe
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It has been adjusted Unmasking the Download Link from the basic settings for working. Glad to hear that, it has been worked
Thanks.
Hi jeffrey Knight, Can you please provide me with a temporary admin/pass and the link where download btn is not working?
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Just to add to this. Seems like the download link is not sent to the email address. I have check many different packages did not received any email.
Hello, thanks for this link. Now the new version solved the problem when unregistered user tried to download the email lock package, but created another one.
In the previous versions when the user has logged into his account, he was able to download the email lock package without the question for providing the email address (as he already logged in). This does not seem to work in the newest version of the plugin.
Now when user login to his account and try to download the email lock package he needs to provide his name and email address.
To summarize, when unregistered user try to download the email lock package he should be asked to enter email address, and download link should be sent to him – This is ok now.
When a registered user who logged in to his account try to download email locked package, I believe he should have a download button displayed without asking for his name and email again as it was in the previous versions. – This does not work correctly.
Hi,
When lock option is enabled, you can’t use [download_url] tag in the link/page template, as for locked packaged [download_url] tag will only return #, as download URL only generated dynamically after the package is unlocked. Please user [download_link] tag instead of <a href='[download_url]'>[link_label]</a>
I am using the [download_link] tag in my template and this shortcode to generate my downloads:
[wpdm_category id="categoryone" cols="1" order_by="id" toolbar="0" desc="0" item_per_page="10" template="5de95d7f19824"]
The button doesn’t work anymore with the latest updates. Is there something that changed that I need to correct or is this a bug?
Thanks.
This still doesn’t work at all. Here’s what I need you to do to see how it doesn’t work:
1) Go to https://birlacarbon.staging.wpengine.com/technical-research-papers/
2) Click the plus sign next to “Carbon Black Fundamental Studies”
3) Click the download button next to “Lock Options Test Document”
4) Note that the page simply opens a new tab and reloads the same page in that tab.
This document has the email lock enabled. We do not use the download pages for the individual documents, which might work for the test document you created, but doesn’t work for our usage of the download button in the Link Template.
Please advise on how to resolve this.
Thanks!
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Hi,
The [download_link] does not work after the program update.
[download_link] in Link Template and page Template are not working. So the compressed zip file is not created.
well, I can see your problem still exists. Please give me a few moment. I’m checking it. there could be an issue with the download button link
Is it possible to “Link” downloads together, like a related products feature. I have one file available in 3 formats, so I would like to display all three format download buttons on one download page.
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@Shahjada
problem resolved with selecting “unmask download link”
thank you
So I just tried to follow this…and it isn’t working for me.
This is my page: https://evergreenmaids.com/employee-resources/sds, I’m using the shortcode of [wpdm-all-packages].
In my theme, I created the new directories and copied the files and updated the [download_link]. Here are some screenshots:
Structure: https://s.grcwk.co/P8ue9jkg
Page Template: https://s.grcwk.co/o0uveBEP
Link Template: https://s.grcwk.co/6qu2r7Qn
What did I miss here? I am using the Pro version.
A month ago all downloads were working. In the past two weeks, three out of twelve downloads do not have complete download links.
A functioning link looks like https://irch.com/subscription-downloads/#pkg_7749_5ef23f1762790
The problem links look like https://irch.com/subscription-downloads/#
The downloads were using the FTP function. I relocated the FTP downloads to the public_html/wp-content/uploads/download-manager-files directory.
I recreated a download page for a problem download and the incomplete download link condition continues.
Please let me know if additional information is needed. Thank you and I appreciate your help with this.
Gary Brown
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This topic was modified 5 years, 1 month ago by
Gary Brown.
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Hi,
you can try and follow the link below documentation,
Template Files
by default, you are using link-template-default.php for link template and page-template-default.php for the page template. As documentation, you have to copy the file in the theme directory naming a folder called download-manager, then paste it in page-templates for page template or link-templates for link template. And you have to replace [download_link] with <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a> in related PHP file.
let me know, if those help you.
Thanks.
I’m adding the downloads to my page using the standard shortcode that only has the item ID in it. I would like to be able to ask the browser to open the pdf/download in a new browser window since many of the links we are opening are not on my website. I basically want the target=”_blank” functionality. I assume the best way to do that is with the shortcode. I don’t see any general settings for the plugin that would allow that.
Please advise how I can make this happen.
Thanks for sending me instructions and shortcode its worked on the guest page and can you tell me how can i include direct download link in guest email soo customer can directly download audios from email Thanks
