Hello,
I’ve been getting an error repeatedly in plugin page in WordPress every time I tried to upgrade DMP in the usual manner. Here is the error message:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
So I went on the forum and found the following instructions:
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panel
The first time, I followed them and they worked great. However, our download page kind of broke. The display format changed dramatically, with the listings forced into three columns. After a lot of looking around, I added a cols=”1″ to the shortcode and that fixed the problem.
However, about a week later, there was another update your plugin (5.2.2 I think). I attempted through the WP plugin page to update to the new version…and same error:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I followed the instructions above and again, they worked fine.
However, now our download page is broken again, but this time it is worse. There are no downloads listed. Instead, all the categories are just laid out in one continuous list and the rest of the page is completely blank. Also it breaks the entire navigation menu at the top of the site (it doesn’t show up at all). Here is the shortcode that I am using:
[wpdm-archive cat_view=”default” button_style=”default” showcount=0 link_template=”5c830ecaed300″ items_per_page=”30″ order_by=”date” order=”desc” login=1]
Please let me know what I am doing wrong and maybe how to fix this seemingly ongoing issue.
Thanks!
Reeb
### wp-core ###
version: 5.5.1
site_language: en_US
user_language: en_US
timezone: America/Los_Angeles
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 243
dotorg_communication: true
### wp-parent-theme ###
name: Betheme (betheme)
version: 21.8.5.1
author: Muffin group
author_website: https://muffingroup.com/
theme_path: /home/zencla/public_html/wp-content/themes/betheme
auto_update: Disabled
### wp-plugins-active (33) ###
Category Order and Taxonomy Terms Order: version: 1.5.7.3, author: Nsp-Code, Auto-updates enabled
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates enabled
Contact Form 7: version: 5.2.2, author: Takayuki Miyoshi, Auto-updates enabled
Contact Form CFDB7: version: 1.2.4.11, author: Arshid, Auto-updates enabled
Download Manager: version: 5.2.2, author: W3 Eden, Inc., Auto-updates disabled
Embed Any Document: version: 2.6.1, author: Awsm Innovations, Auto-updates enabled
FileBird Lite: version: 4.0.6, author: Ninja Team, Auto-updates enabled
Google XML Sitemaps: version: 4.1.1, author: Auctollo, Auto-updates enabled
LearnPress: version: 3.2.7.7, author: ThimPress, Auto-updates enabled
PrivateContent: version: 7.24, author: Luca Montanari, Auto-updates disabled
Public Post Preview: version: 2.9.1, author: Dominik Schilling, Auto-updates enabled
reSmush.it Image Optimizer: version: 0.3.10, author: reSmush.it, Auto-updates enabled
Simple Sitemap: version: 3.5, author: David Gwyer, Auto-updates enabled
Slider Revolution: version: 6.2.6, author: ThemePunch, Auto-updates disabled
Smash Balloon Custom Facebook Feed: version: 2.16.1, author: Smash Balloon, Auto-updates enabled
UpdraftPlus – Backup/Restore: version: 1.16.29, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
W3 Total Cache: version: 0.14.4, author: BoldGrid, Auto-updates enabled
WooCommerce: version: 4.5.2, author: Automattic, Auto-updates enabled
WooCommerce Name Your Price: version: 3.1.5, author: Kathy Darling, Auto-updates enabled
WooCommerce One Page Checkout: version: 1.7.8, author: Automattic, Auto-updates enabled
Woocommerce one page checkout and layouts: version: 2.4, author: BluePlugins, Auto-updates enabled
WooCommerce PayPal Checkout Gateway: version: 2.0.3, author: WooCommerce, Auto-updates disabled
WooCommerce Stripe Gateway: version: 4.5.2, author: WooCommerce, Auto-updates enabled
WooCommerce USPS Shipping: version: 4.4.47, author: WooCommerce, Auto-updates enabled
Wordfence Security: version: 7.4.11, author: Wordfence, Auto-updates enabled
WPBakery Page Builder: version: 6.2.0, author: Michael M – WPBakery.com (latest version: 6.4.0), Auto-updates enabled
WPDM – Archive Page: version: 3.1.1, author: WordPress Download Manager, Auto-updates disabled
WPForms: version: 1.6.2.3, author: WPForms, Auto-updates disabled
WPForms PayPal Standard: version: 1.3.4, author: WPForms, Auto-updates disabled
WPForms Stripe: version: 2.4.2, author: WPForms, Auto-updates disabled
WPForms Zapier: version: 1.2.0, author: WPForms, Auto-updates disabled
WP Mail SMTP Pro: version: 2.3.1, author: WPForms, Auto-updates disabled
Yoast Duplicate Post: version: 3.2.5, author: Enrico Battocchi & Team Yoast, Auto-updates enabled
Please help. I have no form lock or any add ons. Simply customer buys, downloads. Now we get this error — Invalid download link —
Hi
When i open the download page and click on the link i get a 404
HELP anyone!
I’m posting this again for the third time.
30-40% of the time when I add multiple files into a package from Select from Server, Download Manager assigns duplicate IDs. When this happens, the file is not attached to the package and you have to tediously go through the whole menu again to find your file.
I do not understand why these unique values are not assigned server-side but rather based on jQuery.getTime() method in milliseconds.
I’ve tried exploring through all the php files, changing values, trying to ‘slow’ down the loop to prevent duplicate IDs, but no success.
This is a really frustrating bug.
Here’s a link to the video I made showing the problem
Hi,
[wpdm_category id="평가자료형태,start-camp" operator="AND" toolbar="0" order_by="date" order="desc" items_per_page="90" template="Seoil-PR-Template" cols=3 colspad=2 colsphone=1]
This shortcode works fine in 5.0.95.
However, it does not work from later versions.
I thought this problem was due to Korean language, but I found out that this problem was not due to Korean language.
After version 5.0.95…
I noticed that the’AND’ operator doesn’t work for the parent category and the child category.
The’AND’ operator only works on child category and child category.
Can you solve this problem?
I have installed version 5.0.95 of WPDM on WordPress to find out this issue.



[wpdm_packages] – WP_Query in a shortcode for download manager packages
There is no example of how to fulfill the conditions in the link you said.
Please explain in more detail.