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In reply to: Datatable shows no items
Topic: Datatable shows no items
Dear support team,
we´ve recently installed the WP Download Manager Pro and added few PDF files in different categories. We want to create a download section on our homepage where the user can filter and search the download center by different categories and tags. Therefore we´ve used the datatable. However there won´t be any items displayed.
This is the embedded code:
<!-- wp:download-manager/datatable {"include_children":true,"tag":"de, en","cols":"|categories|date|tags|icon|download_link","colheads":"|Category|Release|Language|File|Download","template":"link-template-default.php"} /-->The output is:
Total {{total}} items found
I can also share the domain in a private message.
Thank you and BRs
In reply to: WPDM – PDF Viewer v2.1.0 update
Hi,
We have added the changelog. Please check it from the below link.
https://www.wpdownloadmanager.com/download/wordpress-pdf-viewer/
Thank youHi @cleartouch,
Please check the below link now as we have resolved your issue successfully. It was showing like this in incognito mode. There was a CSS conflict that’s why the forms were not showing.
https://staging18.getcleartouch.com/downloads/
Thank YouTopic: Download links broken
A few days ago we noticed Download Manager stopped working correctly. It was working correctly less than a week ago and I think a DM update broke it. I saw there was another update a day or two ago and I thought that might fix it. It did not. I also made sure any add-ons were up to date.
I have a mildly customized wpdm-all-downloads.php that shows a table list of all downloads as hyperlinks, with the ability to display the list by category. DM does display the list but the hyperlinks are gone. Also, I have category links in the row and while they do pull a category list, some information is not working correctly. For example, $_GET[‘wpdmc’] does not appear to be working anymore.
Again this appears to have started when updating to the previous version of the current version 3.2.12.
In reply to: Help needed WPDM upgrade download errors
In reply to: Help needed WPDM upgrade download errors
Hi @b-maria,
You can use your own email address or minehumayon@w3eden.comtoo. Also, just WordPress admin access and URL is enough.
However, I am giving you below the add-on links. Please download and install them.WPDM – Archive Page Version
4.1.6
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchasesWPDM – Dropbox Explorer Version
1.5.0
https://www.wpdownloadmanager.com/download/dropbox-explorer/WPDM – Extended Short-codes Version
2.9.0
https://www.wpdownloadmanager.com/download/wpdm-extended-short-codes/WPDM – Google Drive Version
1.5.1
https://www.wpdownloadmanager.com/download/google-drive-explorer/WPDM – TinyMce Button Version
2.9.0
https://www.wpdownloadmanager.com/download/advanced-tinymce-button/Thanks
Dear WPDM Team,
I’m desperate.My (free) WPDM version is 3.1.28 and I’ve been trying to update to version 3.2.11 resp. 3.2.12 since more than 2 weeks now. The forum posts do not help me to solve the problem:
Every time, after upgrading WPDM I don’t see the downloads in my download folder anymore. The same is, when I go to our page for students, where downloads are listet.
Instead of the downloads appears the following:
589db014cecf8.php
589db014cecf8.php
589db014cecf8.php
589db014cecf8.php
…
Downloading by link still functions.I’m running WP 5.8.
Our WPDM Plugins are
WPDM – Archive Page Version 2.8.5
WPDM – Dropbox Explorer Version 1.2.0
WPDM – Extended Short-codes Version 2.7.2
WPDM – Google Drive Version 1.2.0
WPDM – TinyMce Button Version 2.5.0Can you please, please help me to find the mistake, which I make when upgrading WPDM?
Thank you so much in advance!
In reply to: Download page and log-in not working
Hello @promultis,
Have you tried after deactivating the WPDM Pro plugin that the Elementor is loading or not?
Also, since you are not using thedownloadspage/link anymore so you can switch back to thePost namepermalink which will solve your issue.
Thank you.In reply to: Download Manager doesn’t work with Adsense
Hello @abakar-musalaev,
If you have validity then you will be able to download it free from the below link.
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
However, you can provide us with your temporary admin login info in a private reply and activate there the pop so that we can debug it properly.
Thank youIn reply to: Access dont hide folders for unauthorized users.
Hi @neggard,
Hope you are well.
For Category access and package roles please follow the below steps as I describe below,Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,
https://share.getcloudapp.com/X6ulq4yo because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors and Package Access = Package Access empty + Category Access(Author) = Author or Package Access = Package Access(Author) + Category Access(Author) = AuthorMore details can be found in the below link.
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
Hope you understand now.
Thank youIn reply to: Unable to update the plugin
Hello @alligator,
Sorry for the inconvenience.
Auto-install sometimes fails due to auth error or server file permission issue.
However, you can always download the plugin from the below link.
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
Hopefully, your problem will be solved.
Thank youIn reply to: Links on files in the download blob
Thanks that was helpful
I have couple of more queries
1. Is it possible to have an ‘indirect download’, when download is clicked in a popup the users name and email is collected and download link is sent to the users emailid and that email is also saved
2. on the download item page which gives the details of the download item how to put comments offIn reply to: Links on files in the download blob
Hi,
If you follow the below link then it will not get overwritten as it’s clearly mentioned there that you are copying your required plugin files to your currentactive-themedirectory not directly modifying on the direct plugin file.
Hope you are clear now.
However, in theWPDM Pro, you don’t have to worry about that as you can modify template files from this section and it will not get overwritten with future updates.
Thank you.In reply to: Links on files in the download blob
Hello @goldenmoon,
Please customize your relevant template by following the below link and use[title]instead of[page_link].
It should solve your issue and will look like this.
Thank YouIn reply to: Links on files in the download blob
The website is not online.
The previews work fine the problem being that in the download window, the file name is hyperlinked (check attached file)
https://snipboard.io/EjIoiy.jpg
users would click on that which leads to a page that has details of that file. This is confusing and not needed.
Only the download button needs to be clickable. The hyper-link needs to be removedThanks in advance
In reply to: Download page and log-in not working
Hello @promultis,
The issue is happening due to the permalink structure I think as I have failed to access the WordPress error log due to file permission.
Because I have created a test page and it’s working fine.
As you have created the same page with the same permalink which conflicts with WPDM base URL like this.
Also, after changing the permalink structure to plain like this the Download page is working fine.
Hope you got my point.
Thank youIn reply to: Links on files in the download blob
If you go to Downloads -> Templates -> Link Templates
and if you check each previews for each of the templates you would see that all of them except a few hyperlinks. Only ones which have [title] instead of [link] defined in the template do not show it.
So is there any in which I can remove itIn reply to: Return to/Stay on Same page after logging in
I followed this link but it seems it isn’t working:
In reply to: Download page and log-in not working
Hello,
I was not referring to the direct download link within wordpress. but to the possibility of copying the download link on the web once the user is logged in and then trying to download without being logged in.
I understand that it is difficult for it to happen, because I register the users and what I am telling you should not happen. but that the message does not have permission comes out, it is an indicator that this file exists, if someone unauthorized tries to download it. if it were redirected to the 404 page it would be an indicator that that file or page does not exist.
Another thing is the direct download links that you tell me. in that case not allowing access to wordpress should be enough.
regards
In reply to: Language partly broken after update 5.4.1
Hello,
We have just updated to 6.0.5 and the problem has been fixed ! Thank you very much.
Is it possible to also set “Reset Filter” (screeshot in answer above) as a translatable text ?
\download-manager\src\Package\views\all-packages-shortcode.php L.68From :
$("div.wpdmdt-toolbar .dataTables_filter").append('<a href="<?php the_permalink(); ?>" class="btn btn-secondary ml-3" style="margin-top: -5px;border: 0;">Reset Filter</a>');To :
$("div.wpdmdt-toolbar .dataTables_filter").append('<a href="<?php the_permalink(); ?>" class="btn btn-secondary ml-3" style="margin-top: -5px;border: 0;"><?php _e("Reset Filter",'download-manager'); ?></a>');Thanks
We using the download manager and put the shortocde [file_list] in the template.
We have a download button to donwload the Zip file (this link open in a new tab with that code :
<div class=”btn btn-primary” align=”right”>
[link_label]</div>The problem is I need to open also a new tab when i click to download buttons of “file list”.
We try to open in new tab the [file_list] buttons documents, but it’s open always in the same tab.Can you help us ?
Thx
In reply to: “Undefined” text appears on Link Template frame
Hi @galois,
I have found your issue regarding the Email Download Link, soon you shall be updated
Thank you and regards
Hello @sanka33,
Hope you are well. Are you trying to get such Master Download Link as I image attached,
Thus you shall get the interface like this,
please let me know if it helps you
Thank you and regards
