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Search Results
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In reply to: Purchase Not in My Account
Hello,
Sorry for this inconvenience.
Make sure that you have successfully purchased the items. Then please check this link
If you have purchased anything, all orders will be available there.
If still the problem persists, please share the invoice id in a private reply so that we could inspect further
ThanksIn reply to: Invalid Download Link
I had the same issue after one of the last upgrades. The following helped in my case:
– go to Downloads > Settings > Privacy
– click “clear all cache”.
– now it worked againIf not, try the other setting under “Temporary Storage Management” > “Store in Database”.
This hint comes from here: https://wordpress.org/support/topic/invalid-download-link-3/
In reply to: Paypal Integration Problems.
That only partially fixed the problem. Now I am getting a confirmation the payment went through on the site. But there is no download button for the user. I did disable the option you suggested. The wrong price is also getting sent to Paypal during checkout.
For Guest Users there is no way for them to download. There is no link in the confirmation email and the Guest Download page link doesn’t work.
In reply to: Massive problems – help needed
Topic: download error
hello
When I type my information on the download button and press download, the attached screen turns and just stops.
for example web site link : https://cemlight.com/compaq-cl2002/
If you click on the technical sheet and fill in the data and press submit, the process does not continue.
There are 2 different site link extensions. works in the other.
other link: https://cemlight.com/tr/compaq-cl2002/
can you help me?
In reply to: Purchased Add-On Not Working
Hello @raajsajaniya,
please check now, if it is working fine from your side or not. I have adjusted the download endpoint as the path has been given below,
download > downloadsfrom
Downloads > Settings >EndPoint >Download Endpointand flashes the permalink settings. Thus, it is working, please check and let me know
Thank you and regards
In reply to: Download link open in a new window
Hello @wendell,
Hope you are well. We have introduced a new option from
Download > Settings > Basicfor Open in browser and Open in new window. But now you can also make it for as I described below,by default, you are using
link-template-default.phpfor link template andpage-template-default.phpfor the page template. you can edit the files and follow this doc, https://www.wpdownloadmanager.com/doc/template-files/ for back-up your files.For opening in new windows, please add this code replacing
[download_link]in page/link templates PHP file as i described below,<a href="[download_url]" onclick="window.open('[download_url]','newwindow','width=1200,height=800'); return false;" class="btn btn-primary" target="_blank">[link_label]</a>thank you and regards
Hi,
I have been able to edit the code of the download link template to open in a new window first before file downloads.
I am trying to do the same with the Page Template download links, however I don’t know how to adjust the code.
Could you please advise ASAP? Please see page template code below: ALL LINKS MUST OPEN IN A NEW WINDOW BEFORE DOWNLOAD<div class=”row-fluid wpdm-metro”>
<div class=”col-md-7″>
[description]<br />
[file_list]</div>
<div class=”col-md-5 metro-block”>
[thumb_600x0]
<ul class=”list-group ml-0 mb-2 mt-3″>
<li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:version]”>
[txt=Version]
<span class=”badge”>[version]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]”>
[txt=Download]
<span class=”badge”>[download_count]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]”>
[txt=File Size]
<span class=”badge”>[file_size]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]”>
[txt=File Count]
<span class=”badge”>[file_count]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]”>
[txt=Create Date]
<span class=”badge”>[create_date]</span><li class=”list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]”>
[txt=Last Updated]
<span class=”badge”>[update_date]</span><div class=”wpdm-download-button”>
View Document</div>
</div>
</div>Thanks
In reply to: Purchased Add-On Not Working
Hi @eizorugged,
Hope you are well. And sorry for the inconvenience.
Auto-install sometimes fails due to auth error or server file permission issue, however, you always can download and install any add-on from the below link.
I hope it will work fine then. If it doesn’t work, please, provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
However, it will be very cooperative if you record me reproducing your issue using a tool like this?
It helps me to quickly figure out the issue and squash it immediately.
Thank youIn reply to: Link on Access Denied button
In reply to: Wpdm Search Results
Hello,
Unfortunately link template editing is not possible with free version of WPDM.
We have similar search functions with our directory addon.See example here here I used the shortcode
[wpdm_simple_search cols=1 template=”default-template” items_per_page=5]Also you can check our special package with maximum addons:
Thanks
Topic: Link on Access Denied button
Hi. Is there a way to set a page link on the Denied Access button on the downloads. I want to redirect people to a specific page
Hi @vavw,
I have informed our developer about the download link unmask issue. soon you shall be updated
Thank you and regards
In reply to: Pagination not working if page has query string
I guess I’m not sure where I’m supposed to download from. I tried the WordPressPlugin Directory and the free download from your site, and can’t see any differences. Please send me the link.
Hello @raajsajaniya,
Hope you are well. And sorry for the inconvenience. Are you trying now to shift all download links to download manager packages, if you are trying this, please follow this doc, https://www.wpdownloadmanager.com/doc/bulk-import/. And if possible, please, give your temporary wp-admin login details in a private reply for checking the issue.
Thank you and regards
Hello @vavw,
Hope you are well. And sorry for the inconvenience. Mask Download Link is working fine from my side. Can you please give your temporary wp-admin login details in a private reply for checking the issue?
Thank you and regards
Before i bought this plugin i was using Download Monitor plugin and all my download links are working with Download Monitor plugin. When i bought your plugin and then activated it on my dashboard then all older links are not working. When we are testing older download links then it showing page not found.
i cannot shift all download links to Download manager plugin because website is old and there are huge links working with Download Monitor plugin.
help me and tell me how your plugin will work on my website and how all my older links will also work when i will activate your plugin.
Website link Website link is hereThank you
With the option “Mask Download Link” enabled under Settings – Basic in WPDM, the URL of the file to be downloaded is revealed once the download is started. This means masking a download link is ineffective: any link can be retrieved.
Once a download starts, the link is revealed by right clicking the download progress bar in the browser and selecting “Copy address”.
My question is: how can the download link remain hidden, at all times?
On the page https://fenrisd.com/api-documentation we are trying to allow users to select multiple downloads then be brought to a confirmation page after hitting submit then after this confirmation page has been loaded the download(s) of the selected files will start. Currently we are using conditional logic on this gravity form to redirect to a download link for each checkbox option.
Is there a way to allow users to download multiple files after loading a confirmation page using this extension with gravity forms?
In reply to: preventing download from ‘download’
