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preventing download from ‘download’

Viewing 8 posts - 1 through 8 (of 8 total)
Sep 5, 2021 at 1:29 pm #160988

GoldenMoon
Participant

Hi,

When I create a download, wpdm creates a page/post created for the file. This also has its own permalink. There is also another page/post that has the download link with button (as per template applied)

I have the user fill in a form before the download button is shown to the user. The download link is masked. But I can see that the download link id directly hit without going thru the form. Is there any way to prevent download from that link or allowing access to those links publically. (they do not show up on site search)

Thanks,

Sep 5, 2021 at 2:18 pm #160992

Tanvir
Moderator

Hello ,

Could you please share the related page/file/package URL with us?
If possible please also share the admin access of your website in a private reply.

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Sep 6, 2021 at 4:57 am #161003

GoldenMoon
Participant

Can you let me know what time is convenient for you. Will share accordingly. Also let me know where

Sep 6, 2021 at 5:36 am #161004

Tanvir
Moderator

Hello,
You can share now Just make a private reply.

Sep 6, 2021 at 12:36 pm #161037

GoldenMoon
Participant
This reply has been marked as private.
Sep 6, 2021 at 12:43 pm #161038

Tanvir
Moderator

Hello ,

Could you please share the related page/file/package URL with us?
However, it will be very cooperative if you record me reproducing your issue using a tool like this?

It helps us to quickly figure out the issue and resolve it immediately.

Thank you

Sep 8, 2021 at 6:59 am #161177

GoldenMoon
Participant

I have been trying to log another issue but a new thread isn’t getting created.
Download button is leading to HTTP URL causing antivirus to shut it down

Sep 8, 2021 at 11:16 am #161190

Tanvir
Moderator

Hello @goldenmoon,
Sorry to hear that.
You can temporarily turn off the antivirus and do what you are trying.
Thanks

Viewing 8 posts - 1 through 8 (of 8 total)

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