Hi Nayeem,
Just to clarify:
I uploaded the packages via the Bulk import option, all in the same category. So when I show that category on my page, it only shows the image name and a download button (I tried all templates, but none shows the image itself) for that I need [preview] and [preview] only shows the featured image. Which is not automatically set when I use the Bulk import option of WPDM.
For that you need to upload a CSV file it says on your forms. As I didn’t want to create a CSV from zero (which will take hours to create for these images), I download/export the current packages via the Bulk Export as a CSV file. This contains: ID, post_title, post_status, files, etc… But doesn’t have a preview column. What I did was adding a preview column in this file, put the link to the image in there and upload it back with the bulk import CSV option. But that didn’t change anything.
Maybe I need to do something else in this CSV file or upload?
Kind regards,
Joep
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Hello Support Team,
We have created a package by attaching the files from google drive and then we tried to download the whole package instead of a single file, it redirects to some link in a new tab and shows the “File not found!” message.
Likewise, we tried to download the whole package by attaching the files from the “Select from server” option at the admin backend and tried to download the whole package it downloaded by creating a zip file.
So let us know, is there a way to resolve this issue as it’s not downloading package with files attached from google drive?
Also, can we show the type of file image icon before the filename in the below SC for individual files?
Kindly assist.
my audio purchaser are very old like 50+ they don’t know how to login or sign up they only able to download file by email like when they do checkout the file link with name will send via email so when they click on name audio will start downloading
But I need to add links in the Email cause its guest checkout so I need send link with file name download via email
Hello @fcslnyc,
I hope you are well and doing great.
You can’t directly put a download link in a premium package/purchase confirmation email.
After placing an order user will get an email that contains the order URL from there user can download the relevant file as premium items requires login to download.
Hope you understand now.
Regards
Like when a user place an order the order email will send and item download links will also send
Hi how can I include my item download link in the Email as I added file from dropbox
I cannot find how to cancel an auto-renew on one of my orders. I have multiple orders for multiple sites and one of them shut down. I’ve hit almost every page and link in my account and nothing.
Sorry for the inconvenience.
You can set page template by editing a package and setting a page template by following this.
You don’t need to purchase the Pro version as you should be able to edit a related page template by following the below instructions.
Template Files
However, With WPDM Pro you can edit page/link templates easily from the dashboard.
Let me know if you need further assistance regarding this matter.
Thanks.
I have a page called news. Each week someone uploads a pdf of the latest news to the site. On this page I would like to show a preview of the newest upload in the news category and allow users to download it. This preview should automatically update when a new pdf is uploaded.
I have purchased the PDF Viewer plugin, but I cannot see how to add a category with a preview to an existing page.
Sorry I just noticed one thing as well, on the plugins page I see wpdownload manager pro as not having an icon? Whenever I click links from the plugins page I get “plugin not found”. I.e., “view version 6.0.9 details”, “View details”, etc…. I tried deactivating, uninstalling, then re-installing 6.0.7 which seems to work fine functionally, but from the ui standpoint looks like wpdownloadmanager pro doesn’t think it’s a plug, but somehow still works.
Is there directions to completely wipe this plugin clean so I can attempt to reload it again? When I uninstalled and reinstalled all my settings stayed the same.
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Hi,
It’s looking like Paystack will never get to work with download manager subscription.
After asking for several months.
On December 19th, 2019 @Admin replied that
PayStack is not available for membership plugin yet. But it is in our to do list.
And for several months i kept asking about it on that same thread, see link below. But all my inquiries were not answered.
Paystack Payment and Membership Plugin
Hello,
I am sorry to hear about the issue. Those are actually not shortcodes.
Those tags are template tags.
You need to add those to page template or link template to affect.
In example:
it is an example of link template https://ftsincome.co.uk/testin-dwn/ . You need to add the template tag to link template to show update date there. By default it is default link template if any link template is not selected.
It is an example of page template https://ftsincome.co.uk/download/test/ You need to add that tag in page template to show the update date.
Please follow this to get more details
Templates Overview
Let me know please if it solves the issue.
Thanks
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Hi @Csm,
Hope you are well.
For Category access and package roles please follow the below steps as I describe below,
Before giving access to a certain category for a particular role you have to set from the edit category option, then you have to make empty for Allow Access option or giving a particular role on it like as I image attached or as usual for select member option too,
https://share.getcloudapp.com/X6ulq4yo because
Package Access = Package Access + All Category Access = All Visitors + Author = All Visitors
and Package Access = Package Access empty + Category Access(Author) = Author
or Package Access = Package Access(Author) + Category Access(Author) = Author
More details can be found in the below link.
https://www.wpdownloadmanager.com/doc/add-new-package/package-settings/allow-access-access-control-option/
Hope you understand now.
Thank you
Hello,
Greetings for the day!
You can use [wpdm_category] shorcode with paging="1" which will hide pagination.
Shortcode details can be found in the below link.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/
I hope that helps and answers your query.
Regards
Hello Tanvir,
Thanks for the feedback.
The shortcode didn’t work as I want.
What I want is instead showing a zip of the files.like this https://ftsincome.co.uk/testin-dwn/
I want it to list just One file from the directory with the file last updated date like this
And without listing all the files in the directory on another page like this https://ftsincome.co.uk/download/test/
I used this shortcode on this page https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/ , but beside the download link I want to show the updated date i.e the day the file is uploaded. and not show all the files in the directory but the last uploaded file.
Thanks.
Hello @science4me,
Welcome to the pro version of WPDM.
You have to use the template tag [update_date] in page template or link template to show the update date.
You will find all template tags below:
https://www.wpdownloadmanager.com/doc/templates/template-tags/
Thanks
Hello,
Thank you for the clarification.
[download_url] is not showing the correct URL because you have set it to Block the download URL when a user is not allowed to download like this.
The valid/actual link will show only for the Allowed access.
I hope you understand now.
Regards
Hello @akotherm_hompage,
Greetings for the day.
To achieve instant download functionality without going to a separate page, you have to edit the related link templates and then use [download_link] instead of the [page_link] template tag.
Template tag details can be found in the below link.
https://www.wpdownloadmanager.com/doc/templates/template-tags/
Also, follow the template override procedure as well.
Template Files
About the Open in new window issue please provide us with your temporary wp-admin login details and site URL in a private reply for checking the issue.
Also, please share the related page/file/package URL with us where the issue exists.
In order to resolve the Invalid File Type issue please follow these settings or you can specify the related file types there as well.
Regards
Thank you, I got the special now.
But I am having a problem.
How can I show the update date of a file (i.e when last the file was updated)
I need the shortcode for it
I used the Simple download link text shortcode.
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_direct_link-embed-direct-download-link-as-a-simple-text-link/
Thanks
Hi Humayon,
I missed your earlier post about updating to 6.0.9, which I’ve just done and that seemed to resolve the auto-publish feature. However, per my other open ticket, the link is still broken on the download.
Kind regards,
-Scott (and Tamra)
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