I didn’t get the license number, and if we are giving company mail id’s for the download option, we are not getting the download link to Company mails.
Please do the needfully ASAP.
The Downloads export does not work to generate a list of links so we can block IPs from bots… get the below message.
https://snipboard.io/FvAC0i.jpg
How can we get a list of all of the downloads links??
Hello @legiotek
Are you facing the problem with Error 404 with Invalid download Link still now with your packages, please elaborate on your issue. and if possible, please share your related package URL and give your temporary wp-admin login details in a private reply for checking the issue.
Thanks
I’ve tested email link now, it is working fine:

But, if you click on the link after it expired by usage or time, it will show:

if you want to keep the link valid for multiple uses, please increase the private package download limit from wpdm settings:

Hello Iris,
To get all the templates and tags workable, please update it if the plugin is not updated.
You have to use [doc_preview]
tag in template to preview the doc. For video preview the tag is [video_player_1200]
You said that you do not have the single-column-with-doc-preview template.
In this case here is the full template:
<!-- WPDM Template: Single Column with Doc Preview -->
<style type="text/css">.more_previews_a{display: block;float: left;margin-right: 6px;}</style>
<div class="row">
<div class="col-md-12">
[doc_preview]
</div>
<div class="col-md-12">
<ul class="list-group ml-0 mb-2">
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:version]">
[txt=Version]
<span class="badge">[version]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:download_count]">
[txt=Download]
<span class="badge">[download_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_size]">
[txt=File Size]
<span class="badge">[file_size]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:file_count]">
[txt=File Count]
<span class="badge">[file_count]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:create_date]">
[txt=Create Date]
<span class="badge">[create_date]</span>
</li>
<li class="list-group-item d-flex justify-content-between align-items-center [hide_empty:update_date]">
[txt=Last Updated]
<span class="badge">[update_date]</span>
</li>
</ul>
</div>
</div>
<div class="row">
<div class="col-md-12">
[description]
<br />
[file_list]
<br>
[download_link_extended]
</div>
</div>
that can be found in page-template-doc-preview.php
file in plugins/download-manager/tpls/page-templates
folder.
Hope this will help you to solve the preview problem.
Thanks
I have the same problem:
https://www.twsalaska.org/test/
I do not have the single-column-with-doc-preview template.
I use a custom template: template-view-download.
<div class=”link-template-default card mb-2″>
<div class=”card-body”>
<div class=”media”>
<div class=”mr-3 img-48″>[icon]</div>
<div class=”media-body”>
<h3 class=”package-title”>[title]</h3>
<div class=”text-muted text-small”><i class=”fas fa-copy”></i> [file_count] [txt=file(s)] <i class=”fas fa-hdd ml-3″></i> [file_size]</div>
</div>
<div class=”ml-3″>
[file_list]
</div>
</div>
</div>
</div>
So it seems the [file_list] shows the 2 buttons
View opens in the pdf viewer
Download opens the pdf file in the same tab, instead of downloads it.
After people sign up for the download they receive an email with a download link in it. That link consistently shows up as invalid. How do I fix that?
Hello,
I am not sure what you are trying to tell or show me with your link – https://wpdmpro.w3eden.com/download/wpdm-form-lock-test/
The plugin worked perfectly until recent updates to WordPress, WPDM and Form Lock plugins. Changing to Twenty Twenty-One theme still gave the same error. This implies that the issue is with the Form Lock. Please can you kindly check again.
I noticed on the WPDM forum that another user ‘Rowan Griffiths’ was getting the same error message as us (May 4th 2021). Was that issue resolved?
Many thanks,
Phil
Sir my Memory is 1024 MB, but I am not uploading files here. i am bulk importing from my server. or adding a direct download link. I never upload the file here https://imgur.com/Fv3Tn3x
the strange thinks is that now, when i click on the filelink, i view the pdf or mp4 file and don’t donwnload it.
Do you think that this resolve all the problem because if I try to Able or Disable the download single file don’t change nothing.
I’m aware about that package base URL settings.
How can I declare something like this in package URL base settings.
download/%wpdmcategory%
How can I use permalink structure tags.
So, the package url for the packages in category apps will be – https://example/download/apps/app-name/
Instead of – https://example.com/download/app-name/
I hope you got my point now.
Hello,
I want the ad like the first link. After the installation, the display in BuddyPress changes from the two-column to the single-column display.
That’s how it should be:
https://drive.google.com/file/d/1LY3rHP_CzSYFT92H6hbiTgUXFVxEg-4a/view?usp=sharing
This is not how it should be – this is how it is after installing Download Manager:
https://drive.google.com/file/d/1KahsWFaBF8fP2FC52kQ2t0euG3CBDSi_/view?usp=sharing
Thanks!
Klemens
I can work around the bug using the paginate_links filter. I was actually just logging the bug, assuming you would be interested in fixing it. For that, the description I gave should be more than enough. But I’m assuming you are interested in fixing bug. I also suggested the fix for the bug I described in: https://www.wpdownloadmanager.com/support/topic/audio-player-progress-bar-not-working-rewind-fast-forward-2/ but you haven’t taken any action there, either.
We are trying to transition from one download plug in to WPDM. We have 3800 files on a server we need to move into it so we can place them into a taxonomy of folders.
Is there anyway to do this with the links to these files (hosted on our servers) or to bulk upload the files themselves?
This reply has been marked as private.
Hello @mdjmiah
Hope you are well. can you please clarify more on your query? do you want to interact with the wp_posts
table value with download_link
, please let us know, I hope that we can help you. and please also let us know about, default value option
thanks
Hi wpdm dev. team we want to add download_link value download link through the database wp_postoption metadata table is it possible ? and is there have any default value? we tried it but not working the value which means the file URL not attached.
Hi @thecydia6,
Right now you can change the document tag
to any other by editing line no 323
on the download-manager.php
file.
Please follow this carefully.
After changing the code make sure to save the permalink once in order to apply the new permalink like this.
However, we will add an option in Settings -> URL Structure
in the next update.
Thank you
Hi,
2Checkout working fine for me and other customers:

Please send me the item names you want to purchase, I shall send you a direct 2co purchase link.
Hi Humayon,
Please see link to the page below.
https://doodle.house/download/shape-dividers-in-coblocks-1-9-4
I also replicated the issue repeatedly. Please see the screen capture in the link below.
https://jmp.sh/Rt2c8yY
Every time I make an update to the template, I have to update the Download Package as well before it shows up.
Thank you.
Sir Nayeem, Sir Shaon and other team members first of all thank you so much for gifting me the download limit addon.
the plugin is working fine but a single problem I am facing that the time is not resetting. it is not resetting automatically or manually. the reset option is working only for admins. it is not working for users. I cleared the cache I used different browsers I wait 8 to 10 hours to check that this is a cache problem or something. but the problem I same. I am attaching the video link please watch it, sir,
video link
Hi
Hope you are doing great.
yes, indeed it’s possible.
Please follow this screencast I just made for you which will solve your issue.
Used code in the screencast: <a href="[download_url]" class="btn btn-primary" target="_blank">[link_label]</a>
Thank you
Hi @boostmybrand,
Thank you for your query.
You have to use the below shortcode in order to set up the front-end upload page.
[wpdm_frontend flaturl=0 logo="logo-url" hide="settings,images,cats,tags"]
More details can be found in the below link.
[wpdm_frontend] – Front-end Uploader UI / Author Dashboard
Best Regards
This reply has been marked as private.
Hi @24se7en,
You can find your new opened tickets easily by following this. However, you have opened your ticket under the feature request section like this instead of opening in the support forum. Please open your ticket in the related forum by following this link in future.
Thanks.