Hello,
Sorry to hear about the issue.
As template and shortcode structure has been updated, Please remove the link_template="app_card"
from the shortcode then update. It will work. then you can again add new link template ID by following this. It will solve the issue.
Thanks
Hi
Thanks for your reply. I did link to the test page on my original post. Here it is again:
https://members.ateb-group.co.uk/download/video-test
I’ll follow up with some credentials for you to check the issue.
Thanks
J
Hello,
My download page has an issue since the last updates.
Current plugins and versions:
Download Manager – Version 3.2.07
WPDM – Archive Page – Version 4.1.4
WPDM – Extended Short-codes – Version 2.9.0
WPDM – TinyMce Button – Version 2.9.0
The download page shows the text app_card.php
instead of showing the file to download.
See here: https://missingchildreneurope.eu/publication-hub/.
The shortcode I am using is this:
[wpdm_archive_filter items_per_page="12" link_template="app_card" cols=3 colspad=2 colsphone=1]
Could you please help me?
Thank you,
Best wishes
Daniel
Thanks, I think I have fixed the problem by using a different format for the archive page.
One more question – the download link button on the archive page displays as a large button, whereas it displays as a small button everywhere else on the site. Is there a way to force the small button to display on the archive page as well?
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Hello @juan_ateb,
Sorry for the inconvenience. and here has a mistake you should append a dir
called link-templates
. Like
/ATEBComplianceMembersDev/wp-content/themes/basic-child/download-manager/link-templates/link-template-card-download.php
Then I hope it should work fine
Thank you and regards
Hi,
Thanks for the response. I used the search feature to find what I was looking for.
<a href="#unlock" class="wpdm-download-link wpdm-download-locked" data-package="1639">[thumb_700x400]</a>
I was able to create a emaillock popup form to work with an image and CTA widget – setting the Classes as in the above example and adding an Attribute as data-package|1639 – works well.
Thanks
Sir I am using custom code from wpdm_all_package which you created for me. with that Responsive table I am using the Page_url instead of the download link. when the user click on the download button it is opening package page in new tab. so in this update when I am replacing that wpdm-all-downloads.php code. then the table goes hide. sol please set the new update table for me according to my old wpm-all-downloads.php file. when the user clicks on the download button it shall open the package URL in a new tab.
also, that new update responsive table has no scroll to top feature. when the user changes the page the table shall go to the top.
my old wpdm_all Packge PHP file
Problem No2.
after 6.02 now when I am clicking on the download button it says the critical problem in my website. file not downloading.
Problem No3.
Package Duplicate Feature Not Working
I’m sorry, but I’m unsure on where to add this shortcode. We’re currently using the “wpdm_user_dashboard” shortcode on the general download page.
Is there no way to set this without using shortcodes? Like using these setting options you mentioned in another post [Link] (but which don’t seem to be available in our backend for whatever reason)?
Hi, sorry for the delay.
You can check it at the following link: https://www.marabizzotto.it/download/61888/
Thanks
Thanks. That did work but it’s not featured in the documentation. However the link its not opening in the light box as the code seems to suggest it would. Does it need any other components installed for this to work?
see example here Example download with preview
Hello PU,
There is an export option which will export the history in WPDM.
If you don’t get the company name in the download history list, then you have to customize the plugin.
You can contact our customization team through the email address which is given below.
customize@wpdownloadmanager.com
or
through this link.
With Regards
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Hello, @apmgraphics,
Hope you are well. Can you please try this shortcode on your page, I hope it will work then with your date and icons,
[wpdm_all_packages items_per_page="20" categories="Quarterly" jstable=1 order_by="date" order="DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
pleased let me know if it works for you and if you have any more query
Thank you and regards
I cannot download any of the version 6 files. The link on my download page still shows version 5.4.0 as the most recent version. This seems to happen every time there is a new version available.
Regarding ‘All Packages’ which we us a lot, since the version 6 upgrade, the JS table isn’t working properly. I wanted the initial view to show date order descending. (Newest at the top), also the icons have stopped showing.
Previously I changed the code so that the title had the direct file download link. Can this option be included?
Here’s my shortcode
[wpdm-all-packages items_per_page="20" categories="Quarterly" jstable=1 order_by="update_date" order="DESC"]
Here’s the page
https://www.cobaltblueholdings.com/financial-reports/
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Hello @nbilodeau,
Hope you are well. Are you trying to get the direct download link? please check my attached image

I hope it may help you. please let me know if you have more query or recommendation
Thank you and regards
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Hi,
Hope you are well. please make sure that WPDM and its related all other add-ons are up-to-date. For now, please again download and update your add-on from here,
https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.
After the update please use the exact shortcode from the below link.
https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
I hope it will resolve your issue. If the problem persists and doesn’t work, please, give your temporary wp-admin login details in a private reply for checking the issue.
Hi,
As I use a direct link to download my files,(like this one: https://herbotheque.com?wpdmdl=30912&ind=1624291325210)
I don’t need the download pages created by your plugins. Here are the pages I would like to eliminate:
https://herbotheque.com/download-category/mocktails/
https://herbotheque.com/download/pdf-cahier-mocktails/
Update: I’ve tried with the different shortcodes from the documentation from this page: https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/
Whenever I use a shortcode including styling, the plugin crashes. If I just go with a shortcode without it works. In example these doesn’t work:
[wpdm_archive button_style=”default” template=”link-template-default” cols=1 items_per_page=”10″ orderby=”title” order=”ASC” login=1]
[wpdm_archive_compact template=”link-template-default” cols=2 colspad=1 colsphone=1 items_per_page=”10″ orderby=”title” order=”ASC” login=1]
[wpdm_archive_simple template=”link-template-default” cols=2 colspad=1 colsphone=1 items_per_page=”10″ orderby=”title” order=”ASC” login=1]
[wpdm_archive_flat orderby=”title” order=”ASC”]
But this one works:
[wpdm_categories subcat=”1″ showcount=”0″ cols=3]
Therefore I’ve switched the layout to the one using wpdm_categories, but this is not a viable solution long-term. Could you please look into this problem? They have another page with the same setup, so the layout we’re looking for is this: https://lyngdorf.steinwaylyngdorf.com/download-center/
And the shortcode used here is this: [wpdm_archive_compact button_style=”default” link_template=”link-template-extended” order_by=”title” order=”ASC” items_per_page=”20″ subcat=”1″ showcount=”0″]
But as mentioned – when I put this into the steinway site, it crashes the plugin. It only works at the lyngdorf site, as this hasn’t been connected with the auto-updates through WPDM -> Settings -> Updates
-
This reply was modified 3 years, 11 months ago by
Casper Bjerg.

PUParticipant
Hi Tanvir,
I downloaded the latest plugin from my account page and installed it manually.
There are no login modal or other templates in the following directory.
I want to override the /User/views template. Where do I copy it to?
/plugins/download-manager/src/package/views
all-packages-shortcode.php link-templates page-templates
datatable.php lock-options search-result.php
download-page-clean.php lock-options-iframe.php shortcode-iframe.php
/plugins/download-manager/src/User/views
already-logged-in.php login-form.php modal-login-form.php reg-form.php
clean.php lost-password-form.php profile-cards reset-password-form.php
dashboard members.php public-profile.php user-favourites.php
email-to-download.php packages-shortcode-toolbar.php
file-list.php packages-shortcode.php
Thanks and regards,
PU
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