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I’ve inherited an old web server that has Download Manager installed, but how can I identify if it’s the free version or Pro? Does the Free version only work during a trial period?
Ultimately, I need to find the license key (if it exists) as migrating to a new server breaks the downloads. After clicking the download link, the file names says “download-not-available.txt.”
Hello,
I’ve been getting an error repeatedly in plugin page in WordPress every time I tried to upgrade DMP in the usual manner. Here is the error message:Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
So I went on the forum and found the following instructions:
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Use a good file manager or FTP or asset manager option for uploading the plugin zip
4 ) Extract it in your plugins folder and activate from the plugins dashboard menu panelThe first time, I followed them and they worked great. However, our download page kind of broke. The display format changed dramatically, with the listings forced into three columns. After a lot of looking around, I added a cols=”1″ to the shortcode and that fixed the problem.
However, about a week later, there was another update your plugin (5.2.2 I think). I attempted through the WP plugin page to update to the new version…and same error:
Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
I followed the instructions above and again, they worked fine.
However, now our download page is broken again, but this time it is worse. There are no downloads listed. Instead, all the categories are just laid out in one continuous list and the rest of the page is completely blank. Also it breaks the entire navigation menu at the top of the site (it doesn’t show up at all). Here is the shortcode that I am using:[wpdm-archive cat_view=”default” button_style=”default” showcount=0 link_template=”5c830ecaed300″ items_per_page=”30″ order_by=”date” order=”desc” login=1]
Please let me know what I am doing wrong and maybe how to fix this seemingly ongoing issue.
Thanks!
Reeb### wp-core ###
version: 5.5.1
site_language: en_US
user_language: en_US
timezone: America/Los_Angeles
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 1
default_comment_status: closed
environment_type: production
user_count: 243
dotorg_communication: true### wp-parent-theme ###
name: Betheme (betheme)
version: 21.8.5.1
author: Muffin group
author_website: https://muffingroup.com/
theme_path: /home/zencla/public_html/wp-content/themes/betheme
auto_update: Disabled### wp-plugins-active (33) ###
Category Order and Taxonomy Terms Order: version: 1.5.7.3, author: Nsp-Code, Auto-updates enabled
Classic Editor: version: 1.6, author: WordPress Contributors, Auto-updates enabled
Contact Form 7: version: 5.2.2, author: Takayuki Miyoshi, Auto-updates enabled
Contact Form CFDB7: version: 1.2.4.11, author: Arshid, Auto-updates enabled
Download Manager: version: 5.2.2, author: W3 Eden, Inc., Auto-updates disabled
Embed Any Document: version: 2.6.1, author: Awsm Innovations, Auto-updates enabled
FileBird Lite: version: 4.0.6, author: Ninja Team, Auto-updates enabled
Google XML Sitemaps: version: 4.1.1, author: Auctollo, Auto-updates enabled
LearnPress: version: 3.2.7.7, author: ThimPress, Auto-updates enabled
PrivateContent: version: 7.24, author: Luca Montanari, Auto-updates disabled
Public Post Preview: version: 2.9.1, author: Dominik Schilling, Auto-updates enabled
reSmush.it Image Optimizer: version: 0.3.10, author: reSmush.it, Auto-updates enabled
Simple Sitemap: version: 3.5, author: David Gwyer, Auto-updates enabled
Slider Revolution: version: 6.2.6, author: ThemePunch, Auto-updates disabled
Smash Balloon Custom Facebook Feed: version: 2.16.1, author: Smash Balloon, Auto-updates enabled
UpdraftPlus – Backup/Restore: version: 1.16.29, author: UpdraftPlus.Com, DavidAnderson, Auto-updates disabled
W3 Total Cache: version: 0.14.4, author: BoldGrid, Auto-updates enabled
WooCommerce: version: 4.5.2, author: Automattic, Auto-updates enabled
WooCommerce Name Your Price: version: 3.1.5, author: Kathy Darling, Auto-updates enabled
WooCommerce One Page Checkout: version: 1.7.8, author: Automattic, Auto-updates enabled
Woocommerce one page checkout and layouts: version: 2.4, author: BluePlugins, Auto-updates enabled
WooCommerce PayPal Checkout Gateway: version: 2.0.3, author: WooCommerce, Auto-updates disabled
WooCommerce Stripe Gateway: version: 4.5.2, author: WooCommerce, Auto-updates enabled
WooCommerce USPS Shipping: version: 4.4.47, author: WooCommerce, Auto-updates enabled
Wordfence Security: version: 7.4.11, author: Wordfence, Auto-updates enabled
WPBakery Page Builder: version: 6.2.0, author: Michael M – WPBakery.com (latest version: 6.4.0), Auto-updates enabled
WPDM – Archive Page: version: 3.1.1, author: WordPress Download Manager, Auto-updates disabled
WPForms: version: 1.6.2.3, author: WPForms, Auto-updates disabled
WPForms PayPal Standard: version: 1.3.4, author: WPForms, Auto-updates disabled
WPForms Stripe: version: 2.4.2, author: WPForms, Auto-updates disabled
WPForms Zapier: version: 1.2.0, author: WPForms, Auto-updates disabled
WP Mail SMTP Pro: version: 2.3.1, author: WPForms, Auto-updates disabled
Yoast Duplicate Post: version: 3.2.5, author: Enrico Battocchi & Team Yoast, Auto-updates enabledIn reply to: 404 on single file download and zip download
In reply to: Shortcode does not show downloads
The only shortcode
[wpdm_category]will not be worked. It has required parameter calledid. you shall find it here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. However, when trying to publish any page with shortcode your page preventing me from updating. please check.Thanks.
Topic: Documentation needs updating
Hi,
Please correct the documentation in the short codes section
https://www.wpdownloadmanager.com/doc/short-codes/
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/If I understand from other forum posts, item_per_page should be items_per_page.
Thank you.
Topic: Documentation needs updating
Hi,
Please correct the documentation in the short codes section
https://www.wpdownloadmanager.com/doc/short-codes/
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_tag-query-all-downloads-from-specified-tags/If I understand from other forum posts, item_per_page should be items_per_page.
Thank you.
I have a Download Manager special pack licence and a licence for the defaults add on. We also have a licence for the archive page add on, used on another site. On the site in question we are using:
- Pro
- Archive Page add on
- Advanced Custom Fields add on
- Default Values add on
I updated the Pro plugin to version 5.2.2 this morning. I then went onto the WPDM settings > Updates and clicked to update the add ons. After a period the button indicated “updated” but the version numbers were showing “n/a”. On the front, the downloads archive page showed the shortcode and returning to the updates page, it showed the addons as not being installed. I tried installing the required add ons and it reported “success” but did not show the version number and the addons were definitely not present.
The only way I have managed to get the addons back onto the site has been to reload the files downloaded from your website and activating them from plugins. There is definitely something wrong with the updater which has made it unusable for me.
I have looked in the various background logs and there is nothing recorded for the time of the updates.
Can you shed light on the problem please?
Hi,
The context reside in
download-manager\tpls\wpdm-all-downloads.phpfile in line number38. After modification, you can also make a backup for that file for the next update purpose following this doc, https://www.wpdownloadmanager.com/doc/template-files/Thanks.
Please …i need to edit the text of the [wpdm-all-packages] page…
“Display XXX downloads per page”
Where can i find it?
Thanks for Support 🙂
I am brand new and already finding this plugin to be very buggy. I am hoping for this to work badly.
I have a free book for those that attended a webinar. They are given a password to use and when they put in the password and hit submit, it takes them to the download or downloads the book right away. They do not have to put in their name and email which defeats the point. If I take off the password then they have to enter the name and email and hit submit in order to get their free book, but I don’t want this book open to anyone who finds this site. I need it password protected. Can you help?
Part 2
If I take off the password and they enter their name and email, I get their details under subscriber, but I also get this error “Fatal error: Uncaught Error: Call to undefined function wp_date() in /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/tpls/subscribers/email.php:69 Stack trace: #0 /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/tpls/subscribers.php(35): include() #1 /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/menus/class.Subscribers.php(43): include(‘/home/theprospe…’) #2 /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/menus/class.Subscribers.php(38): WPDM\admin\menus\Subscribers::emails() #3 /home/theprosperity/public_html/wp-includes/class-wp-hook.php(286): WPDM\admin\menus\Subscribers->UI(”) #4 /home/theprosperity/public_html/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(”, Array) #5 /home/theprosperity/public_html/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #6 /home/theprosperity/public_html/wp-admin/admin.php(224): do_action(‘wpdmpro_page_wp…’) #7 /home/theprosperity/public_html/wp-admin/edit.php(1 in /home/theprosperity/public_html/wp-content/plugins/download-manager/admin/tpls/subscribers/email.php on line 69″
Am not using any shortcodes this is the base category URL for all downloads in the settings of WPDM?
See the following which am getting a lot of in my error log..
[03-Sep-2020 03:40:57 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 04:31:21 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 04:32:10 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 05:52:56 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 06:32:55 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 06:33:55 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 07:04:03 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23 [03-Sep-2020 09:53:11 UTC] PHP Warning: explode() expects parameter 2 to be string, array given in /home/mydom/myroot/wp-content/plugins/download-manager/tpls/wpdm-all-downloads.php on line 23I downloaded the latest version of WPDM and did a compare against the two files, there’s no difference in the files, so am not sure what is causing the error.
In reply to: restrict access page
The distiction seems to be in the FileSystem.php class as below. The Content-disposition parameter determines whether it displays or downloads the file (inline or attachment):
if (get_option(‘__wpdm_open_in_browser’, 0) || wpdm_query_var(‘open’) == 1)
header(“Content-disposition: inline;filename=\”{$filename}\””);
else
header(“Content-disposition: attachment;filename=\”{$filename}\””);In any case, I’ve managed to get it to work after gaining some familiarity with the plugin. Apparently, if I link to a PDF in the WP Media Library, it displays the file. But if I attach the PDF using the Download Manager sidebar, it opens the Windows File Save dialog box, which is exactly what I want.
Is there any way to suppress the filename link from opening that metadata page that displays the download, filesize, filecount, etc?
That link is actually where I would prefer to have it open in brower. I’ve searched around, but I’m not sure which class calls. The link sends this: /?wpdmpro=manuals.Any help would be greatly appreciated.
Hi,
I want to inform you that, Bootstrap itself has not such a column option that has 20% of the width of the total width that will bring you 5 item per row. But it requires special customization. you can also see the doc here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/ that cols: Number of columns for desktop/laptop layout, value range 1 ~ 4. so it is required special customization.
Thanks.
In reply to: Pages with many downloads crashing
Can someone please let me know if this is a BUG or if I need to hire out a third-party to investigate why my wp-content/uploads/wpdm-cache/pdfthumbs directory keeps clearing itself out each day? I do not have the Privacy/Auto Clean selected. I do not have any hosting side tasks set up to clear this directory.
Because this directory keeps clearing itself out, the first user to a really long page of downloads gets a timeout error because it takes a long time to generate all of those thumbnails. I really need this cached!
In reply to: Email Notification add-on – Custom info?
All email template variables you shall find
Downloads > Templates > Email Templatesin the Email Template Editor right sidebar. please check if your info variable is there or not. If need custom email template variables there needs to customize the code or some adjustments.Thanks.
In reply to: Directory Add-on
Downloads working fine on your site,
https://platformbioeconomie.nl/download/wpdm-test/
and for Directory add on, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, you shall find the shortcode listed in the add on description, use the shortcode inside page or post content to show directory like interface for WordPress Download Manager.
Thanks.
hi,
got the downloads all working nicely – now we want to setup notification emails on download – so that we can send the user a license key and to track downloads. Is it possible to include custom fields in the email? Our users enter the Company Name and Number of Users when they register, and the downlaods are only enabled if logged on
Is this possible? If so I will purchase the add-on
thanks
Phil
Topic: I am trying to update to 5.2
I have a pro account and have paid for the S3 addon. However, when I try to update the plugin Download Manager Pro, it fails with an “unable to install” error on my site. I then came here to download a copy and am unable to do so. My account downloads section gives the following error.
Warning: Creating default object from empty value in /home/wpdownlo/public_html/wp-content/themes/wpdm5/download-manager/partials/user-order-details.php on line 36 Warning: Invalid argument supplied for foreach() in /home/wpdownlo/public_html/wp-content/themes/wpdm5/download-manager/partials/user-order-details.php on line 64How do I get my account fixed so I can update to the latest version of Pro?
In reply to: changes show no effect
I have checked that the parameter of shortcode is
item_per_pagebut it should beitems_per_page. please check here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/Then, everything will work fine.
Thanks.
I think there is a problem with pdfthumbs cache or something. This is a new issue that began recently.
WordPress pages that have many downloads (100+) on the page showing a pdf thumbnail will not open (browser stays on current page after clicking link with spinning icon in browser tab showing) until it seems all the thumbs have downloaded. Then it opens after 1 or more minutes. That’s IF the page opens. Sometimes it times out. So I cleared the wp-content/uploads/wpdm-cache and wp-content/uploads/wpdm-cache/pdfthumbs. But the problem continues. It seems like this happens on a per user basis. For example, once the page does load, I can return to the same page later and it loads more quickly. However, if I come back to the page again tomorrow, I will get that same long delay. So it’s like the cache is being ignored.
Topic: Lines height
I have a small problem with line height.
The last row has not the same distance from the above line in comparison with the other lines.
check this address:
https://www.liaromatis.gr/downloads/Hi,
Wordpress has performed an automatic security scan which has identified and immediately fixed an issue on my site.
Email notification below.
“WordPress.com found that the download-manager plugin or theme contains a vulnerability. In order to protect your site and your visitors, the security system automatically removed the entire extension. Since this may have altered the appearance of your site, we recommend you review your site for changes.”
Two questions…
- Any clues on what the security issue is? I have asked WordPress for this information and am awaiting a reply.
- On reinstalling the plugin, will all my downloads be present?
Thanks
Linsey
