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May 22, 2020 at 6:17 pm #128918

In reply to: Error during 5.0.09 upgrade

Nayeem Riddhi
Moderator

Hi,

You can follow these steps for updating,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 22, 2020 at 3:52 pm #128912

In reply to: Need help in customizing apperance on grid/table view
Andreas Bersuch
Participant
Args…forgot to provide the link of our page …..

https://asvwehdel.de

EDIT: Solved the problem with the backgound color….found the code in: wpdm-all-downloads.php

Still working on the Hyperlink problem that leads to the package page
- This reply was modified 6 years, 3 months ago by Andreas Bersuch. Reason: misspelling
May 21, 2020 at 7:01 pm #128846

In reply to: adding custom taxonomy to upload form

Nektar Baziotis
Participant

This reply has been marked as private.

May 21, 2020 at 12:42 pm #128819

Topic: Backend from plugin looks messed up after installation

in forum Download Manager Pro

Daniela Ittner
Participant

Hi,

after installing the plugin, I tried to set some downloads but some buttons are not clickable and the asset manager looks destroyed. Could you please help on that?

Thanks,
Daniela

May 21, 2020 at 8:32 am #128811

In reply to: Affiliate addon frontend layout broken

Nayeem Riddhi
Moderator

Hi,

You are using a very old version of WPDM, you can follow these steps for updating,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 21, 2020 at 5:06 am #128801

In reply to: adding custom taxonomy to upload form

Nayeem Riddhi
Moderator

Please give your page URL. When a user creates a package in the front end, it is also created in the backend Downloads > All packages section, and all values are saved with the related package. when you will create it from research fields, it will be saved in the research fields section. do you want a relation between frontend tags and research fields, like when user update package via frontend, it will also be saved in the research fields section? let me know.

Thanks.

May 20, 2020 at 10:19 am #128775

In reply to: Why My Download Manager Doesn’t Sent Emails?

Nayeem Riddhi
Moderator

Hi,

You are using an old version of WPDM. Can you update it to the latest one?

you can follow these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 20, 2020 at 5:58 am #128755

In reply to: Active License – no updates available

Nayeem Riddhi
Moderator

Hi,

The auto-update is enabled now with the latest version. For updating the plugin, you can follow these steps,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 19, 2020 at 5:47 pm #128725

Topic: Cant find the STEP #3

in forum Download Manager Pro

Epic Quest
Participant

So i Just purchased the PRO version and followed your steps. It was installed and activated and shows on my plug in list. There is NOTHING on my WP dashboard. Your STEP #3 Go to Admin Menu ► Downloads Settings ► Private Messages Tab to configure the plugin:

Does not exist. Nothing was added to the dashboard as with all other plug ins, So where are these DOWNLOAD SETTINGS?

May 19, 2020 at 4:32 pm #128720

In reply to: Password protected documents will not download

Wendy G
Participant

This reply has been marked as private.

May 19, 2020 at 4:10 pm #128714

In reply to: Where do we find the update for WPDM – Custom Access Level ?

Nayeem Riddhi
Moderator

Hi,

If you are facing problem with updating the plugin, you can follow these steps too,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 19, 2020 at 1:57 pm #128698

In reply to: Form lock only triggers a single form view?

Jason Levandoski
Participant

I am using In Private Browser. When I fill out the Form 1 time, all other downloads are unlocked. No subsequent forms are displayed. So this setting seems not to be working.

-Jason

May 19, 2020 at 1:52 pm #128697

In reply to: Could the Form Lock be enhanced to be more be more like email lock?

Jason Levandoski
Participant

This reply has been marked as private.

May 18, 2020 at 10:17 am #128623

In reply to: Hide or no create page of download

Théo Leao
Participant

Hello
I can confirm that everything is fine as it was before. Thank you,
Do you have the possibility to set the visibility of all downloads automatically from public to private or do I have to do it manually?

Thank you

May 18, 2020 at 9:57 am #128619

In reply to: Hide or no create page of download
Théo Leao
Participant
Hello
Thank you for your intervention, but it didn’t have the desired result, on the contrary.
What did you change? Because the result isn’t what I wanted.

You can see in the picture above that the downloads (red) and the articles (green) are still displayed.

The only change is when you click on them. They don’t open anymore, it redirects us to “#”.

I found a trick to put all the download pages on visibility off, I’ll do it manually …

Can you go back to the action done on my site please because she didn’t solve my problem, on the contrary.

Thanks for trying to help me anyway.
- This reply was modified 6 years, 3 months ago by Théo Leao.
May 18, 2020 at 4:48 am #128601

In reply to: email link is broken

Matthew McCray
Participant

This reply has been marked as private.

May 16, 2020 at 4:04 pm #128454

In reply to: Download Manager updating to PRO

Nayeem Riddhi
Moderator

Hi,

Everything will have remained the same. You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 15, 2020 at 11:59 am #128370

In reply to: How can I add place holder in search bar of all download table

Nayeem Riddhi
Moderator

Hi,

Sorry for having patience, you just have to put the below code,

"searchPlaceholder": "<?php _e("Search here...:",'download-manager'); ?>",

in tpls\wpdm-all-downloads.php in download-manager folder line number between 47-48

For the next update, if you don’t want to lose it, please follow this doc for saving it in your theme,

https://www.wpdownloadmanager.com/doc/template-files/.

Regards

May 14, 2020 at 4:02 pm #128308

In reply to: User Dashboard Download Numbers Incorrect.

BGM
Participant

This reply has been marked as private.

May 14, 2020 at 8:54 am #128257

In reply to: Filter by custom taxonomy AND category

Nayeem Riddhi
Moderator

You can add multiple categories in the shortcode parameter, [wpdm_category id="Category Slug or Slugs"], have you checked the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. let me know.

Thanks.

May 13, 2020 at 10:43 pm #128233

In reply to: File List

Nayeem Riddhi
Moderator

Hi,

wpdm-all-downloads.php file is responsible for this [wpdm-all-packages] shortcode. you can edit this template as your own requirements. you can also follow this template files doc, https://www.wpdownloadmanager.com/doc/template-files/ for saving the custom template.

Thanks.

May 13, 2020 at 10:33 pm #128232

In reply to: Update Not Showing

Nayeem Riddhi
Moderator

Hi,

You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 13, 2020 at 6:52 pm #128226

Topic: Update Not Showing

in forum Download Manager Pro

Alex VanHaasteren
Participant

I am getting an error whenever I go to Asset Manager. Looks like there is an update so I went to update the plugin. Every time I do, I get “update package not available”. I go to the plugins page to update there and it says that the plugin isn’t available. Is there a way to update that won’t cause me to lose all of my downloads and settings?

May 13, 2020 at 6:20 pm #128225

In reply to: File List

Meggan Van Harten
Participant

This reply has been marked as private.

May 12, 2020 at 3:53 am #128073

In reply to: Download Manager Pro does not display featured image

Nayeem Riddhi
Moderator

Hi,

Template tag with [thumb] is working fine. But, custom height and width like [thumb_WxH] is not working. I have seen that you are using an old version of WPDM, can you try to update it to the latest version. You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from theDownloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.
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