Please check the add-ons from here, https://www.wpdownloadmanager.com/downloads/add-ons/, you shall get most add-ons demo where it is needed, please check those and let me know, how can I further help
thanks
When trying to download small single PDF files I am getting this error repeatedly:
Warning: Illegal string offset ‘60007744e10ac’ in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
Fatal error: Allowed memory size of 805306368 bytes exhausted (tried to allocate 600077440000000032 bytes) in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 50
I’ve searched around but can’t find anything.
Wordpress: 5.3
WPDM: 3.1.12
PHP Version: 7.3.23
PHP Max Input Vars: 3000
WP Memory Limit: 768 MB
PHP Time Limit: 120
We received a surge of downloads (~17,000) on the 30th of December 2020 from a relatively few number of IP addresses, all ‘Unknown browser’. This has skewed our download stats which we rely upon to report our conservation impact to donors so I need to clean the download statistics record so that it is accurate.
I have two requests to improve the stats area:
1. Please can you add a sort feature to the ‘Download history’ tab so that we can sort the downloads by ‘Browser’ and ‘IP’ to make investigation easier?
2. Can you add a feature to select and bulk remove download records (and at the same time also reduce the package download counter for each deleted download record)?
I work for a charity working to conserve coral reefs from the impacts of tourism. Our website https://greenfins.net/action-centre hosts a public download area where we share conservation posters and other materials. WP Download Manager has been brilliant so far and I’m grateful for the developers who have invested so much time into making and maintaining the plugin. This is very important for us so I hope that someone can help!
Thank you,
James
Hello,
I work for a charity working to conserve coral reefs from the impacts of tourism. Our website https://greenfins.net/action-centre hosts a public download area where we share conservation posters and other materials. WP Download Manager has been brilliant so far and I’m grateful for the developers who have invested so much time into making and maintaining the plugin.
We received a surge of downloads (~17,000) on the 30th of December from a relatively few number of IP addresses, all ‘Unknown browser’. This has skewed our download stats which we rely upon to report our conservation impact to donors so I need to clean the download statistics record so that it is accurate.
My specific questions are:
1. Is there a way of preventing or limiting automated bots from downloading files using the standard functionality of WP Download Manager, perhaps with a download cap or a notification if a visitor downloads more than 30 files? (as a charity we can’t afford to spend lots of money on additional add-ons or custom development)
2. Please can you add a sort feature to the ‘Download history’ tab so that we can sort the downloads by Browser and IP to make investigation easier?
3. Can you add a feature to select and bulk remove download records (and at the same time also reduce the download counter for the relevant package)?
p.s. I’m also experiencing the ‘Invalid nonce!’ error described here meaning I can’t export the history to examine downloads in a spreadsheet: https://www.wpdownloadmanager.com/support/topic/export-download-stats-history-returns-invalid-nonce-error/
This is very important for us so I hope that someone can help!
Thank you,
James
We built our woocommerce site and then determined our downloads needed enhanced security. They have worked together well for 2 years, but not so well now.
Do you really intend to walk away from this market?
Please simply click the Save Settings again for license key option from Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this time
Or,
1 ) Download the latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
2 ) Install the latest version and activate the license key.
thanks
For archive page, please use the latest updated shortcodes from here, https://www.wpdownloadmanager.com/download/wpdm-directory-add-on/, the shortcode has been updated. And for update plugin, please simply click the Save Settings again for license key option from Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this time
thanks
Hi,
Please simply click the Save Settings again for license key option from Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this time
thanks
This reply has been marked as private.
Thank you for your quick reply. I reinstalled the Advanced Access control and can see the options but the files are not showing up where they should. I see them in the “my downloads” however they aren’t showing up where I have a template. Does the template code below need updating?
<div class=’media’>
<table width=”100%” border=”0″ cellpadding=”3″>
<tbody>
<tr>
<td height=”10″ colspan=”3″>
<span class=”media-body” style=”text-align: left”>
<p style=”text-align: left; font-size: large;”>[title]<br>
<span style=”font-size: xx-small”>(updated: [update_date])</span> </p>
</span></td>
</tr>
<tr>
<th width=”85%” scope=”col”><span class=”media-body” style=”text-align: left; font-size: x-small;”>[file_list] </span></th>
</tr>
</tbody>
</table></div>
When a user logs in files are not showing up that they should have access to. It actually wasn’t working before I updated to the latest version so I thought I should update everything but it still doesn’t work. On the user dashboard it doesn’t show “my downloads” like it should and when I go to a file to select the user it should be shared with the option is not there.
Hi,
we have upgraded to V5.3.3, but still can’t get wpdm_category or wpdm_packages to work.
What we require is a list of downloads showing:
- All packages of the specified category and any child categories
- Filtered by one or more tags (i.e. win32 AND dropbox)
We have created a test page here. Category pse402b20308 is a child of category erp-scale-pse.
https://pocketprograms.com/wpdm-category-test/
Have you checked this option as I image attached,

from Downloads > Settings > Basic > Access Settings > When user is not allowed to download:, please check and let me know
thanks
Hello,
Please go to Downloads > Settings > Licence save settings again for license key option, that will regenerate the access token. Finally, go to plugins page and update will work fine this time
thanks
Sorry for your inconvenience, it is working fine now here, https://www.antarescooperativa.it/105-2/, you have to give the User Access from here too as I image attached,

from the edit category section, thus it should work. I have changed a small change for checking this issue,
When the user is not allowed to download > Block download links only from Downloads basic settings
thanks
I have added some new files (connected via Google drive) and the give a 403 forbidden error when trying to access the downloads. All of my older files will download perfectly, but the newer ones will not.
Hi,
Please simply click the Save Settings again for license key option from Downloads > Settings > License, that will regenerate the access token. Finally, go to plugins page and update will work fine this time
thanks
Thanks. Given I’m using a code provided by you on your website, perhaps you could update your documentation to reflect that the code may need tweaking to work.
The code I used is from this page: https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/
Which states:
“This Short-code will list All Packages/Downloads in tabular format with sorting and searching options:
[wpdm_all_packages login=1 thumb=1 items_per_page="20" categories="slug1,slug2,..." jstable=1 order_by="field_name" order="ASC/DESC" cols="title,file_count,download_count|categories|update_date|download_link" colheads="Title|Categories|Update Date|Download::155px"]
If there are things to change by the end-user, I just feel it should be clearer for your customers. I would certainly hope that any further advice you provide is not so condescending (ie. “just do it properly”), or I may look elsewhere for another solution for our website.
When I click download, it only downloads a text file that says “Sorry! Download is not available yet.”
Plus, it allows me to download it as many times as I want. I need it to only be downloadable ONCE per computer.
Yes, I can’t remember if I undid the setting I had — but the Pic Test I had the setting for Administrator only, I also had it set for Private and also set in a Category for admins only. So- before you log, if you go to Home Page, then drop down Down Load Page, all downloads are visible to the Public, and I don’t want that. 2nd If you login as a subscriber again on the Download Page all the Downloads are visible but the one, Pic Test has access denied when I believe it should not even be visible to a subscriber since it is only set for Admins.
Pete
fs55mj83 iS A TEST SUBSCRIBER
Again perhaps this is the way it works in older Utube vids setting the downloads to certain groups like Admin meant only Admins could see the download.
No.
You can go here: https://franksdata.com/wp2/download-page/ and see that the downloads are listed before you log in – I don’t want them listed so the public or anyone can see what download listing there are until the register and logged in.
Part 2 is when you do register and login, setting permissions for a download let’s say for just Admins, and or a category, regular Users still see the download but with an Access Denied attached to it, I’m not sure, it this is how it is suppose to work, but when I restrict a download to a group, I don’t think other groups should see it at all.
Example of the first is listed above, lmk, if you need access to the admin panel, it is only a test site for now.
Again thanks,
This was to go to the support/pre-sales but the page was blank.
So after experimenting with the Download manager program, I need to know how to make download files only visible to a specific group.
In the Add New File, Allow Access, I only put in Administrator, and tried different combinations of views (Public, Private) and what I see is what I do not want to show when I test using a user is the file for download with a tag Access Denied — and on the Login page it also list the files before you even log in — I do not want the general public to see the files to be downloaded, and when logged in I only want certain groups to view certain downloads not view all downloads with “Access Denied”.
So am I missing settings? Can’t Download manager dot it? Other?
Thanks for any help
yamiacaveman
You shall get from Downloads > Settings > Basic > Misc Settings, please check and please let me know if it works for you
thanks
Hello,
I am using the following shortcode
[wpdm_category id=”scouting” toolbar=”1″ cols=1 colspad=1 colsphone=1 order=”desc” items_per_page=”12″ template=”link-template-default-ext”]
This category has more then 1 download item, but when i load the page with the shortcode, it only shows the latest download.
When i open the category page itself, it shows all the downloads.