Search Results for 'all downloads'

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May 19, 2020 at 4:10 pm #128714

In reply to: Where do we find the update for WPDM – Custom Access Level ?

Nayeem Riddhi
Moderator

Hi,

If you are facing problem with updating the plugin, you can follow these steps too,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 19, 2020 at 1:57 pm #128698

In reply to: Form lock only triggers a single form view?

Jason Levandoski
Participant

I am using In Private Browser. When I fill out the Form 1 time, all other downloads are unlocked. No subsequent forms are displayed. So this setting seems not to be working.

-Jason

May 19, 2020 at 1:52 pm #128697

In reply to: Could the Form Lock be enhanced to be more be more like email lock?

Jason Levandoski
Participant

This reply has been marked as private.

May 18, 2020 at 10:17 am #128623

In reply to: Hide or no create page of download

Théo Leao
Participant

Hello
I can confirm that everything is fine as it was before. Thank you,
Do you have the possibility to set the visibility of all downloads automatically from public to private or do I have to do it manually?

Thank you

May 18, 2020 at 9:57 am #128619

In reply to: Hide or no create page of download
Théo Leao
Participant
Hello
Thank you for your intervention, but it didn’t have the desired result, on the contrary.
What did you change? Because the result isn’t what I wanted.

You can see in the picture above that the downloads (red) and the articles (green) are still displayed.

The only change is when you click on them. They don’t open anymore, it redirects us to “#”.

I found a trick to put all the download pages on visibility off, I’ll do it manually …

Can you go back to the action done on my site please because she didn’t solve my problem, on the contrary.

Thanks for trying to help me anyway.
- This reply was modified 4 years, 12 months ago by Théo Leao.
May 18, 2020 at 4:48 am #128601

In reply to: email link is broken

Matthew McCray
Participant

This reply has been marked as private.

May 16, 2020 at 4:04 pm #128454

In reply to: Download Manager updating to PRO

Nayeem Riddhi
Moderator

Hi,

Everything will have remained the same. You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 15, 2020 at 11:59 am #128370

In reply to: How can I add place holder in search bar of all download table

Nayeem Riddhi
Moderator

Hi,

Sorry for having patience, you just have to put the below code,

"searchPlaceholder": "<?php _e("Search here...:",'download-manager'); ?>",

in tpls\wpdm-all-downloads.php in download-manager folder line number between 47-48

For the next update, if you don’t want to lose it, please follow this doc for saving it in your theme,

https://www.wpdownloadmanager.com/doc/template-files/.

Regards

May 14, 2020 at 4:02 pm #128308

In reply to: User Dashboard Download Numbers Incorrect.

BGM
Participant

This reply has been marked as private.

May 14, 2020 at 8:54 am #128257

In reply to: Filter by custom taxonomy AND category

Nayeem Riddhi
Moderator

You can add multiple categories in the shortcode parameter, [wpdm_category id="Category Slug or Slugs"], have you checked the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. let me know.

Thanks.

May 13, 2020 at 10:43 pm #128233

In reply to: File List

Nayeem Riddhi
Moderator

Hi,

wpdm-all-downloads.php file is responsible for this [wpdm-all-packages] shortcode. you can edit this template as your own requirements. you can also follow this template files doc, https://www.wpdownloadmanager.com/doc/template-files/ for saving the custom template.

Thanks.

May 13, 2020 at 10:33 pm #128232

In reply to: Update Not Showing

Nayeem Riddhi
Moderator

Hi,

You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 13, 2020 at 6:52 pm #128226

Topic: Update Not Showing

in forum Download Manager Pro

Alex VanHaasteren
Participant

I am getting an error whenever I go to Asset Manager. Looks like there is an update so I went to update the plugin. Every time I do, I get “update package not available”. I go to the plugins page to update there and it says that the plugin isn’t available. Is there a way to update that won’t cause me to lose all of my downloads and settings?

May 13, 2020 at 6:20 pm #128225

In reply to: File List

Meggan Van Harten
Participant

This reply has been marked as private.

May 12, 2020 at 3:53 am #128073

In reply to: Download Manager Pro does not display featured image

Nayeem Riddhi
Moderator

Hi,

Template tag with [thumb] is working fine. But, custom height and width like [thumb_WxH] is not working. I have seen that you are using an old version of WPDM, can you try to update it to the latest version. You can also follow these steps for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from theDownloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.

May 12, 2020 at 3:15 am #128070

In reply to: Custom page / link template disappeared

Nayeem Riddhi
Moderator

Hi,

Have you created them from Downloads > Templates admin panel or they were manually created from scratch?

May 11, 2020 at 11:53 am #128006

In reply to: Thumnail: issue with transparent bg image

sisterg
Member

This reply has been marked as private.

May 11, 2020 at 9:50 am #127996

Topic: List of the downloads not available.

in forum Download Manager Pro

Fred Gekwell
Participant

Hello, we have two problems.

Before we had the problem when the item included a few links to download. When the customer click on the menu with the list of the downloads a webpage is stuck. And customer had to refresh the browser. Anyway he can not download the purchased item.
Ok, your support recommended change from Bootstrap 4 to Bootstrap 3. Good, seems it worked and all was fine before we get another problem.
We had this problem – https://www.wpdownloadmanager.com/support/topic/not-display-items-in-purchase-menu/
Ok, support change from Bootstrap 3 to Bootstrap 4 and now we have first problem again.

Can you help us to fix the problem with 1 problem? or it can be solution to fix both problems?

Best
Fred

May 11, 2020 at 6:09 am #127988

In reply to: Downloads not working in In-App browsers (like Facebook)

Tim
Participant

Hi there, yes, responsive is not the problem, if you just make the browser small or use a normal mobile browser.
You have to go to the facebook app (on the smartphone), then try to download something inside of the facebook app (and its own IN-APP browser). Shared Links are opened in an own browser e.g. facebook or other apps. You can only check it directly in those apps, not with a testing tool for responsiveness.

Please have a look at that, because this is a very urgent issue, as you can not make advertisements via social media, if the downloads not working within social networks when using the apps.

thanks

May 10, 2020 at 12:32 am #127917

In reply to: Account Purchases list broken

Rafal Wanowicz
Participant

So is it not possible to use Bootstrap3 ? as I really prefer how all the fonts and buttons looks. When you switch to Bootstrap4 the text on the Downloads-FreeAsset tabl for all of the packages overlapping the thumbnail image, that is the reason I disabled it.

May 8, 2020 at 6:45 am #127819

Topic: Downloads not working in In-App browsers (like Facebook)

in forum Download Manager Pro

Tim
Participant

We are using a combination of WPDM Pro, FileCart and Form Lock Addon.

If you try to download something from the website which is opened in the in app browser, you get https://www.dropbox.com/s/58g1zexlkqe61mj/Fehler_Download%20mobil-1.jpg?dl=0 those errors or the website doesn’t even load and you get a “Please check you internet connection” error.

Any Idea how to solve it?

The worst solution would be, to disable all downloads on mobile – but how does that work?

Thanks and best regards

May 7, 2020 at 1:54 pm #127743

Topic: Could the Form Lock be enhanced to be more be more like email lock?

in forum Download Manager Pro

Jason Levandoski
Participant

Email Lock is great, however, it is nice to have capabilities to capture more information from users with a form and have that response be sent to marketing departments etc.

The Form lock is ok, however, it does not prevent email spoofing like email lock. I would like the Form lock to be able to send out the unlock link to the users email just like the email lock. Only after the user clicks the link in email will they get the download unlocked.

I would also like Form locks to work properly so that they can be triggered for every additional download. Currently the setting “Show form everytime” does not seem to work properly. After the first form submission, all subsequent downloads are unlocked already without additional forms required?

Thanks,
Jason

May 7, 2020 at 7:57 am #127706

In reply to: How to create direct download link

Pablo Rivas
Participant

This reply has been marked as private.

May 7, 2020 at 5:30 am #127699

In reply to: Invalid licensed keys
Nayeem Riddhi
Moderator
Hi,

Are the keys are ok, or maybe some cache issue also can be payment/renew the order issue. if it is the payment-related issue, please contact support@wpdownloadmanager.com. I hope you shall get help.

You can also follow these steps if it may help you for updating plugin,

1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.

To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.

Thanks.
- This reply was modified 5 years ago by Nayeem Riddhi.
May 6, 2020 at 4:50 pm #127679

Topic: cols Parameter Affecting Subsequent Page Element

in forum Download Manager Pro
Linsey Perry
Participant
Hi!

I am building a grid of downloads using a featured image and title / download link.

My shortcode is…
[wpdm_category id="brochures" title="Brochures & Flooring Guides" template="5eb2d25e265b5" order_by="title" order="asc" cols=3 colspad=2 colsphone=1 download_link=1]

My custom template is…
```
<div class="knowledge-base-download"><a href="[download_url]">[thumb_200x200]
<b><a href="[download_url]" class="knowledge-base-download-heading" style="text-decoration: none;">[title]</b></div>
```
Two problems…
The first element after the wpdm_category shortcode is affected by this code. It looks like it’s throwing everything into a strange column layout, so I’m guessing it’s something to do with the columns.
Second, less critical problem, is that the title doesn’t appear. Any obvious issues? I don’t mind adding this manually, but while I’m here 🙂
Any ideas or fixes would be massively appreciated.

Thanks so much in advance!