Please give your page URL. When a user creates a package in the front end, it is also created in the backend Downloads > All packages section, and all values are saved with the related package. when you will create it from research fields, it will be saved in the research fields section. do you want a relation between frontend tags and research fields, like when user update package via frontend, it will also be saved in the research fields section? let me know.
Thanks.
Hi,
You are using an old version of WPDM. Can you update it to the latest one?
you can follow these steps,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
The auto-update is enabled now with the latest version. For updating the plugin, you can follow these steps,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
So i Just purchased the PRO version and followed your steps. It was installed and activated and shows on my plug in list. There is NOTHING on my WP dashboard. Your STEP #3 Go to Admin Menu ► Downloads Settings ► Private Messages Tab to configure the plugin:
Does not exist. Nothing was added to the dashboard as with all other plug ins, So where are these DOWNLOAD SETTINGS?
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Hi,
If you are facing problem with updating the plugin, you can follow these steps too,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
I am using In Private Browser. When I fill out the Form 1 time, all other downloads are unlocked. No subsequent forms are displayed. So this setting seems not to be working.
-Jason
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Hello
I can confirm that everything is fine as it was before. Thank you,
Do you have the possibility to set the visibility of all downloads automatically from public to private or do I have to do it manually?
Thank you
Hello
Thank you for your intervention, but it didn’t have the desired result, on the contrary.
What did you change? Because the result isn’t what I wanted.
You can see in the picture above that the downloads (red) and the articles (green) are still displayed.
The only change is when you click on them. They don’t open anymore, it redirects us to “#”.
I found a trick to put all the download pages on visibility off, I’ll do it manually …
Can you go back to the action done on my site please because she didn’t solve my problem, on the contrary.
Thanks for trying to help me anyway.
-
This reply was modified 5 years, 1 month ago by
Théo Leao.
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Hi,
Everything will have remained the same. You can also follow these steps for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > Licensetab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
Sorry for having patience, you just have to put the below code,
"searchPlaceholder": "<?php _e("Search here...:",'download-manager'); ?>",
in tpls\wpdm-all-downloads.php in download-manager folder line number between 47-48
For the next update, if you don’t want to lose it, please follow this doc for saving it in your theme,
https://www.wpdownloadmanager.com/doc/template-files/.
Regards
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You can add multiple categories in the shortcode parameter, [wpdm_category id="Category Slug or Slugs"], have you checked the doc, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/. let me know.
Thanks.
Hi,
wpdm-all-downloads.php file is responsible for this [wpdm-all-packages] shortcode. you can edit this template as your own requirements. you can also follow this template files doc, https://www.wpdownloadmanager.com/doc/template-files/ for saving the custom template.
Thanks.
Hi,
You can also follow these steps for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from the Downloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
I am getting an error whenever I go to Asset Manager. Looks like there is an update so I went to update the plugin. Every time I do, I get “update package not available”. I go to the plugins page to update there and it says that the plugin isn’t available. Is there a way to update that won’t cause me to lose all of my downloads and settings?
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Hi,
Template tag with [thumb] is working fine. But, custom height and width like [thumb_WxH] is not working. I have seen that you are using an old version of WPDM, can you try to update it to the latest version. You can also follow these steps for updating plugin,
1 ) Deactivate and delete the old version. You won’t lose any data.
2 ) Download latest version from here https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases
3 ) Install the latest version and activate the license key.
To enable the auto-update, login to your WPDM account from theDownloads > Settings > License tab. If login is successful and you have an active subscription then you can update the future releases right from your plugins page.
Thanks.
Hi,
Have you created them from Downloads > Templates admin panel or they were manually created from scratch?
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Hello, we have two problems.
Before we had the problem when the item included a few links to download. When the customer click on the menu with the list of the downloads a webpage is stuck. And customer had to refresh the browser. Anyway he can not download the purchased item.
Ok, your support recommended change from Bootstrap 4 to Bootstrap 3. Good, seems it worked and all was fine before we get another problem.
We had this problem – https://www.wpdownloadmanager.com/support/topic/not-display-items-in-purchase-menu/
Ok, support change from Bootstrap 3 to Bootstrap 4 and now we have first problem again.
Can you help us to fix the problem with 1 problem? or it can be solution to fix both problems?
Best
Fred
Hi there, yes, responsive is not the problem, if you just make the browser small or use a normal mobile browser.
You have to go to the facebook app (on the smartphone), then try to download something inside of the facebook app (and its own IN-APP browser). Shared Links are opened in an own browser e.g. facebook or other apps. You can only check it directly in those apps, not with a testing tool for responsiveness.
Please have a look at that, because this is a very urgent issue, as you can not make advertisements via social media, if the downloads not working within social networks when using the apps.
thanks
So is it not possible to use Bootstrap3 ? as I really prefer how all the fonts and buttons looks. When you switch to Bootstrap4 the text on the Downloads-FreeAsset tabl for all of the packages overlapping the thumbnail image, that is the reason I disabled it.
