Hi, i have a problem with downloads, at first i think only happen to my user but now i see others users has the same issue.
When i upload a file, i can not donwloads my same file but i can download the other files from others users, and the same happen when they uploads a file, they can not downloads their own files.
see screenshot: https://infonetla.org/wp-content/uploads/2021/04/Captura-de-Pantalla-2021-04-21-a-las-15.13.37.png
Hi Team,
From Membership page(https://www.smartzworld.com/downloads/membership/) if I click on checkout then the page is Blank – https://www.smartzworld.com/downloads/check-out/?wppm_task=checkout&plan_id=7749
In WordPress Dashboard for Membership plugin only paypal is available. I’ve added the addon instamojo payment gateway and configured it in wp premium membership but it is not showing instamojo and it is showing only the Paypal checkout option in Membership Pro profile page dashboard – https://www.smartzworld.com/downloads/dashboard/?udb_page=membership-plans.
It shows below error for paypal checkout: I think the currency should be INR for India.
{“name”:”UNPROCESSABLE_ENTITY”,”message”:”The requested action could not be performed, semantically incorrect, or failed business validation.”,”debug_id”:”887c9644b45a0″,”details”:[{“location”:”body”,”issue”:”CURRENCY_NOT_SUPPORTED_FOR_RECEIVER”,”description”:”This currency cannot be accepted for this recipient’s account.”}],”links”:[{“href”:”https://developer.paypal.com/docs/api/v1/billing/subscriptions#UNPROCESSABLE_ENTITY”,”rel”:”information_link”,”method”:”GET”}]}
Hello,
Thank you for adding the new option to duplicate downloads in 5.3.4.
By default users with the role of Editor are unable to see the Duplicate link for each Download in the ‘All Packages’ list. Is there a way to turn this on for Editors?
Cheers,
James
We’ve had a lot of issues with the current update, and only with the help of support here have been able to make it work. Recently, a download limit of ‘3’ was applied to about 40% of our packages seemingly at random. We were able to fix this with a simple SQL query to replace the ‘3’ with ”. Easy enough. However, now when someone starts a download after agreeing to our T&C, the file downloads twice at the same time. Anyone have experience with this? Ive tried disabling “Parallel Downloads” as that was the only setting I could find that sounded remotely close, with no noticeable change. Please advise.
I have enabled captcha, but downloading is still allowed without using it.
I’ve activated Captcha via downloads / settings / basic.
Captcha is there. No errors.
But anyone can download without verification.
Help please.
Hi!
I’m trying to install the downloads on my post pages, but the buttons are gone now. A time ago, it worked fine, but now I’m not able to download the files. Can you help me with this?
You can see the problem here: https://beemate.be/samen-op-virtuele-reis/
We have installed and purchased the mailchimp lock for downloads.
When we try to lock, we only see the options for: Must agree with terms, enable password lock and enable captcha lock.
Please help
I was using this shortcode [wpdm_category] – Query All Downloads From One or More Categories for a while, but after updated to the last version Pro 5.3.5 the shortcode doesn’t show any package.
[wpdm_category id="volunteering,covid-19-quarantine-and-pandemics,crisis-intervention-and-leadership,facilitation,first-emotional-aid,conflict-and-violence-management,grief-management,anxiety-and-stress-management,post-traumatic-stress-disorder-management,resilience" operator="IN" items_per_page=10 template="page-template-default"]
We figured out that the shortcode only show the first category, and when the first category doesn’t has any package the shorcode doesn’t sho any package, if I put a category with packages then it show the package but only for that category.