Hello, is there a way to automatically compress a .jpg file to a .zip file?
Alternatively open the download .jpg in a new tab?
Hello cosmin,
Now exporting as XML is working properly. I have adjusted Downloads > Settings > Upload Settings > Allowed file types for all file type by * option. please check now.
Thank you and regards
Hello @stopframemedia,
Sorry for this inconvenience.
I think you have just bought the wpdm and addons and at the first time you have to upload required plugins manually to your website. Addons menu is a very recent feature with the latest few versions. It may not allow the first installation.
However, I hope you can update wpdm and addons from Downloads > Settings > Updates
If you can’t update it directry from WordPress dashboard, Please update from here.
Let me know please if it works properly. Sometimes hosting permission doesn’t allow installation directly from website.
Thanks
Hello Chris,
Hope you are well.
Yes, it is possible to make a download list with custom icons.
You can use this shortcode:
[wpdm_all_packages] – List all downloads in tabular format in a page
There is a parameter to use in the shortcode:
thumb: Optional, if you don't use this parameter, the table will show package icon, if you use thumb=1, it will show the feature image thumbnail instead of the icon
I hope it will help you.
Thanks
Still investigating this. Another issue is that when we upgrade from V2.5.1 to V3.4.6 the users we’ve created are still there, but longer recognized, so no access to the downloads is given for any.
The user are still show their user/member classifications.
The subscribers in the new plugin version appear to be there, but when we go in to manage no information is there.
I have added a multiple user roles plugin to allow us to assign multiple roles to a single user. When we activate Pro Members V3.4.6 the options for assignment change.
It’s a really big issue for us. The old plugin causes a critical error, and the new version is not functioning properly.
Thanks again – Graham
Hi there,
I have updated the plugin to the latest free version(kept the old version as backup zip file in the plugin directory) and it seems all downloads are present. Here’s the reference screenshot.
However, your subscription is over that’s why the download plugin button is not present in the dashboard link I have shared before.
Regards
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Dear Nayeem,
Thnx for your quick response. In parallel I found out that using [WPDM_..] shortcode at the action buttons caused the problem. After replacing the shortcode by a copy of the download link, the downloads are executed properly.
Kind regards,
Jacqueline.
Hello,
We require some additional info like
Which PRO version you were using before?
Which older free version is showing all downloads?
Thanks.
Hello,
hope you are doing well.
– When a new User registered they can download 2 Files. But in the settings stand 1 Files per day. See Images.
– In the Stats stand that the User “guest” had download over 4000 Files. Who is this User? The User does not exists.
– For User I use the Plugin wp-members. Can I despense this Plugin and use yours? Can I transfer all User in your Plugin.
Thanks a lot.
Hi, I think I have used the Pro version before.
Yes with the older version, I could see all the downloads there.
Let me know the next steps please.
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I did the way you said, site is not breaking now. But all the downloads/packages are gone.
Hello Nicolas,
Hope you are well. Welcome to our forum. For installing the WPDM PRO version, you can check this doc,
Installation
And For query #2, updating to pro, you don’t need to set up all your downloads again, Free and PRO download packages will remain the same. I hope you have understood.
Thank you and regards
I downloaded a version from your website, when I replaced it with the current one, all the downloads were gone, like none was visible. I had restored the site for the same reason. What do I do?
Is there any way of having the form lock work so once one has been filled out, all downloads are available without filling in the forms again?
Rather than once per session per package – once per session all packages?
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Hello Richard,
As you are using the free version of wpdm, there is no option to update directly from wpdm setting. But there is a update option in the settings of wpdm pro.
However, the issue is solved. I downloaded the example file and found there is both email and date.
However, if you still face the issue with the pdf viewer, I would suggest you to clean site cache from Downloads > Settings > Privacy > Clear All Cache
I hope it will solve the issue.
Thanks
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Hello,
We have released the WPDM Pro and Premium package add-on update.
First of all update both of them and enable Downloads>Settings>Premium Package>Purchase Settings>Allow users to play mp3 files before purchase.
Also, enable Authorize MasterKey to download premium packages too located under Downloads>Settings>Premium Package>Frontend Settings.
Hopefully, your request is full filled now.
Thanks.
Hello etc,
Hope you are well. The Categories block has not orderby settings for now. However, you may use the All Downloads Table Gutenberg block. Otherwise, you may also can use the plain shortcodes too. You shall get the shortcode lists from here,
Short-codes
If you are using Elementor, you can use check this add-on too,
Elementor Addons
please check
Thank you and regards
Hello @riccardogt,
Hope you are well.
If you are using the latest version of wpdm, You can export downloads with all fields from the export menu of wpdm then you can set Categories, set visitor access, change the title for each file, add a description for each file, and also can set passwords for each file. or you can try wordpress default export option from Dashboard > Tools > Export menu.
For details you can check:
Bulk Import
There you will also find sample csv file to get more idea about it.
Thanks
