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You’re welcome.
BTW, in case you missed it, wpdm premium packages plugin has an interesting feature, we added recently, you can create payment link even without creating new product, we call it dynamic product. It was added recently. It may come handy in your any future project :).
However, let us know if you need any other assistance :).
Hi WPDM
We often get requests from clients, who cannot see the preview of our PDF-files, but instead just sees the source code in a frame.
We just had a new incident on this page: https://lyngdorf.steinwaylyngdorf.com/downloads/lyngdorf-catalogue-2022/ – when I view it the PDF file shows nicely with a preview, where I can scroll through the PDF without having to download it.
But often the visitors see it as this https://www.itchmarketing.dk/hubfs/Skrald/image002.png
We’ve been troubleshooting it internally. It happens across all browsers, both Chrome, Edge and Safari (100% updated).
Could you help us solve this problem?
Sorry, actually my fault, I thought you were trying to expire order as soon as user downloads an item.
However, please use this:
We have added the hook for the next update.
We just went through a mess of an update, our website was down briefly, but everything – and I mean everything – is now up to date.
PHP64 version 7.4
Download Manager version 6.3.1
WordPress Amazon S3 Storage Plugin version 3.1.1 (in the list it’s the WPDM – Amazon S3)
WPDM – Elementor version 1.2.2
WPDM – OneDrive version 1.0.1
Wordpress 5.7.8 – ok, that’s not updated. Does WPDM need 6.1.1?Note that the first two are paid for and licensed, in my current account. However, the S3 Storage Plugin doesn’t show up as registered on this page: Downloads->Add Ons. This happened when I removed it while upgrading and added it again.
Downloads -> Settings -> Updates shows wpdm-amazon-s3.zip shows version 3.1.1 activated.
However, if I go to “All Packages” or “Add New” and then click on “Select from Amazon S3” an initial screen comes up, but then just hangs.
So, we can’t post our update, and the media is upset with us 🙁
Other stuff:
Elementor / plugins all updated
Elementor Pro (I just purchased it, a previous website dev had installed it)Site used to work fine a year ago when we made a download link.
The site is https://www.dworldvr.com
Please help! Thank you.
== John ==
Downloads work for logged in users but non logged in users get file expired message to public ie available all files
In reply to: User dashboard and pending file
Hello,
Thanks for your reply.
1. You are welcome.
2. If any user is assigned to any file, then he will automatically visit the downloads from frontend
3. You can view it from front end. You can set the allowed users to manage files from the below setting. So, user will be able to view/manage pending files from the page that is created using[wpdm_frontend]shortcode
Allowed user role will see those like below:
Also as an admin you can manage it from your wordpress dashboard
Let me know for further assistance.
Regards
TanvirAllow a team owner/school admin/buyer to purchase on behalf of team members and manage accounts/licenses.
– Owner / buyer buys 10x units of product
– Owner / buyer can then invite team members by email or add them to a group somehow if user has created an account on the site
– Members of the team can use a license for a product (take up a seat) through their own account and keep track of their downloads
– Members can be added / removed from the teamIn reply to: User dashboard and pending file
Hello Floriana,
Thanks for the details.
1. updated the template file in child theme. in download-manager directory there. it hides the last 5 downloads
2. For sharing file specifically with user you need the below addon. Then there will appear a menu My Downloads. Clicking that will show the assigned downloads3.Pending downloads can be viewed from all items menu.
Regards
TanvirI’ve installed the webhook add-on and view downloads, but I also need to see who downloaded the user and their registration data.
I created a registration form that extracts various data, and it would be useful to report them in the spreadsheet that I have once the download request has been sent (always to a user already logged in)
Topic: Download snapshot versioning
I’d like users to be able to download the latest version of a product they owned at the time their access to it expires, regardless if their access expired or not. In other words, users access expires at version 1.1, then version 1.2 is released. User should still have access to version 1.1, but not have access to v1.2.
Currently, I believe a only solution for this is to:
– 1. Use unique attached files for each version update
– 2. Store the version info / ids of the files against the user account meta with each version update if the user’s access hasn’t ended. If it has ended, don’t store info against their accounts.
– 3. Before allowing access to a download, check what versions the user has access to and display only the versions they have access to by checking the meta data stored against their user account.I believe this solution will work, but I’m not sure if updating meta for each user’s account each time their is a product update is an efficient solution if there are many users. Maybe not a huge issue, but seems a bit hacky.
Is there a better way about it or something built in I’ve missed? I know there is version/date for a file that’s attached, but changing that and granting access only to that version if their account has access would mean they wouldn’t be able to access previous versions they owned at the time their account expired. I don’t want users to get cut off from downloads if there account isn’t up-to-date, I just don’t want them to have access to updates that came after their account expired.
Thanks
I want to show top downloads on a page with Link template :- call to action 4.I want options to change the number of columns per device. I cant seem to do that using WPDM top downloads for Elementor as there are no options to set this display. I can alternatively use the Packages plugin for Elementor but I don’t see how I can put the top downloads parameter on the parameters available.
In reply to: Mollie payment system
Indeed it is still not possible to pay a membership with Mollie.
Can you tell me how long the customization will take?
Will it be working again soon?So if I understand correctly. A Memebership for downloads can only be payd with paypall at this moment, right?
In reply to: Downlads showing as Blog Post page
Hello,
I have inspected the issue. You need to create a separate single post type for wpdm. There you need to remove the sidebar for downloads template.
single-wpdmpro.php
the template for custom post type “wpdmpro”, will show WordPress Download Manager Package details when you open a WordPress Download Manager package URL. Usually, you can create a copy from single.php and rename it to single-wpdmpro.php in active theme directory.Let me know for further assistance.
Regards
TanvirIn reply to: Download error: Warning: Illegal string offset
When trying to download some files, I am getting this error repeatedly, especially on Chrome browser:
Warning: Illegal string offset in /public_html/wp-content/plugins/download-manager/libs/class.DownloadStats.php on line 27
Can you please advise:Site: https://www.pnicorp.com/
Wordpress: 6.1.1
Download Manager: Version 4.6.2Thank you
HI, we purchased Special package but within downloads, we are not seeing BUDDYPRESS integration plugin
Pls enable access to all plugins
After more investigation we think it is a conflict between the updates with this plugin and the memberpress plugin we are using. Currently transferring all downloads over to the memberpress download manager as this addon is integrated to memberpress. We have 176 files to transfer over! No further investigation on your end on our behalf is required, but thank you for your prompt response.
Version 3.2.67 | By W3 Eden, Inc. | View details | Changelog | Docs | Support Forum
Since running this update the downloads across all pages have stopped working.
NO issues at all prior to running the update.
There are no add ons
Hi,
Recently I have observed that when downloading a .apk file extension file on a mobile phone (I used an Android phone) after download is complete the .zip file extension is added automatically.
So, the actual file .apk becomes .apk.zip.But in fact, it is just the file extension is changed to .zip but the content is not zipped. The content actually remains that of the .apk file.
If I rename the .apk.zip to just .apk the file accessible.I have tried downloading the same on a Desktop browser, there I just got the .apk file extension normally.
This is a reference link:
https://cyanogenmods.org/downloads/shamim-sgcam-8-7/I am referring to the Download link at the end of the page (Attached files section) not the very first Download link that usually downloads a zip package.
If you need some more info, please let me know.
In reply to: /mnt/downs works for downloads, not uploads
In reply to: /mnt/downs works for downloads, not uploads
Hello – I have a site that has used Download Manager for years to deliver free video test materials which are often gigabytes in size – I use the free Download Manager since my needs are easily filled by that.
I haven’t had to upload anything for a while, but now when I do click on “Select from Server” it sends me to a popup named “Server File Picker BETA” – but that only allows up to the public_html directory. DM has always allowed and I have always used a /downloads directory in the /mnt directory on my server.
Downloads from the /mnt directory still work fine! I just can’t put a new file in there and direct DM to it.
Did the software change? …adding that limit or is my Beta version of File Picker not updated or am I not seeing something else that allows DM to use the /mnt directory. I would really rather the downloads be off the var/www site since I don’t want to have those huge files to back up when backing up the site. (As it is now, any new file dragged into the “Drop Files Here” goes to /wp-content/uploads/download-manager-files.
Thank you.
In reply to: Shortcodes not working
Hi,
That page built on Gutenberg using the following plugins and blocks:Theme:
WP Attire – https://www.wpdownloadmanager.com/download/attire-allinone-wordpress-theme/Plugins:
1. Attire Blocks – https://wordpress.org/plugins/attire-blocks/
2. WPDM Gutenberg Blocks – https://wordpress.org/plugins/wpdm-gutenberg-blocks/Blocks:
1. Section
2. Call to Action
3. Category Card
4. Heading
5. Paragraph
6. Packages
7. Post GridBut category page like this [private]https://www.morsemicro.com/downloads/datasheets/[/private] totally depends on theme.
In reply to: Error 500
1. We know there needs to be a bug fix from earlier in the thread. Clicking a single download from Package was creating a zip even though I did not click the Zip button. This was creating huge loads on the server for no reason resulting in the original 500 and timeout error..
2. The Download Count Limits and Expiration Date is not followed for Form Locked Packages.
Right now Form Locked seem to be set to 3 downloads.. If a package has more than 3 files, the person needs to do several Form Submissions to get all files.. That is not good..3. Lack of Scrolling in FormLock link page – Which you provide partial fix.
4. There should be a way to turn the ZIP Package button on and off at the package level. Some packages with small files, a Zip would be great. However, a package with large files, a zip is not good.. Right now your partial fix has totally disable ALL zip which is not so great at all..
-Jason
In reply to: downloads by category shortcode help
OK, i got the above shortode from here
https://www.wpdownloadmanager.com/doc/short-codes/wpdm_category-query-all-downloads-from-one-or-more-categories/[wpdm_category id="Category Slug or Slugs" operator="IN" title="Custom Title Here or 1" desc="Custom Description or 1" toolbar="1" paging="1" orderby="field name" order="asc or desc" items_per_page="10" template="Template ID" cols=4 colspad=2 colsphone=1 async=1]
And am working on creating a template that fits my needs, thanks
Hi there,
We have downloaded and tried to twice install the plugin as per the link and it now shows that the 6.2.9 ( 1.9.6.) installed.
We have re-cleared the cache with Purge SG Cache but we still see a spinning download
See here : https://healtheducationpartnership.com/free-resource-downloads/
Any more ideas please? The client is not at al happy with the product and its inconsistencies, as it has now been over 6 weeks
Regards
