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Search Results
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In reply to: Create Paylink
Hello,
Thanks for contacting us.
In case you missed it, wpdm premium packages plugin has an interesting feature, we added recently, you can create payment link even without creating new product, we call it dynamic product. It was added recently. It may come handy in your any future project :).
Regards
TanvirIn reply to: Multiple errors (Download, shortcode, accesses…)
Hello Daniel Téllez García,
I have come forward with the information that, you have to select user roles too for allowing upload in Dropzone from
Downloads > Settings > FrontEnd Access > Author Dashboard > Allowed User Roles to Create Package From Front-endas I image attached,
It is working properly now here, http://danielt171.sg-host.com/sample-page/.
Please check and let me know
Thank you and regards
In reply to: Dealing with larger files
Hello Hamid Ali Anjum,
Hope you are well. For cloud storage and download files, you can check our both free and premium plugins
https://www.wpdownloadmanager.com/downloads/cloud-storage/
They all are helpful. You may choose better which is suitable for you. please check and let me know
Thank you and regards
In reply to: Stats pulling “Guest” user
Hello! I’m asking for help with a security issue. Due to massive accesses on my site the host blocked it eventually. I know there is a bunch of possible reasons but since it concerns the database and the Download Manager is the most important plugin (the site is for downloading only) I wonder if there is a way to solve this via the settings in the Download Manager / PHP files. Even though the downloads are password protected, I thought maybe a captcha would help?
I checked the site with firewall and malware scanner but it seems alright. I assume some bots ar misusing the download directories or similar. Do you have an idea or maybe could have a look?
I would be glad to share the credentials if needed.
Best Regards!In reply to: Hidden Downloads Page and Access Denied
Hello Nex-Tech Creative,
Hope you are well. You can check our shortcodes which are available for login users,
You can also check out this plugin too,
please check and let me know
Thank you and regards
I am wanting to create a page that is hidden on the front end of the site and only available once a user with the access as “Subscriber” logs into the site through the Download Manager login portal.
On this page, this is where we will have all protected files and documents shown and available. Again, I do not want this page available until someone logs in.
Also the ACCESS DENIED button is showing up on all 3 test files, even when logged in as a Admin or Subscriber.
I can send a Suscriber login account for testing if needed.
This is the page that shows the files that I wont to only be displayed if user is logged in.
https://nextechi23.sg-host.com/shareholders/shareholder-documents/
In reply to: Guest downloads
Hello, Sorry for the confusion. If you want to block downloads for the guest, you need to remove “All Visitors” from package it self or any selected category and select the roles/plans you want to allow download from “Allow Access” option.
In reply to: User dashboard elements – no sidebar
In reply to: Email translations
Hello,
All you have to do is edit the related templates from
Downloads > Templates > Email Templates
Those templates are not translatable from Poedit.Regards
TanvirIn reply to: Upgrade to 6.2.9 and docs aren’t showing
In reply to: Upgrade to 6.2.9 and docs aren’t showing
You can check the below docs to check updated shortcodes
In reply to: Upgrade to 6.2.9 and docs aren’t showing
Downloads List shows up fine.
https://apollosat.com/all-downloads/Individual Download pages are showing Critical Error: (every download page, examples below)
https://apollosat.com/download/vhf-radio-hx380mh73a-fact-sheet/
https://apollosat.com/download/icom-m400bb-instruction-manual/
https://apollosat.com/download/acr-resqlink-ais-plb-450-comparison-chart/
https://apollosat.com/download/globalfix-v5-user-manual/I have tried removing and reinstalling the plugin, did not work.
Do you have any further suggestions?In reply to: Plugin Conflict – WPDM Amazon S3 and ElementsKit Pro
In reply to: On chrome and edge some pdf files not downloading
Hello again,
I have checked your issue. The issue is appearing from the
[wpdm_all_packages]shortcode. I have also checked from a general page adjustingjstable=0parameter. Thus it is working properly here, https://www.trikdis.com/wpdm-test/. It also has been checked that the issue is not appearing from all packages like the pdf file attached packages, it is coming maybe some apk file attached packages. The page you are claiming for the issue, https://www.trikdis.com/all-downloads/, I think it maybe conflicting with other scripts forjstable=1. please check and let me knowThank you and regards
You can check the
Downloadcolumn width100pxor other column widths from here, https://www.wpdownloadmanager.com/doc/short-codes/wpdm_all_packages-list-all-downloads-in-tabular-format-in-a-page/. Thus you can adjust the container width. please check and let me knowThank you and regards
In reply to: On chrome and edge some pdf files not downloading
This time after deactivating Simple SSL nothing changed. But I’ve noticed when I copy the download link manually file downloads.
I recently discovered that my site can’t connect to Amazon S3 when Elementor, WPDM Amazon S3, ElementsKit Lite, and ElementsKit Pro are active (NOTE: ElementsKit Lit is required to activate ElementsKit Pro). Under Download > Amazon S3, the buckets never load. Also, in Downloads > Settings > Cloud Storage, I just get the spinner and can’t change any settings. Not only can I not select any buckets from the backend, but when someone tries to download a file on the front end, they get the “There has been a critical error on this website” message. If I deactivate ElementsKit PRO, then I can access S3 buckets on the backend and downloads from S3 work again on the front end. In my next reply, I will provide screenshots along with admin access and the ElementsKit Pro plugin file so that you can test and troubleshoot the issue. I am running Download Manager 6.3.6 and WPDM Amazon S3 3.1.4.
Steps to reproduce:
1. Elementor, ElementsKit Lite, ElementsKit Pro, Download Manager Pro, WPDM Amazon S3 installed and activated.
2. Buckets won’t load in the backend and downloads from S3 don’t work on the front end.
3. Deactivate ElementsKit Pro and then Amazon buckets load in the backend and S3 downloads work on the front end.I have tested with all other plugins disabled, a default WordPress theme active, and all modules and widgets disabled inside of ElementsKit Lite and Elements Kit Pro.
Hi i see it is working, but for me the explanation or the behavior is confusing
On the explanation from this post (https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/) you’re saying:
and Package Access = Package Access empty + Category Access(Subscribers) = Subscribers
or Package Access = Package Access(subscriber) + Category Access(Subscribers) = SubscribersSo in my understanding, from this answer, if we set permissions to the package as “EMPTY” and then set the category permissions to some role, the permissions for that role should be granted to the packages as well
But it seems that for the package to be displayed in the category downloads page, its “Allowed Access” settigns cannot be empty. ¿is this correct?
Thank you
In reply to: On chrome and edge some pdf files not downloading
I was logged in because our client called us that the web page is messed up 🙂 and I saw that you changed to the default theme and the element was turned off, at that moment all downloads worked fine. And I understood that the Elementor is the cause. Yes? So what should I do?
Hello guys, on Chrome, some pdf downloads are not working. On Edge, I get a message that some PDFs cannot be downloaded securely. What should I do? What could be the problem? And how can I research this problem?
I tried to disable all plugins. Clear the cache. Reupload the file. Downgrade WPDM plugin.
I noticed that when copying the link from the button and opening it in a new window, the file downloads without a problem. https://www.trikdis.com/all-downloads/
Thanks 🙂
Good morning.
I’ve been poking around with the free version of WPDM trying to add several download categories and restrict its access to some user roles. So as said in this reply (https://www.wpdownloadmanager.com/support/topic/restricting-downloads-via-category/) i’ve:- created a category
- set permisions based on the desired roles
So it shows like this:
(https://pasteboard.co/xuOOavtx68VD.png)Then added a couple of downloads (packages) set “Allow Access” to empty and and added it to the given category, so for example this is are one package settings:
But this didnt work. The Download Category archive page is public so any one can see it and donwload the files, and also the downloadable files are public available.
(https://pasteboard.co/MoO0I1NBV4Tm.png)
I’ve upgraded to the PRO version but the problem persists, so it seems there s something i’m missing herePlease, what are the right steps to:
- Create a role based category archive page
- Limit downloads to roles set on the category.
Thank you very much
In reply to: API file downloading
