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You have closed my earlier topic without answering my question. My original description of the issue was: I have WPDM Pro installed on my site v4.6.8 and upgraded through the plugin to the latest version (v4.6.9). However as soon as the update is complete, the “Downloads” menu item disappears and all functionality is gone. Fortunately I have been able to restore it by adding the plugin again, but it has happened several times now and is concerning because my clients can’t access their documents without it.
WPDM seems to work normally when I leave it at v4.6.8.Your advice was to delete and reinstall the latest version of WPDM v4.6.9 via the plugins page and then you suggested to try doing it via FTP. The issue I have (as I stated several times in my replies) is that I don’t have access to a downloadable version of v4.6.9. I purchased the Special Pack and the downloads are for that only includes v4.6.8.
The only way I can access the v4.6.9 is via the settings/updates tab within WPDM on the WP dashboard.
Hello,
I emailed sales to arrange to get my plugin installed and configured and I would like to proceed with this (I saw somewhere that you can set up for $75).
I am hoping to get this done as soon as possible so if you could let me know a timeframe please. I have included the email I sent, for your information. Once I hear from you I will give you more information (and ask for more information) about what you need from me to get things moving.thanks,
FionaEmail contents:
_______________________________________________________________________________________________
I am considering getting set up done of my purchase of the eCommerce solution pack and Membership Pro.I want to use the plugin to enable me to sell two things
1) stock photos on my website
2) a membership option for maintenance plans for website (monthly payments)
3) a monthly membership option for a access to a library of templates.I would like to be able to upload the photos myself for the shop, but would like my website configured so all I have to do is upload the images for sale.
Can you please get back to me about doing this. ?
I want it to be accessible from a page (or pages) within my website and with the same design, so the plugin is being used to enable electronic downloads, membership and payment options.
I have a few other questions but I will wait to here back from you.
Your response:
________________________________________________________________________________________________________________
Hi,
Thanks for purchasing.
Yes, those can be done easily, may you please post here https://www.wpdownloadmanager.com/support/forum/download-manager-pro/ so that our support team can help you with the setup.Hi i need the download to open in a new page which shows some details about the downloads and then the download starts automatically
1) User clicks on the Download Button
2) It takes them to an other page which shows ( The download should start shortly.)
3) After a few seconds the download automatically BeginsOr can we give a lazy load in the product page itself instead of the user redirecting to another page, im even ok with this
Can this be achieved if yes, please guide me
Thanks and Regards
Anand RKI have WPDM Pro installed on my site v4.6.8 and upgraded through the plugin to the latest version (v4.6.9). However as soon as the update is complete, the “Downloads” menu item disappears and all functionality is gone. Fortunately I have been able to restore it by adding the plugin again, but it has happened several times now and is concerning because my clients can’t access their documents without it.
WPDM seems to work normally when I leave it at v4.6.8.Topic: Manual Download Approval
I have seen this as a feature request on older posts, but nothing current. Is there a way to manually approve downloads? Here is how I would like it to work:
1. New user fills out a form providing information such as name, email, company, phone, etc.
2. An assigned administrator recieves an email that a user has requested access. This email will contain the information that the user filled out on the form and a link to approve the request.
3. Once the request is approved, and email will go out to the user who requested access with a download link.Is this possible with any combination of add-ons or third party plugins?
Thanks,
MarkTopic: How to install the language?
Hello guys. Even with the free version and now with the pro version, I can’t find a way to translate my wpdm to my language. Every other plugin is ready and translated, the “downloads” session of my site is the last one I’m working on, to start with the site, but I can’t translate wpdm in any way.
I’m trying to use this file name (when using the free version it was download-manager-pt_BR.po/mo):
wpdmpro-pt_BR.po/moAnd I sent it inside the folders:
/public_html/wp-content/plugins/download-manager/languages/
/public_html/wp-content/languages/
/public_html/wp-content/languages/plugins/No one worked.
So I installed the loco translator to see what does it say, and it shows my 100% translated file there (it’s syncronized already), as wpdmpro-pt_BR.po (it also shows German, Italian and Spanish – that are inside wp-content/plugins/download-manager/languages/ ):
Portuguese (Brazil)
Edit | Copy | Delete | Info
100% 0 wpdmpro-pt_BR.po 3 de setembro de 2017 14:23 AuthorThe Download session, frontend and backend are in english, I don’t know what to do to make it my translated file.
Can you please:
1) Confirm if for pro version, the name is wpdmpro-xx_XX.po/mo?2) Confirm the correct directory to put the files?
If I’m right with the names and directory – I think so, because Loco read it – so why it continues in english?
Thank you so much.
Hi,
None of my downloads are working in any browser except Chrome! If users attempt to download using Firefox or another browser they receive a notification that the download link has expired. I´ve attached screenshots of the message. I have not set any expiration date or any kind of download limit on any of my packages. I´ve tested it myself in a number of browsers, and it´s the same issue. I´m launching a marketing promotion TOMORROW and need users to be able to download the material!! PLEASE can you help resolve this issue!I have set up package settings Allow Access to subscribers.
However, non-logged in users are able to download files
Checkout
Select Grade as Overall and Resource as Training Toolkits
and you can see them
I’m building a tour company website and I want to add a download link – Download Itinerary – to each of the tour pages which users can download if they login or register e.g. they click on link asking them to login/register to download and are then redirected back to page where download link is now available or something similar.
At the moment, when user logs in/registers using [wpdm_login_form] or [wpdm_reg_form] shortcodes, they are then asked to Go to Dashboard, but once they get to the dashboard ([wpdm_user_dashboard]), they then have to manually navigate back to the page with the file they want to download (see screenshot attached) which is not intuitive. Is that correct?
Also, on the Dashboard page, the Download History, Edit Profile and Logout links lead to 404 pages.
Finally, is it possible to use the Google Drive add-on to host my downloads and still protect files initially by making users log in or register?
Would appreciate you support. Many thanks,
ShaneTopic: Invalid Post Type error
Hi, I just did an update and now I am unable to access via Admin on either the ‘Downloads’ link, ‘All Packages or ‘Add new’ – I just get a ‘Invalid Post Type’ error.
This is also impacting things on my live site where the accordion is no longer working. https://contactcentrecentral.com/contact-centre-white-papers/
Please advise urgently, many thanks, Justin
Topic: My download page disappeared
Hi! I need some help. I had an ad running but the content of my page disappeared. When I clicked into the product download page, it was totally blank. Not even my header showed up. None of my other downloads had the issue, just the one. Can you give some kind of explanation? I saw somehting in the forums about it happening to someone else, but there was no response.
Hello,
I have a big problem. The update from WPDM 4.6.4 to 4.6.8 leads me to a crash of WPDM. WPDM is no longer visible in the left sidebar.
If I want to make the update, I go like this:
I go to the menu item “Downloads” and “Settings” on the left sidebar. There I click on the menu point “Updates”. After my registration I am informed that I can update from version 4.6.4 to 4.6.8. When I click on the “Update” button, the update is performed. When I call the page again, I get the message “Invalid content type.”. The WPDM has then disappeared from the left side menu.
How can I update without crash?
Many Thanks
Holger
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