Search Results for 'all downloads'

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Jun 24, 2024 at 1:26 pm #196591

In reply to: Update not properly working

Nayeem Riddhi
Moderator

Hello Cornelis Bockemühl,

Hope you are well. Thanks for writing to us. I think your other issues have been resolved without Advanced Access Control add-on update.

For updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.

For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated,

For updating WPDM add-ons, please download your plugin from here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases,
And update manually from the wp-admin dashboard Plugins > Add New option. I hope, thus it will resolve your issue. For the Download > Settings > Updates option will not work properly for some server settings. please check and let me know, if you have any queries.

Thank you and regards

Jun 24, 2024 at 10:15 am #196582

In reply to: Remove Thumbnail from categories / lists

Rita
Member

Hi, thanks for your quick reply!
Yes indeed, I am talking about Downloads > Categories > View Of a Single Category. So after choosing a category, there are all the download packages of this category. Hope that helps
Kind Regards

Jun 24, 2024 at 8:20 am #196577

Topic: Remove Thumbnail from categories / lists

in forum Download Manager Pro

Rita
Member

Hi!
On our page every download package has a thumbnail image and the packages are categorized from 1-22. When choosing a download in detail the display of the thumbnail is okay but the thumbnail also is displayed when using the categories. Since there are a lot, by clicking on a category all thubmnails of all downloads are loading and this is too much for our server. My question is how to avoid that thumbnails are displayed in the categories/lists?
Thanks!

Jun 20, 2024 at 8:39 am #196516

In reply to: Help search files

Nayeem Riddhi
Moderator

Are you using WPDM free version? Does the menu is Downloads > All Fils, please confirm on it for better understanding.

Thank you and kind regards

Jun 17, 2024 at 10:06 pm #196465

Topic: Move all downloads to another site with settings

in forum Download Manager Pro

Dave Bergin
Participant

Is there an easy way to export all downloads and WPDM settings from one site to another? I used WP All Export before but it wasn’t perfect and didn’t export the settings.

Jun 14, 2024 at 2:55 pm #196418

Topic: Server load performance issue that grows over time

in forum Download Manager Pro

Rich Root
Participant

We are using Download Manager to mainly serve drivers to our customers.

The WPDM plugin, when on, leads to severe performance issues of the site, where pages that use the plugin’s shortcode can exceed 70 seconds of load time and affects load times of the rest of the site because it hogs server resources. There have been instances where the entire site has become inaccessible due to the server CPU load going beyond maximum and the only solution was to deactivate WPDM.

We have moved the site to a new server configuration once and then upgraded the server specifications to a level that way exceeds what a site like this should need (VPS, 8-core CPU, SSD storage).

The issues persist. Logs have shown that the MySQL process is what is burdening the CPU causing the slowdowns – where, again, deactivating WPDM is the only remedy.

While deactivating and re-activating WPDM solves the issue temporarily, the issue returns over time. We have taken to writing a script that automatically deactivates and re-activates WPDM.

It’s not unlike a memory leak in hardware drivers. Or as if there’s some cache filling up and not being flushed.

We use email lock only on the first download of the user’s session. We use default stats collection settings.

We have enabled and disabled various general settings such as Resumable Downloads and Output Buffering. We have turned off Zip Caching in the settings and do not offer files bundled in a Zipped package (in other words, we only allow downloads of single files, no packages).

Before choosing this plugin we had not noted complaints about speed or performance, as support pointed out in the “PDF viewer” thread, however, we are having issues similar to that person. Perhaps a change in your code during the first quarter of this year has created a new issue?

Anyway, we like WPDM otherwise and have the PRO package. However, if this can not be resolved we can not continue to use WPDM. Hopefully, you can fix this.

Jun 13, 2024 at 3:52 pm #196387

In reply to: PDF Viewer – Errors Occurring

Rich Root
Participant

We are having the same exact issue except our users are not downloading PDFs but driver files. The issue is our logs report massive resource usage by this plugin. A list of downloads generated, for example, by wpdm_all_packages, takes up to 40 seconds to appear.

Jun 11, 2024 at 2:20 pm #196324

Topic: Export / Import from Old Website to New Website Downloads Not Working

in forum Download Manager Pro

highlandmultimedia
Member

Hi there

I have a client website with a downloads section I am trying to get working from the old site (see login information in private reply below..) , which I want to transfer to the new site https://www.familyservicens.ca/downloads/ (does not require login)

I did an export and import using wordpress tools for this, it created the XML file, which I imported but the links do not work.
The XML file is so small, I don’t think it properly downloaded any of the files because when I check the master link, it produces an error… sorry file not found.

Can you please help me figure out how to get things working correctly. Happy to continue this chat via email.. contact@highlandmultimedia.com

Jun 11, 2024 at 12:36 pm #196319

In reply to: 404 page after language switch

Rene Daniel
Participant

This reply has been marked as private.

Jun 11, 2024 at 10:18 am #196310

In reply to: Download Link Button Not working

Larry Longton
Participant

Hi

Thanks for working on this.

However the login page has 3 forms on it: https://staging.heskins.com/login

Also, the Downloads page (https://staging.heskins.com/all-downloads/) is still linking the logins to wp-login.php and they are still not working.

Jun 11, 2024 at 8:17 am #196305

In reply to: Download Link Button Not working

Larry Longton
Participant

Hi

That’s what’s confusing. The link you posted works but if you go to: https://staging.heskins.com/all-downloads/ and click on that Login link while not logged in. It doesn’t do anything but if you right click on open in a new tab it works and opens https://staging.heskins.com/wp-login.php?redirect_to=https://staging.heskins.com/download/h3512-surface-primer-no-toluene/

However, we would want this to work and to link to the DownloadManager login link not the WordPress link. Which I assume would be:

https://staging.heskins.com/my-downloads?redirect_to=https://staging.heskins.com/download/h3512-surface-primer-no-toluene/

Jun 10, 2024 at 2:46 pm #196287

In reply to: Download Link Button Not working

Larry Longton
Participant

Actually, Can we setup a bespoke login page for Downloads rther than sending them to the main login page? This is something that we need and might fix the issue?

Jun 10, 2024 at 12:43 pm #196282

Topic: Download Link Button Not working

in forum Download Manager Pro

Larry Longton
Participant

When the system tells someone to click the login link to download, the link isn’t working? It works when yuou right click and open in new window though?

Here’s the page: https://staging.heskins.com/all-downloads/

Jun 7, 2024 at 9:33 am #196168

In reply to: need full demo data for import

morgan
Participant

This reply has been marked as private.

Jun 5, 2024 at 10:29 am #196138

In reply to: How to create a layout with download page

Tahasin
Moderator

Hello, SHIV

I hope you are doing well.

You can check WPDM Directory add-on, it will help WordPress Download Manager users to show all categories and downloads on a single page with different styles.Here is the overall structure of the directory add-on. Category View, Subcategory View.

For more demo, pay a visit here

Kindly check and let me know.

Jun 4, 2024 at 2:47 pm #196107

In reply to: How do I see all downloads assigned to a User?

79DESIGN
Participant

Better make it fast, or we will request a refund.
We are already looking at alternatives, as this flaw is a BAD one.

How can your developers not have thought about this?!
As a “Manager”, you manage people or you manage the Downloads. You cannot manage the downlaods on this website at all.. as NO way to see who has what assigned to them.

It’s a good plugin, but with this flaw, is it a BAD one.

Simon

Jun 3, 2024 at 1:32 pm #196064

In reply to: How do I see all downloads assigned to a User?

79DESIGN
Participant

Problem there.

All downloads/packages assigned to a user is listed in User Dashboard My Downloads Tab
If you want, you can create a special page using shortcode[wpdm_my_downloads login=1 role=”0 or 1″ template=”template-id” cols=”1 or 2 or 3 or 4″ cats=1]or[wpdm_my_downloads login=1]to list all packages assigned to a specific user – this shortcode is useful when you want to create a user-specific download area or members area.

This tells me how the user can see their downloads. Fine.
Special page using shortcode to list all packages assigned to a specific user.
That reads… taht we have to creeate a special page – PER USER… is that right? Or am I wrong there?

Jun 3, 2024 at 12:16 pm #196059

In reply to: Can a link template link to the direct (server) path of a package document?

Thomas Gerber
Participant

This reply has been marked as private.

Jun 3, 2024 at 9:27 am #196052

In reply to: How do I see all downloads assigned to a User?

79DESIGN
Participant

I’m sorry?

To be able to Manager our Downloads, and view “Who has what” we would need to have you guys build that?
Oh come on.
This is NOT a download manager, if you cannot Manager who can view what, from a list.
Surely… surely… SURELY there is an admin page, where we can list all users, click the user, and in there, is a screen that shows everything assigned to them?

Come on… must be.

Jun 2, 2024 at 6:54 pm #196039

Topic: Downloads are not displayed at all

in forum Download Manager Pro

Tim Dubiel
Participant

I wanted to use the Flip Card Theme, but the downloads I added are not displayed at all. There is only a blank page once I save them.

Jun 2, 2024 at 10:23 am #196033

Topic: Automated File Uploads: Issue with Generating Master Key for Downloads

in forum Download Manager Pro

Elvis Bearzi
Participant

Hi everyone,

I created a Python script to automate file uploads using the REST API (I generated the key in the plugin) with this fantastic plugin. Everything works perfectly except for one issue.

Despite the user having the necessary permissions, after automatically uploading the files, the downloads don’t work unless I manually enter each automatically uploaded download and click “update”. I have realized this happens because the master key is not generated.

Is there a way to resolve this without having to manually enter each download and click “update”?

Thanks in advance for your help!

Jun 1, 2024 at 4:47 pm #196026

In reply to: How do I see all downloads assigned to a User?

79DESIGN
Participant

No. This is REALLY bad.
Tell me please – tell me – how do I in fact see what downloads are assigned to a user.

Just explain it.

Simon

Jun 1, 2024 at 4:10 pm #196023

In reply to: How do I see all downloads assigned to a User?

79DESIGN
Participant

I’m sorry?
So right now, if you have 200 users, and overall around 5000 downloads spread across these users:

The website owner has literally NO MEANS to see what downloads are assigned to user number 50?
There must be??? There has to be. Else that is an ENORMOUS DEEP FLAW in this system. A downloads manager where you cannot manage a list to see what is assigned to any given user??

Jun 1, 2024 at 3:25 pm #196021

In reply to: How do I see all downloads assigned to a User?

79DESIGN
Participant

Guide me on your demo – where do I go, to see all downloads, and see the users, so I can then filter by those the downloads are assigned?

ie. We have 200 clients, with 5000 downloads.
I want to see the downloads we have assigned to Client number 50.
Where do i go?

Simon

Jun 1, 2024 at 3:07 pm #196019

In reply to: How do I see all downloads assigned to a User?

79DESIGN
Participant

The slight problem is, when someone logs in to handle all the uploads for the users, they go to the backend. Thre is no backend screen that shows all the Packages/Downloads, assigned to each user.

From what you are sayingw e need to create a link in a custom menu, that goes to a page using your Shortcode.

What exact shortcode do we need on a page, that will show ALL download Packages, and then be able to filter by user? (or search by user)?

” And for your requirement you may trying from Downloads > All Packages section there will be a dropdown where anyone login or the administrator can filter packages by Author. Please check and let me know.” This won’t help. As this is for example, things that I personall yhave uploaded. I want to know ANYONE has uploaded and assigned to a particular member.

Simon
Author

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