Search Results for 'all downloads'

Hello, Jan

I hope this message finds you well and thanks for contacting us.

– If you delete all files from Asset Manager, it will also affect the files on server.
– Currently, you can use the short-code or share links to share assets with others.
– You can check this plugin Advance Access Control. This will help you to control user-specific access to your files and document downloads.

Regards

Hello cnmesoamerica,

Hope you are well. Your wp-admin credentials are not working. However, For the apostrophe issue with uploading file, can you please check the settings from Downloads > Settings > General > Upload Settings as I image attached,

And for loading the category automatically please add the init=1 parameter to your shortcode, Thus I hope it will resolve the issue. please check and let me know.

Thank you and regards

Hello Rudi Samyn,

Hope you are well. And sorry for the inconvenience. Can you please elaborate on the package appears expired and I can’t update/download issue, are you talking about your site Downloads > All Packages issue or your order issue here, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases from your account. please check and let me know.

Thank you and regards

Hello Anna Nguyen,

Hope you are well. Thanks for writing to us. Download Stats is working properly from our testing site. If possible, please, give your temporary wp-admin login details in a private reply to check the issue. And for updating the WPDM PRO plugin, Please simply click the Save Settings again for the license key option from Downloads > Settings > License, and then please update the plugin from the wp-admin > plugins panel.

For saving settings again for the license key option from Downloads -> Settings -> License, that will regenerate the access token. Thus the plugin will be updated, I hope that it will solve your issue.

If the problem persists then you can also manually update the plugin by downloading it from your purchase page, https://www.wpdownloadmanager.com/user-dashboard/?udb_page=purchases.

Please check and let me know, if you have any queries.

Thank you and regards

Hello Rudi Samyn,

Sorry for the delay. For your issue of no subcategories menu in the sidebar, please adjust the access option from the edit category as I image attached, and for the no downloads issue, please add init=1 in your shortcode parameter,

Thus, I hope all of your issues will be resolved. BTW, I have also adjusted for this from some of your categories and the outreach page. please check and let me know.

Thank you and regards

please check now, the download page can be navigated with this https://www.vielleacustica.it/il-mio-account/my-downloads/. I have adjusted by unsetting the menus from your active theme functions.php with the below code,

add_filter('wpdm_user_dashboard_menu','wpdm_custom_dashboard_menus',10,1);
 // $menu_items is an array containing current menu items
 function wpdm_custom_dashboard_menus($menu_items){ 
	   unset($menu_items['']);
	   unset($menu_items['download-history']);
	   //Adding new menu item using callback function
	   return $menu_items;
 } 

please check and let me know, if it works for you.

Thank you and regards

This page, https://www.vielleacustica.it/il-mio-account/, I think you are using this shortcode, [wpdm_user_profile]. Here in downloads section lists all packages downloads which are created by the user. Are you facing with this issue? Please check and let me know

Thank you and regards

This shortcode [wpdm_user_profile] downloads section lists all packages downloads which are created by the user. It means lists all packages by an author. And if you are trying to get a page dedicated to the user with the list of all the downloads that have been assigned to him, you can do with Advanced Access Control addon and this shortcode

[wpdm_user_dashboard] – User Dashboard Short-code

Thus you will get this section from User Dashboard, https://try.wpdownloadmanager.com/user-dashboard/?udb_page=my-downloads

please check and let me know

Thank you and regards

You may try the Duplicate option from theDownloads > All Packages section as I image attached,

please check and let me know, if it helps you.

Thank you and regards